Provide remote technical support for hardware, software, and connectivity issues.
Troubleshoot Microsoft 365, Active Directory, and Windows operating system problems.
Document support activities and escalate complex incidents to appropriate teams.
Jobgether uses an AI-powered matching process to connect candidates with hiring companies. As a partner for this role, they manage applications and next steps for a small, collaborative remote workforce.
Provide technical assistance to computer users via phone, email, and instant message, resolving issues with hardware, software, and network connectivity.
Manage trouble tickets, documenting problems and solutions, and assist with data transfers for laptops and mobile devices.
Maintain standard working hours, collaborate remotely, and ensure productivity through customer interaction.
Empower AI provides AI solutions for government agencies, leveraging three decades of experience in Health, Defense, and Civilian missions. Headquartered in Reston, Va., the company is a 2024 Military Friendly Employer and focuses on practical, sustainable digital transformation for federal clients.
Serve as the first line of defense for internal IT operations, providing helpdesk support and managing user lifecycle workflows in a remote-first environment.
Oversee hardware asset tracking, software licensing audits, and coordinate remote device logistics for a growing global workforce.
Support strategic IT initiatives including SSO expansion, identity management automation, and SOC 2 compliance mapping.
Truelogic is a leading provider of nearshore staff augmentation services, delivering technology solutions to companies of all sizes. With a team of over 600 skilled tech professionals based in Latin America, they drive digital disruption by partnering with U.S. companies on impactful projects.
Be the go-to person for IT helpdesk requests, diagnosing and providing support to staff.
Manage onboarding/offboarding, deploy laptops and software, and maintain IT asset inventory.
Oversee MDM systems, secure endpoints, and provide training on IT-related topics.
Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, and more. We are a dynamic team of over 380 globally distributed members who thrive working remotely and are committed to opening financial services to everyone.
Provide first- and second-level remote IT support to resolve connectivity, device, and application issues.
Manage company devices through MDM with encryption, remote wipe, and security policy enforcement.
Run IT onboarding and offboarding including account setup, device provisioning, and access control.
Decimal is a franchise network of operator-owned accounting firms providing technology and infrastructure for independent accountants. They foster a flexible, inclusive remote culture with a passionate team.
Design, develop, and support enterprise automation solutions using tools like Automate and OnBase.
Collaborate with Agile/SCRUM teams to understand business needs and break down requirements.
Automate tasks using PowerShell and other scripting languages to improve efficiency and reduce errors.
STCU is a top-performing credit union consistently rated one of the best places to work, focusing on serving members' financial goals. They employ a diverse team and emphasize values like joyfulness, generosity, and belonging.
Administer Okta, implement SSO, manage onboarding/offboarding, and build automation workflows.
Optimize SaaS spend by monitoring license utilization and identifying rightsizing opportunities.
Provide IT support, manage user accounts, and enhance Mac experience for a remote team.
Zapier builds automation tools to make work more efficient and productive, helping millions of people build businesses. They are a remote-first company with a globally distributed team and a commitment to diversity and inclusion.
Provision and maintain cloud infrastructure including virtual servers, databases, and storage to support client environments.
Act as first responder for client issues via Salesforce and Azure DevOps, diagnosing and resolving cloud environment problems.
Build automations, monitor system health with SIEM and Datadog, and support security operations and compliance.
Softdocs is a leading enterprise SaaS company serving higher education, K12, and state/local government with its Etrieve ECM platform. With a 25-year history, we prioritize candor, collaboration, curiosity, grit, and inclusivity in a people-first culture with an average tenure over 5 years.
Provide administrative and operational support across various business functions.
Respond to customer, client, and vendor inquiries through email, phone, and online platforms.
Coordinate schedules, meetings, and maintain accurate business records and databases.
Lovisa LLC is a company that supports daily business operations, administrative functions, and customer communications. They value innovation, collaboration, and exceptional service, and are committed to helping employees grow professionally in a supportive and collaborative team culture.
Manage endpoint devices, IT help desk, and SaaS tooling for a fully remote startup.
Own user provisioning, access management, and security policy enforcement across macOS and Windows.
Develop documentation and collaborate on infrastructure projects to support company scaling.
Aquia is a Veteran-founded digital services firm that helps the government modernize and secure its systems and processes. Recognized as the '#1 Best Remote Startup to Work For in 2025' and a certified 'Great Place to Work' for five years, the company prioritizes outcomes over outputs and supports work that benefits millions of Americans.
Run day-to-day IT help desk for ~75 employees, resolving 75+ tickets per week across software access, account provisioning, and laptop issues.
Own the full laptop lifecycle from vendor pricing to deployment and retrieval.
Build automations and internal tools using LLM APIs to streamline IT workflows.
Frontier is a subsidiary of Fresh Prints that helps companies build full-time, cross-functional teams abroad. The company is fully-remote with around 150 employees, mostly in India and the Philippines.
Provide Tier 1 IT support by troubleshooting hardware, software, SaaS applications, account access issues, and collaboration tools.
Manage end-to-end onboarding and offboarding processes, including account provisioning, access control, and device setup.
Oversee IT hardware lifecycle management, including inventory tracking, deployment, recovery, and asset record accuracy.
Our partner is looking for an IT Support Specialist based in the United States. You will join a fast-paced, mission-driven technology environment where reliable IT operations are essential to enabling highly distributed teams working across complex, security-sensitive environments.
Provide technical assistance to computer users by resolving hardware, software, and network issues via phone, email, and chat.
Process and manage trouble tickets, ensuring detailed documentation and timely resolution of incidents.
Coordinate with other teams to solve enterprise-level problems and maintain audit trails for all reported issues.
Empower AI provides AI solutions for federal government agencies, helping them transform their workforce. Headquartered in Reston, Va., the company leverages three decades of experience and is recognized as a 2024 Military Friendly Employer.
Conduct ITGC testing, SOX testing, and SOC examinations.
Perform walkthroughs and evaluate supporting evidence.
Utilize Microsoft Excel and Copilot for analysis.
GR8 Global is a firm of top 100 US accounting firms that matches talent outside the US with work opportunities in audit, accounting, and finance. They prioritize a positive and inclusive workplace culture where talents are valued.
Own the technical infrastructure supporting day-to-day operations across internal tools, marketing tech, and workspace management.
Manage Monday.com workspace design, automations, and user onboarding across multiple brand boards and team workflows.
Administer the martech stack including subscription management, cost tracking, user provisioning, and tool integrations.
Valerie is a multi-brand company that manages internal tools, marketing technology, and workspace operations to scale brands. They operate as a startup or scale-up environment, currently growing the team with a focus on systems thinking and execution.
Lead IT operations including system maintenance, upgrades, and new builds for business infrastructure.
Supervise and mentor direct reports while defining team metrics and managing vendor relationships.
Oversee office technology improvements and cybersecurity compliance across global teams.
Forward Financing is a financial technology company based in Boston, Massachusetts that unlocks capital for small businesses across America. Recognized as a Best Place to Work, the company has team members throughout the US, Dominican Republic, and Canada and is investing in employees, technology, and customer experience.
Provide professional support for customer bookings, inquiries, and service requests.
Coordinate and track services from start to finish, maintaining accurate records.
Deliver excellent customer experiences and escalate complex issues as needed.
AmazingCo creates unique experiences like mystery picnics and weekend getaways, helping clients worldwide build lasting memories. The company values great service and teamwork, with a growing global staff dedicated to innovation and customer satisfaction.
Deliver remote IT support to clients, resolving technical issues via phone and remote tools.
Perform proactive maintenance tasks such as patch management, disk space cleanup, and vulnerability remediation.
Handle a mix of reactive support and proactive work to ensure system stability and security.
We are a dynamic and growing managed IT service provider that delivers proactive and reactive IT support to clients. Our team-oriented culture emphasizes reliability, customer service, and continuous improvement.
Manage the full corporate hardware lifecycle, including procurement, device setup, inventory, and shipping.
Handle technical onboarding and offboarding, helpdesk support, and tool access management for 100+ services.
Support security basics, document work, and continuously improve IT processes and knowledge base.
Belkins Group is a vibrant ecosystem of services and products in the SalesTech and MarTech industries, evolving from an appointment-setting agency into a group with ambitious startups and innovative products. The company is an international remote team that values growth, curiosity, and commitment to excellence.
Administer and optimize identity and access management systems, including SSO and automation.
Design and maintain automation workflows to streamline IT operations and eliminate repetitive tasks.
Monitor and optimize SaaS application usage to reduce costs and improve license utilization.
They are a remote-first technology organization that builds and optimizes IT systems for a globally distributed workforce. They have a collaborative and inclusive culture focused on growth and continuous improvement.