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Accountabilities:
- Provide remote technical support to end users for hardware, software, connectivity, and general IT-related issues.
- Troubleshoot and resolve Microsoft 365 and Office 365 application issues.
- Manage basic user administration tasks within Active Directory.
Requirements:
- 5+ years of hands-on experience in IT support, help desk, or desktop support roles.
- Strong experience supporting Microsoft 365 (Office 365) environments.
- Experience with Active Directory user administration and account management.
Benefits:
- Part-time remote position working approximately 20 hours per week.
- Flexible scheduling during standard business hours.
- Competitive pay rate of approximately $38–$40 per hour.
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