Provide first-line IT support through Jira and Slack, resolving requests within SLA.
Troubleshoot Windows and macOS devices, including MDM enrollment and software issues.
Manage user lifecycle, access requests, and SSO issues across Google Workspace and JumpCloud.
Finom is a European tech startup headquartered in Amsterdam building an all-in-one financial B2B platform for entrepreneurs. With over $300 million in funding, we maintain a start-up spirit focused on innovation, employee empowerment, and real impact.
Act as the main point of contact for all Cardata employees, resolving help desk inquiries, requests, and problems.
Manage day-to-day IT operations, including systems monitoring, access control, hardware procurement, and vendor relationships.
Oversee IT security and SOC 2 compliance, and implement automations to drive efficiencies.
Cardata provides intelligent, automated software and services for vehicle reimbursement, helping companies manage vehicle programs. They are a small, driven team offering challenge, growth, and real impact across North America.
Own day-to-day IT operations, endpoint security, and support across Cordance HQ and its business units.
Administer identity, access, endpoint, and cloud environments including Microsoft 365, Google Workspace, AWS, and security tooling.
Manage MSPs, drive business unit integrations onto HQ-managed platforms, and support SOC 2 compliance evidence.
Cordance accelerates the growth of B2B SaaS companies through acquisition and long-term tactical and financial guidance. It is an experienced team of operators with a passion for software, partnering with founders to scale businesses and build lasting value.
Serve as the primary escalation point for Tier 1-3 technical support for a remote-first team.
Own end-to-end user lifecycle management, IAM strategy, and device management via Microsoft Intune.
Drive security and HIPAA compliance while automating workflows with PowerShell and Bash.
Nadia Care is a maternal health startup reimagining maternity care to improve pregnancy, birth, and postpartum outcomes for underserved communities. It is a growing distributed team that values empathy, collaboration, and resilience, offering wrap-around support including doula care and care navigation.
Own the service desk and triage IT requests from a fully remote team.
Provision access across Google Workspace, AWS, and SaaS tools, and manage Mac fleet via MDM.
Support security audits and automate repeat work with scripting and AI.
Sure is the first AI-native insurance platform, building enterprise infrastructure that powers insurance distribution, underwriting, and claims automation. The company is an award-winning, fast-growing team with a remote-first culture and a focus on collaboration and innovation.
Provide Tier 1 and Tier 2 support across tickets, chat, email, and remote sessions.
Manage identity systems, SaaS apps, and endpoints while troubleshooting macOS, Windows, and M365.
Build automations and documentation to improve IT operations and employee experience.
6sense is an AI-driven platform that helps companies improve growth, retention, and efficiency through account engagement and sales intelligence. We are a people-first company with a growth mindset, emphasizing values like winning as one team, curiosity, and creating belonging.
Serve as primary escalation point for Tier 2-3 IT support in a fully remote environment.
Troubleshoot Windows/macOS, networking, identity, endpoint management, and security tools.
Collaborate with IT leadership on documentation, process improvement, and long-term fixes.
This partner company provides secure and efficient IT operations for a growing organization. They offer a lean, collaborative, and inclusive remote culture with opportunities for professional development across enterprise platforms.
Build and run internal IT infrastructure, identity and access, device fleet, and SaaS tooling for a fully remote company.
Establish reliable IT processes and collaborate with Security and Engineering to meet SOC 2 and ISO 27001 standards.
Own endpoint security and device posture management with tools like JumpCloud, Google Workspace, and Cloudflare.
Consensys is an independent blockchain infrastructure company and a leading developer behind the Ethereum ecosystem. It operates across the US, Europe, and Australia with a fully remote, globally distributed team that values impact over hours.
Provide remote IT support, resolving workstation, server, M365, and networking issues independently.
Participate in on-call rotation for after-hours and weekend support of client operations.
Escalate complex issues, maintain high service quality, and drive client satisfaction.
Intelligent Technical Solutions is an IT support and managed services provider offering remote technical assistance to clients. The company is a dynamic and growing organization emphasizing customer service, collaboration, and a strong cultural fit.
Act as a customer advocate, triaging and resolving hardware, software, and administrative issues for internal end users.
Deliver white-glove support via phone, chat, and ticketing systems, and escalate complex issues to senior analysts.
Troubleshoot proprietary and third-party applications, as well as retail technology including desktops, tablets, and payment terminals.
Cellular Sales is a leading authorized wireless retailer, offering mobile devices and service plans through a large network of retail locations. The company provides technology support and services to its employees across the U.S., maintaining a customer-focused culture and a remote-friendly IT operations environment.
Receive, register, and categorize user requests through the IT service management system.
Provide first-contact troubleshooting via phone or remote access and resolve eligible tickets.
Escalate complex incidents and maintain accurate documentation throughout the ticketing process.
Our partner company provides Level 1 IT support services, focusing on delivering efficient and user-centered technical assistance to its customers or employees. The organization emphasizes a structured service environment, fully remote collaboration, and continuous learning opportunities through mentoring and online courses.
Provide escalated technical support for laptops, SaaS applications, identity, and availability-related issues.
Own IT onboarding and offboarding, including device provisioning and access management.
Drive automation and scripting projects to improve efficiency and consistency across systems.
Blackpoint Cyber is a cybersecurity company founded by former NSA experts, providing threat hunting, detection, and remediation technology. The company is in hyper-growth mode with a recent $190M Series C round, and its small IT team supports around 230 people in a remote-first culture.
Provide day-to-day technical support for employees and corporate systems.
Manage onboarding, offboarding, accounts, permissions, and SaaS platforms like Google and Microsoft.
Take ownership of recurring IT tasks and improve processes through automation and documentation.
Valiant Solutions is a security-focused IT solutions provider serving public clients nationwide. The company has been named one of the Best Places to Work in the DC area for 12 consecutive years and prides itself on an employee-centric culture and career development.
Deliver reliable, secure, and effective technology support for a distributed, fully remote workforce.
Manage endpoint management, identity and access administration, and SaaS platforms.
Drive operational improvements through scripting, automation, and AI-assisted tools.
This is a partner company hiring through Jobgether, operating with a fully remote workforce. It focuses on security and IT operations, emphasizing collaboration and employee-centric technology solutions.
Independently support and troubleshoot end-user hardware, applications, and connectivity issues across multiple locations.
Maintain and support server environments, network equipment, and retail technologies, including PoS systems and IoT devices.
Travel up to 40% to provide on-site support, participate in on-call rotations, and contribute to infrastructure projects.
Green Thumb is a cannabis company that cultivates, manufactures, and retails cannabis products across the U.S. They are a growing organization that values operational excellence and teamwork, with a focus on supporting retail, manufacturing, and distribution locations.
Own Okta as the control plane for identity access management, SSO, SCIM provisioning, and RBAC.
Design and maintain automations in n8n, Okta Workflows, and the ticketing platform to streamline employee lifecycle and IT operations.
Administer endpoint security across macOS and Windows with MDM and Okta Device Trust, while owning SaaS governance and shadow IT discovery.
Medely is a high-growth series-C technology start-up providing an on-demand marketplace and workforce management tools for healthcare professionals. As a fully remote team of sharp, collaborative, and entrepreneurial individuals, they are dedicated to redefining healthcare staffing and improving patient lives.
Provide remote L1/L2 support for Windows, Microsoft 365, and workplace technology for 300–350 employees.
Manage incidents through Jira Service Management, taking ownership from triage to resolution or escalation.
Collaborate with senior engineers and document solutions while troubleshooting endpoints, networking, and cloud services.
WorkPac is an Australian workforce solutions organisation delivering recruitment, skills development, and career development across multiple sectors. With over 25 years of experience and around 300–350 employees, it fosters a fast-paced, entrepreneurial culture valuing adaptability, collaboration, and practical delivery.
Serve as escalation point for advanced troubleshooting across client environments, including Microsoft 365, networking, and enterprise apps.
Respond to client incidents via phone and ticketing, maintaining accurate documentation and timely client updates.
Mentor junior engineers and enhance knowledge base and operational processes.
Coretelligent provides managed IT, cybersecurity, cloud, and strategy services for growing, highly regulated organizations. The company emphasizes ownership, quality, and collaboration, with a modernized service delivery model.
Own Cherry's internal IT stack end-to-end, including identity, SSO, device management, and SaaS tools.
Design and automate employee onboarding, offboarding, and access changes across all internal systems.
Be the first responder for IT issues and partner with Security on SOC 2 audits.
Cherry is a fast-growing FinTech offering a simple, fast, and inclusive buy-now-pay-later solution for medical practices. Founded in 2019, the startup is led by Stanford entrepreneurs with a prior successful exit and backed by top investors like Kleiner Perkins and DCM.
Provide remote technical support for hardware, software, and network issues across customer sites and data centers.
Troubleshoot servers, POS equipment, printers, scanners, and connectivity problems involving TCP/IP, DNS, VPNs, and firewalls.
Collaborate with customers, vendors, and internal teams to resolve complex infrastructure issues and maintain service levels.
This company provides infrastructure support services to automotive and retail businesses across the United States. It is a technology-focused organization with a diverse, global team that values innovation, knowledge sharing, and teamwork.