Provide escalated technical support for laptops, SaaS applications, identity, and availability-related issues.
Own IT onboarding and offboarding, including device provisioning and access management.
Drive automation and scripting projects to improve efficiency and consistency across systems.
Blackpoint Cyber is a cybersecurity company founded by former NSA experts, providing threat hunting, detection, and remediation technology. The company is in hyper-growth mode with a recent $190M Series C round, and its small IT team supports around 230 people in a remote-first culture.
Oversee the IT team's operating rhythm, including sprint planning, ticket hygiene, and SLA tracking. - Directly supervise and develop the IT support team, acting as the senior technical escalation point. - Administer enterprise IAM platforms (Okta), manage macOS fleet via MDM, and optimize cloud collaboration tools.
InStride Health delivers specialty anxiety and OCD care for children, teens, young adults, and families. They are a mission-driven company with a focus on expanding access to evidence-based care and improving treatment outcomes through innovative technology.
Lead enterprise iOS/iPadOS migrations from Ivanti EPMM/MobileIron to Microsoft Intune.
Design and develop automation using Microsoft Graph API, PowerShell, and Azure automation.
Engineer and support Intune mobile management, Apple integrations, and provide Level 3 support.
This is a remote role with an enterprise technology partner, working on modern workplace transformation for major global clients. The team is multicultural and globally distributed, with a collaborative culture focused on professional development and social responsibility.
Build and run internal IT infrastructure, identity and access, device fleet, and SaaS tooling for a fully remote company.
Establish reliable IT processes and collaborate with Security and Engineering to meet SOC 2 and ISO 27001 standards.
Own endpoint security and device posture management with tools like JumpCloud, Google Workspace, and Cloudflare.
Consensys is an independent blockchain infrastructure company and a leading developer behind the Ethereum ecosystem. It operates across the US, Europe, and Australia with a fully remote, globally distributed team that values impact over hours.
Lead secure, reliable IT operations for clinical research sites and remote environments, managing enterprise networking, cloud services, and endpoint platforms.
Oversee network infrastructure including switching, wireless, firewalls, SD-WAN, and VPN, ensuring high availability through monitoring and incident response.
Manage IT enterprise solutions like Microsoft Azure, 365, Intune, and JAMF, and implement AI-driven automation to streamline operations.
Care Access is working to make the future of health better for all by bringing world-class research and health services directly to communities. With hundreds of research locations and clinicians globally, the company is dedicated to ensuring everyone has the opportunity to understand their health and contribute to medical breakthroughs.
Own and improve Zen's internal IT systems and security, focusing on automation and scalability.
Manage identity and access, SaaS estate, device fleet, and compliance processes.
Build security policies and incident response, ensuring a clear, defensible posture.
Zen Educate uses technology to help schools save money and educators find rewarding work, aiming to improve education efficiency. With around 600 employees across the UK and US, the company values a sustainable pace, diverse perspectives, and inclusive culture.
Provide end-user support, device management, and identity access management for a globally distributed remote team.
Troubleshoot hardware, software, network, and security issues while maintaining documentation and knowledge bases.
Support automation and IT operations to improve efficiency and scalability.
Quince is a direct-to-consumer brand that partners with manufacturers to offer high-quality essentials at low prices. They have tens of millions of customers and a fast-paced, builder-focused culture.
Provide Tier I, II, and III troubleshooting for hardware, software, and peripherals across Windows and macOS environments.
Administer Office 365, Azure, Intune, and Active Directory while managing endpoint security and ticketing systems.
Mentor junior staff, create documentation, and perform ticket analytics to support daily operations and reporting.
Trinity powers the future of life sciences commercialization through the fusion of human and artificial intelligence. It has grown to 1,300 professionals across 14 offices and five continents, setting new industry standards in quality, responsiveness, and client partnership.
Manage IT as code using Terraform and PowerShell, with all changes through reviewed pull requests.
Run the remote help desk for access, onboarding, and guest management, fixing root causes.
Oversee M365, Entra ID, Cloudflare Zero Trust, and SSO integrations for the entire company.
Scape is a Swedish game studio of about 30 people, fully remote by choice, developing Gravity, a precision climbing game, as part of a growing multiplayer platform. The senior team has shipped live games at studios like Arrowhead and Ubisoft, and the culture is self-motivated, flexible, and built on trust and collaboration.
Handle IT support requests from internal end users, ensuring timely resolution.
Create accounts and configure hardware as part of the on-boarding process.
Manage and monitor internal IT assets to ensure accurate inventory records.
JumpCloud is the AI-powered unified IT management platform designed to secure the modern workforce. With teams in over 15 countries, we are a remote-first company that values human connection and out-of-the-box thinking.
Administer and support cloud infrastructure across AWS and GCP, including storage, rightsizing, monitoring, and lifecycle management.
Support identity and access management across Entra ID and AWS, including SSO, MFA, Enterprise Applications, and third-party provisioning.
Administer Microsoft Active Directory, Microsoft 365, Google Workspace, and manage devices with Intune, serving as an escalation point for incidents.
Edmentum is a tech-enabled learning solutions company dedicated to creating innovative, proven learning technology that ignites student potential. As a Remote First organization, we foster a culture of excellence, innovation, and customer satisfaction, committed to supporting educators and students.
Provide Tier 1 and Tier 2 technical support for hospitals and corporate team members.
Administer Microsoft 365 services including Exchange Online, Teams, SharePoint, and Intune.
Support endpoint devices, infrastructure, and vendor coordination across a multi-site organization.
Alliance Animal Health is a private equity-backed Veterinary Service Organization supporting hundreds of veterinary practices across the US. They provide business solutions like talent acquisition, marketing, HR, finance, and operations while maintaining a culture of open communication and collaboration.
Lead, coach, and develop the Remote Support team to ensure consistent, high-quality technical support across client environments.
Oversee daily operations, ticket queues, and incident response to drive accountability to SLAs and KPIs.
Partner with Systems, Projects, Security, and leadership teams to ensure seamless service delivery and alignment.
Coretelligent partners with growing, highly regulated organizations to provide secure, dependable IT environments. The company has strengthened its leadership team and modernized service delivery, focusing on long-term client outcomes.
Provide remote L1/L2 support for Windows, Microsoft 365, and workplace technology for 300–350 employees.
Manage incidents through Jira Service Management, taking ownership from triage to resolution or escalation.
Collaborate with senior engineers and document solutions while troubleshooting endpoints, networking, and cloud services.
WorkPac is an Australian workforce solutions organisation delivering recruitment, skills development, and career development across multiple sectors. With over 25 years of experience and around 300–350 employees, it fosters a fast-paced, entrepreneurial culture valuing adaptability, collaboration, and practical delivery.
Manage, monitor, and troubleshoot Windows servers, workstations, and client endpoints.
Resolve L2/L3 infrastructure issues and support endpoint security platforms.
Develop automation workflows using PowerShell, Python, or other scripting tools.
The hiring company is a technology services provider delivering managed IT and cybersecurity operations. It operates in a 24/7 service environment and fosters a growth-oriented remote culture with direct access to experienced IT leadership.
Support IAM operations and lead large, complex, cross-functional identity and access initiatives.
Coordinate user provisioning, access modifications, and terminations across multiple systems and applications.
Serve as a primary escalation point for complex IAM issues and partner with leadership to execute strategic priorities.
Privia Health is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices and improve patient experiences. The company is led by top industry talent and physician leadership, focusing on scalable operations and cloud-based technology to reduce healthcare costs and improve outcomes.
Provide first-point-of-contact IT support to internal staff across EMEA via remote channels.
Manage onboarding, offboarding, hardware provisioning, and troubleshooting of IT equipment.
Collaborate with the Corporate IT team to ensure prompt resolution of IT inquiries for a global workforce.
Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains. With over 2000 employees worldwide and multiple global offices, we are serious about culture, technology, customers, and not taking ourselves too seriously.
Enhance the company's security posture with a focus on Identity and Access Management (IAM) across enterprise and cloud-native environments.
Design, build, and operate security solutions, leveraging data to improve security capabilities and leading incident response efforts.
Collaborate cross-functionally to align security solutions with organizational requirements and refine security documentation.
Aledade PBC empowers independent primary care practices to thrive in value-based care, creating a health care system that benefits patients, practices, and society. As the largest network of independent primary care in the country, founded in 2014, we foster a collaborative, inclusive, remote-first culture driven by a shared passion for public health and a commitment to our mission.