Serve as escalation point for advanced troubleshooting across client environments, including Microsoft 365, networking, and enterprise apps.
Respond to client incidents via phone and ticketing, maintaining accurate documentation and timely client updates.
Mentor junior engineers and enhance knowledge base and operational processes.
Coretelligent provides managed IT, cybersecurity, cloud, and strategy services for growing, highly regulated organizations. The company emphasizes ownership, quality, and collaboration, with a modernized service delivery model.
Provide escalated technical support for laptops, SaaS applications, identity, and availability-related issues.
Own IT onboarding and offboarding, including device provisioning and access management.
Drive automation and scripting projects to improve efficiency and consistency across systems.
Blackpoint Cyber is a cybersecurity company founded by former NSA experts, providing threat hunting, detection, and remediation technology. The company is in hyper-growth mode with a recent $190M Series C round, and its small IT team supports around 230 people in a remote-first culture.
Design, build, and maintain the Microsoft 365 tenant architecture and corporate IT environment.
Own the full macOS and Windows endpoint lifecycle, including MDM enrollment, patching, and encryption.
Automate IT workflows and identity processes using PowerShell and Microsoft Graph.
This organization is establishing a scalable IT foundation across Microsoft 365, identity, and endpoints. It is a growing, technically sophisticated company with a fully remote team across Canada, the US, and Europe.
Provide remote L1/L2 support for Windows, Microsoft 365, and workplace technology for 300–350 employees.
Manage incidents through Jira Service Management, taking ownership from triage to resolution or escalation.
Collaborate with senior engineers and document solutions while troubleshooting endpoints, networking, and cloud services.
WorkPac is an Australian workforce solutions organisation delivering recruitment, skills development, and career development across multiple sectors. With over 25 years of experience and around 300–350 employees, it fosters a fast-paced, entrepreneurial culture valuing adaptability, collaboration, and practical delivery.
Serve as the primary escalation point for Tier 1-3 technical support for a remote-first team.
Own end-to-end user lifecycle management, IAM strategy, and device management via Microsoft Intune.
Drive security and HIPAA compliance while automating workflows with PowerShell and Bash.
Nadia Care is a maternal health startup reimagining maternity care to improve pregnancy, birth, and postpartum outcomes for underserved communities. It is a growing distributed team that values empathy, collaboration, and resilience, offering wrap-around support including doula care and care navigation.
Provide first-line IT support through Jira and Slack, resolving requests within SLA.
Troubleshoot Windows and macOS devices, including MDM enrollment and software issues.
Manage user lifecycle, access requests, and SSO issues across Google Workspace and JumpCloud.
Finom is a European tech startup headquartered in Amsterdam building an all-in-one financial B2B platform for entrepreneurs. With over $300 million in funding, we maintain a start-up spirit focused on innovation, employee empowerment, and real impact.
Own IT operations, Microsoft 365, endpoint security, and helpdesk support.
Manage security compliance, audits, and backup recovery across cloud and AI platforms.
Serve as the sole IT owner with direct access to the CEO and cross-functional leadership.
EHS Insight provides cloud-based environmental, health, and safety software. It is a small company with a remote-first culture where employees own their work and report directly to the CEO.
Own Cherry's internal IT stack end-to-end, including identity, SSO, device management, and SaaS tools.
Design and automate employee onboarding, offboarding, and access changes across all internal systems.
Be the first responder for IT issues and partner with Security on SOC 2 audits.
Cherry is a fast-growing FinTech offering a simple, fast, and inclusive buy-now-pay-later solution for medical practices. Founded in 2019, the startup is led by Stanford entrepreneurs with a prior successful exit and backed by top investors like Kleiner Perkins and DCM.
Lead, coach, and develop the Remote Support team to ensure consistent, high-quality technical support across client environments.
Oversee daily operations, ticket queues, and incident response to drive accountability to SLAs and KPIs.
Partner with Systems, Projects, Security, and leadership teams to ensure seamless service delivery and alignment.
Coretelligent partners with growing, highly regulated organizations to provide secure, dependable IT environments. The company has strengthened its leadership team and modernized service delivery, focusing on long-term client outcomes.
Monitor and maintain Azure and Microsoft 365 environments to ensure reliable daily operations.
Investigate and resolve incidents, service requests, and performance issues within established service levels.
Collaborate with project and engineering teams to support service transitions and improve operational processes.
Our partner company specializes in enterprise technology and cloud solutions. They foster a collaborative, mission-driven culture with a focus on operational excellence.
Design, build, and strengthen internal technology platforms while delivering high-quality technical support to small-business clients.
Provide Level 1, 2, and 3 incident triage, incident management, and technical support across Microsoft 365 environments.
Improve RMM and PSA platforms, security controls, and service-management standards to drive scalability and automation.
Dijital Team is an IT services and talent solutions company that supports managed services providers with skilled technical professionals. The team culture prioritizes flexible remote work, wellness benefits, and continuous learning, with an open-door environment and regular recognition.
Provide Tier 1 and Tier 2 technical support for hospitals and corporate team members.
Administer Microsoft 365 services including Exchange Online, Teams, SharePoint, and Intune.
Support endpoint devices, infrastructure, and vendor coordination across a multi-site organization.
Alliance Animal Health is a private equity-backed Veterinary Service Organization supporting hundreds of veterinary practices across the US. They provide business solutions like talent acquisition, marketing, HR, finance, and operations while maintaining a culture of open communication and collaboration.
Own the service desk and triage IT requests from a fully remote team.
Provision access across Google Workspace, AWS, and SaaS tools, and manage Mac fleet via MDM.
Support security audits and automate repeat work with scripting and AI.
Sure is the first AI-native insurance platform, building enterprise infrastructure that powers insurance distribution, underwriting, and claims automation. The company is an award-winning, fast-growing team with a remote-first culture and a focus on collaboration and innovation.
Own the firm's internal IT environment, including hardware, software, identity, access, and cloud systems.
Manage the full technology lifecycle for employees and core Microsoft 365, Entra ID, Intune, SharePoint, and Teams systems.
Lead cybersecurity strategy, vendor management, and the development of a scalable technology roadmap.
Waylin Partners is a leading provider of FP&A, data, and accounting consulting services. It is a growing, fully remote organization that values collaboration, ownership, and scalable processes.
Own day-to-day IT operations, endpoint security, and support across Cordance HQ and its business units.
Administer identity, access, endpoint, and cloud environments including Microsoft 365, Google Workspace, AWS, and security tooling.
Manage MSPs, drive business unit integrations onto HQ-managed platforms, and support SOC 2 compliance evidence.
Cordance accelerates the growth of B2B SaaS companies through acquisition and long-term tactical and financial guidance. It is an experienced team of operators with a passion for software, partnering with founders to scale businesses and build lasting value.
Provide onsite and remote IT support across macOS and Windows environments, configuring and deploying devices.
Troubleshoot software and hardware issues, including core business applications and maintain conference room systems.
Assist with network deployments, IT security, MDM platforms, and maintain IT documentation.
Beast Industries is a multifaceted media and entertainment company founded by Jimmy Donaldson (MrBeast), the most watched person in the world. The company operates across digital media, philanthropy, consumer products, and innovative business initiatives, with a focus on innovation, creativity, and social impact. The team is growing and thrives in a fast-paced, creative environment.
Provide first-line support for client issues via phone, email, and alerts.
Troubleshoot Windows PCs, servers, and network issues, including Active Directory and DNS.
Document all work in IT Glue and assist with endpoint security and email management.
They are a growing Managed Services Provider known for their responsive, people-first approach to IT support. Their clients count on them not just for technical fixes, but for a team that communicates clearly and treats every issue with care.
Provide advanced remote support and serve as an escalation point for complex technical issues across client environments.
Administer Microsoft 365, Windows Server, Active Directory, and cloud infrastructure while mentoring junior engineers.
Troubleshoot networking, virtualization, and cybersecurity issues to maintain client environments and drive improvements.
Atlas Technica shoulders IT management, user support, and cybersecurity for hedge funds and investment firms. Founded in 2016, we have grown year over year and value ownership, execution, growth, intelligence, and camaraderie.
Own security, identity, and email systems while managing network infrastructure for a distributed workforce.
Administer and secure Okta, cloud email platforms, firewalls, routing, and switching with a security-first approach.
Collaborate with Security and Help Desk to resolve escalated incidents and maintain alignment with security standards.
Horizon3 is a fast-growing, remote cybersecurity company that helps organizations proactively find, fix, and verify exploitable attack vectors through its NodeZero platform. It is a fusion of former U.S. Special Operations cyber operators and startup engineers, committed to a culture of respect, collaboration, ownership, and results.