Provide escalated technical support for laptops, SaaS applications, identity, and availability-related issues.
Own IT onboarding and offboarding, including device provisioning and access management.
Drive automation and scripting projects to improve efficiency and consistency across systems.
Blackpoint Cyber is a cybersecurity company founded by former NSA experts, providing threat hunting, detection, and remediation technology. The company is in hyper-growth mode with a recent $190M Series C round, and its small IT team supports around 230 people in a remote-first culture.
Serve as primary escalation point for Tier 2-3 IT support in a fully remote environment.
Troubleshoot Windows/macOS, networking, identity, endpoint management, and security tools.
Collaborate with IT leadership on documentation, process improvement, and long-term fixes.
This partner company provides secure and efficient IT operations for a growing organization. They offer a lean, collaborative, and inclusive remote culture with opportunities for professional development across enterprise platforms.
Provide onsite and remote IT support across macOS and Windows environments, configuring and deploying devices.
Troubleshoot software and hardware issues, including core business applications and maintain conference room systems.
Assist with network deployments, IT security, MDM platforms, and maintain IT documentation.
Beast Industries is a multifaceted media and entertainment company founded by Jimmy Donaldson (MrBeast), the most watched person in the world. The company operates across digital media, philanthropy, consumer products, and innovative business initiatives, with a focus on innovation, creativity, and social impact. The team is growing and thrives in a fast-paced, creative environment.
Handle IT support requests from internal end users, ensuring timely resolution.
Create accounts and configure hardware as part of the on-boarding process.
Manage and monitor internal IT assets to ensure accurate inventory records.
JumpCloud is the AI-powered unified IT management platform designed to secure the modern workforce. With teams in over 15 countries, we are a remote-first company that values human connection and out-of-the-box thinking.
Serve as the primary escalation point for Tier 1-3 technical support for a remote-first team.
Own end-to-end user lifecycle management, IAM strategy, and device management via Microsoft Intune.
Drive security and HIPAA compliance while automating workflows with PowerShell and Bash.
Nadia Care is a maternal health startup reimagining maternity care to improve pregnancy, birth, and postpartum outcomes for underserved communities. It is a growing distributed team that values empathy, collaboration, and resilience, offering wrap-around support including doula care and care navigation.
Provide first-line IT support through Jira and Slack, resolving requests within SLA.
Troubleshoot Windows and macOS devices, including MDM enrollment and software issues.
Manage user lifecycle, access requests, and SSO issues across Google Workspace and JumpCloud.
Finom is a European tech startup headquartered in Amsterdam building an all-in-one financial B2B platform for entrepreneurs. With over $300 million in funding, we maintain a start-up spirit focused on innovation, employee empowerment, and real impact.
Design, build, and maintain the Microsoft 365 tenant architecture and corporate IT environment.
Own the full macOS and Windows endpoint lifecycle, including MDM enrollment, patching, and encryption.
Automate IT workflows and identity processes using PowerShell and Microsoft Graph.
This organization is establishing a scalable IT foundation across Microsoft 365, identity, and endpoints. It is a growing, technically sophisticated company with a fully remote team across Canada, the US, and Europe.
Provide remote L1/L2 support for Windows, Microsoft 365, and workplace technology for 300–350 employees.
Manage incidents through Jira Service Management, taking ownership from triage to resolution or escalation.
Collaborate with senior engineers and document solutions while troubleshooting endpoints, networking, and cloud services.
WorkPac is an Australian workforce solutions organisation delivering recruitment, skills development, and career development across multiple sectors. With over 25 years of experience and around 300–350 employees, it fosters a fast-paced, entrepreneurial culture valuing adaptability, collaboration, and practical delivery.
Provide Tier 3 support for endpoint migration, deployment, and post-migration stabilization.
Troubleshoot complex Windows, Microsoft 365, identity, networking, and security issues.
Partner with engineering and service desk teams to drive root-cause resolution.
Platinum Technologies is a Northern Virginia based integrated solutions firm specializing in PaaS, cybersecurity, and AI platform development for the Defense and Federal Sectors. They focus on professional development, leadership, and delivering high-quality work in a mutually accountable environment.
Own the service desk and triage IT requests from a fully remote team.
Provision access across Google Workspace, AWS, and SaaS tools, and manage Mac fleet via MDM.
Support security audits and automate repeat work with scripting and AI.
Sure is the first AI-native insurance platform, building enterprise infrastructure that powers insurance distribution, underwriting, and claims automation. The company is an award-winning, fast-growing team with a remote-first culture and a focus on collaboration and innovation.
Provide first-line support for client issues via phone, email, and alerts.
Troubleshoot Windows PCs, servers, and network issues, including Active Directory and DNS.
Document all work in IT Glue and assist with endpoint security and email management.
They are a growing Managed Services Provider known for their responsive, people-first approach to IT support. Their clients count on them not just for technical fixes, but for a team that communicates clearly and treats every issue with care.
Own day-to-day IT operations, endpoint security, and support across Cordance HQ and its business units.
Administer identity, access, endpoint, and cloud environments including Microsoft 365, Google Workspace, AWS, and security tooling.
Manage MSPs, drive business unit integrations onto HQ-managed platforms, and support SOC 2 compliance evidence.
Cordance accelerates the growth of B2B SaaS companies through acquisition and long-term tactical and financial guidance. It is an experienced team of operators with a passion for software, partnering with founders to scale businesses and build lasting value.
Own security for Axios' Mac fleet, identity, and SaaS applications.
Establish security controls, monitoring, and incident response.
Lead security awareness and AI security initiatives.
Axios is a media company dedicated to delivering trustworthy news and information with efficiency, clarity, and Smart Brevity. It fosters an open, inclusive, and diverse work culture.
Own IT operations, Microsoft 365, endpoint security, and helpdesk support.
Manage security compliance, audits, and backup recovery across cloud and AI platforms.
Serve as the sole IT owner with direct access to the CEO and cross-functional leadership.
EHS Insight provides cloud-based environmental, health, and safety software. It is a small company with a remote-first culture where employees own their work and report directly to the CEO.
Own Cherry's internal IT stack end-to-end, including identity, SSO, device management, and SaaS tools.
Design and automate employee onboarding, offboarding, and access changes across all internal systems.
Be the first responder for IT issues and partner with Security on SOC 2 audits.
Cherry is a fast-growing FinTech offering a simple, fast, and inclusive buy-now-pay-later solution for medical practices. Founded in 2019, the startup is led by Stanford entrepreneurs with a prior successful exit and backed by top investors like Kleiner Perkins and DCM.
Serve as the first point of contact for customers seeking technical assistance via phone or email.
Perform remote troubleshooting and walk customers through solutions for hardware and application-based issues.
Manage client tickets, escalate unresolved issues, and ensure satisfaction and performance metrics are met.
Bridgetowne delivers IT support services for enterprise products, specializing in O365, Citrix, cloud and server-based platforms. As an outsourced help desk provider, it values client satisfaction, fast problem-solving, and collaborative ticket management.
Serve as escalation point for advanced troubleshooting across client environments, including Microsoft 365, networking, and enterprise apps.
Respond to client incidents via phone and ticketing, maintaining accurate documentation and timely client updates.
Mentor junior engineers and enhance knowledge base and operational processes.
Coretelligent provides managed IT, cybersecurity, cloud, and strategy services for growing, highly regulated organizations. The company emphasizes ownership, quality, and collaboration, with a modernized service delivery model.
Own the firm's internal IT environment, including hardware, software, identity, access, and cloud systems.
Manage the full technology lifecycle for employees and core Microsoft 365, Entra ID, Intune, SharePoint, and Teams systems.
Lead cybersecurity strategy, vendor management, and the development of a scalable technology roadmap.
Waylin Partners is a leading provider of FP&A, data, and accounting consulting services. It is a growing, fully remote organization that values collaboration, ownership, and scalable processes.
Own IT operations, Microsoft 365 administration, and endpoint management in a fully remote, cloud-first environment.
Implement security controls across identity, SaaS, AI platforms, and backup and recovery processes while maintaining audit readiness.
Support employees as the primary IT contact, from onboarding and device setup to troubleshooting, security policy, and technology strategy.
A fully remote, cloud-first organization focused on IT operations and information security. It is a lean, hands-on company with a culture of autonomy, ownership, and direct access to leadership.
Resolve end-user issues via our ticketing system and keep technology running smoothly.
Apply technical knowledge of Windows 11, Microsoft 365, Active Directory, and networking protocols.
Deliver clear, patient, and professional customer service with strong follow-through and documentation.
World Travel Holdings is the nation's largest cruise agency and an award-winning leisure travel company with nearly 40 travel brands. Headquartered in Fort Lauderdale, FL, we offer a people-focused culture with a strong commitment to employee engagement and remote work.