Provide Level 1 and Level 2 technical support to employees across the corporate IT environment, ensuring timely resolution of incidents and service requests.
Troubleshoot hardware, software, operating system, network, and application issues on macOS and Windows devices, maintaining accurate documentation.
Collaborate with Corporate IT Engineering, Security, and IT Operations to resolve complex issues and continuously improve IT services.
Turnitin is a recognized innovator in global education, providing learning integrity solutions to academic institutions, publishers, and corporations worldwide. With team members in over 35 countries, they foster a remote-first, inclusive culture focused on making a difference in education.
Provide high-quality technical support to employees and act as an escalation point for complex issues.
Administer Microsoft 365, Windows, macOS, and Intune in an enterprise environment.
Manage incidents via Jira Service Management and contribute to IT projects and documentation.
Xplor provides cloud-based technology solutions for small and medium-sized businesses, enabling them to manage growth and payments. The company is a global organization with a culture built on core values like making life simple and building for people.
Serve as Tier 2/3 escalation point for complex MacOS/Windows endpoint, identity, and collaboration issues.
Own advanced configuration and troubleshooting in Jamf, Intune, Okta/Entra, and Google Workspace.
Partner with Security and IT leadership to mature support processes, tooling, and documentation.
Horizon3 is a fast-growing, remote cybersecurity company that helps organizations find, fix, and verify exploitable attack vectors through its NodeZero autonomous pentesting platform. The team includes former U.S. Special Operations cyber operators and startup engineers, fostering a culture of respect, collaboration, ownership, and results.
Provide first-line IT support via Jira and Slack, resolving everyday issues for a global remote team.
Manage accounts, access, and MFA setup, and troubleshoot Windows/macOS hardware and software.
Escalate complex tickets, support onboarding/offboarding, and maintain documentation.
We are B2Spin, dedicated to delivering the best Free-to-Play Social Casino gaming experiences by creating captivating, engaging, and unique products accessible to everyone. We have built a team of talented professionals from all over the globe, working to continually improve the experiences of our players.
Manage user access and IT equipment requests through the IT Service Desk, including onboarding and offboarding processes.
Provide first-line technical support via Slack and maintain internal IT documentation, FAQs, and troubleshooting guides.
Track SaaS expenses, conduct software and asset inventories, and support the IT & Security Administrator as needed.
The hiring company is a technology-driven organization with a fully remote team. It values autonomy, collaboration, and minimal bureaucracy, offering a supportive and dynamic work environment.
Own end-to-end IT operations projects, defining success, milestones, and stakeholder alignment across the company.
Serve as the escalation point for complex endpoint, identity, SaaS, and security issues, fixing root causes.
Automate manual processes, design scalable onboarding/offboarding flows, and keep networks and infrastructure secure.
voize builds AI companions that automate digital workflows for frontline workers, giving them more time to care for people. Backed by a $50M Series A and trusted by 2,000+ facilities with over 200,000 users, the company is a fast-growing startup with an open, collaborative culture.
Be the first point of contact for IT support across the company, resolving hardware, software, and access issues for a global, remote-first team.
Manage accounts, access, and permissions across core systems like Google Workspace and identity management, and oversee IT inventory and suppliers.
Use AI and automation to streamline support, document solutions, and partner with Security on compliance activities.
Masabi builds fare collection platforms that allow riders to buy and present tickets for public transport via mobile, ticket machines, or bank cards. Its Justride platform is used in over 250 locations globally, and the company has a global, remote-first, collaborative culture.
Build and maintain Midnite's SaaS infrastructure including Google Workspace, M365, Slack, n8n, and Notion.
Provide 2nd and 3rd line technical support for corporate IT and support global onboarding/offboarding.
Automate workflows, support secure AI adoption, and manage office networks remotely.
Midnite is a next-generation sports betting and gaming platform built for a new wave of players. With over 400,000 players, we're a high-performance team operating at pace, with high ownership and constant iteration.
Prepare, configure, and deploy laptops and other IT equipment for new employees.
Manage employee accounts, user settings, and access permissions across company systems.
Provide first-level technical support and troubleshoot hardware, software, and connectivity issues.
Pragmatike provides IT operations and support services to organizations. The company operates fully remotely with a distributed team across the EMEA region.
Deliver prompt, high-quality IT support across productivity tools, operating systems, and identity management.
Communicate clearly with customers and collaborate with Engineering to improve automation workflows.
Participate in shift rotations as part of a 24/7/365 support operation.
Fixify is building an AI-native IT automation platform that combines technology with a human touch. The company is a remote-first, fast-moving environment where quality and collaboration matter.
Manage and optimize technology operations for 3 global studios, including systems management, tech support, and equipment management.
Implement technical infrastructure, leverage AI/ML, and collaborate with global IT, infosec, and privacy teams.
Act as administrator for business systems and creative production tools, provide user support, and coordinate vendors.
Digital Media Management (DMM), a Keywords Studios company, is a full-service digital agency, content studio and incubator specializing in social-first marketing. DMM's culture is casual, fun, and empowering, with a focus on work/life balance, DEI, and growth.
Provide Tier 1 and Tier 2 support across tickets, chat, email, and remote sessions.
Manage identity systems, SaaS apps, and endpoints while troubleshooting macOS, Windows, and M365.
Build automations and documentation to improve IT operations and employee experience.
6sense is an AI-driven platform that helps companies improve growth, retention, and efficiency through account engagement and sales intelligence. We are a people-first company with a growth mindset, emphasizing values like winning as one team, curiosity, and creating belonging.
Serve as the escalation point for complex incidents and requests across the IT support team, troubleshooting issues with Microsoft 365, Windows, macOS, and remote connectivity.
Manage the endpoint lifecycle including provisioning, configuring, and maintaining laptops and mobile devices for a distributed workforce.
Administer Microsoft 365, Active Directory, and Entra ID, and support Microsoft Intune operations for app deployment and endpoint policies.
Sterlington PLLC is a full-service law firm focusing on complex corporate, litigation, executive compensation, and private wealth matters. The firm emphasizes the economics as well as the legal aspects, serving founders, senior executives, and UHNWIs.
Provide 2nd and 3rd level support for uCMDB during business hours with no on-call duty.
Support daily application operations and ensure stable service delivery.
Coordinate technical issues, incidents, and requirements with the software vendor.
Deutsche Telekom IT Solutions Slovakia is an ICT services company and one of the founding members of Košice IT Valley, providing innovative information and communication technology services. With over 3,900 employees, it is the second largest employer in eastern Slovakia, offering a culture that values innovation, teamwork, and work-life balance.
Serve as the first point of contact for employee requests across IT helpdesk, People processes, expenses, and benefits, resolving tickets promptly and empathetically.
Process expense submissions, administer HSA and LSA enrollments, and coordinate hardware, software, onboarding, and offboarding tasks.
Use AI tools to streamline support, identify recurring friction, and improve workflows while maintaining accurate records and protecting sensitive data.
Benepass is a fintech platform that helps companies design and administer personalized employee benefits. Backed by leading investors and named one of Inc. Magazine's Best Workplaces of 2023, the company has raised approximately $75 million and fosters an inclusive, remote-first culture.
Operate and improve core IT platforms, managing configuration changes and troubleshooting across Google Workspace and cloud-native tools.
Manage the end-to-end device fleet for Mac and Windows, including provisioning, compliance, patching, and retirement.
Automate repetitive tasks and support L2/L3 escalation, partnering with InfoSec on security controls and onboarding.
Tide is a fintech company that provides business accounts, banking services, and administrative solutions for small and medium-sized enterprises. With over 2 million members and 3,000 employees globally, Tide has been certified as a Great Place to Work and fosters an inclusive, transparent culture.
Lead a team of Application Support Analysts for media operations.
Utilize expertise in IBMS, WHATSOn, or similar scheduling software.
Manage IT ticket resolution and process documentation in a remote setting.
Nagarro is a digital product engineering company that builds products, services, and experiences across all devices and digital mediums. With over 18,000 experts in 40 countries, their culture is dynamic and non-hierarchical, focused on inspiring and delighting customers.
Support a remote, distributed team by resolving tickets and troubleshooting hardware and app issues.
Tune our AI-powered ticketing system to automate self-service and reduce ticket volume.
Partner with teams to solve root causes and manage Okta, Google Workspace, and MDM.
Hightouch is an agentic marketing platform that helps brands turn customer data into action via a composable CDP. Founded in 2019 in San Francisco, we're a fast-moving, impact-driven team that values humility and kindness.
Lead identity and access management with Okta, including SSO, provisioning, MFA, and access policies.
Administer and improve Google Workspace, device management with JumpCloud, and SaaS governance.
Design automation and support security and compliance for ISO 27001 and SOC 2.
Upsun is a cloud application platform that helps developers, DevOps engineers, and platform teams build, ship, and scale applications without managing backend infrastructure. With a remote, multicultural team of 250+ people, Upsun values curiosity, innovation, and an open, inclusive environment.
Act as the main point of contact for all Cardata employees, resolving help desk inquiries, requests, and problems.
Manage day-to-day IT operations, including systems monitoring, access control, hardware procurement, and vendor relationships.
Oversee IT security and SOC 2 compliance, and implement automations to drive efficiencies.
Cardata provides intelligent, automated software and services for vehicle reimbursement, helping companies manage vehicle programs. They are a small, driven team offering challenge, growth, and real impact across North America.