Provide first-point-of-contact IT support to internal staff across EMEA via remote channels.
Manage onboarding, offboarding, hardware provisioning, and troubleshooting of IT equipment.
Collaborate with the Corporate IT team to ensure prompt resolution of IT inquiries for a global workforce.
Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains. With over 2000 employees worldwide and multiple global offices, we are serious about culture, technology, customers, and not taking ourselves too seriously.
Monitor ticketing system service boards, inbound email, and phone calls to support multiple customer environments.
Troubleshoot basic end-user desktop issues and act on requests according to defined client procedures.
Self-manage tasks, create workflow incidents, and serve as an escalation point for associate technicians.
Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to clients. The company employs over 1,200 people across the United States, fostering a startup-like culture with the advantages of a scalable business.
Resolve Tier 2/3 escalations for hardware, software, and user access issues.
Own end-user device lifecycle, including imaging and zero-touch provisioning.
Build automation and self-service tools to reduce ticket volume and improve efficiency.
ComPsych is the world's largest provider of mental health services and GuidanceResources for life, serving over 163 million individuals across 200 countries. With 40% of the Fortune 500 as clients, they focus on behavioral health, absence, and wellness programs to drive organizational excellence.
Manage and troubleshoot IT cloud services (Google, Atlassian, Microsoft) globally.
Provide IT support to remote employees and handle onboarding/offboarding.
Maintain IT documentation and manage patch management for remote devices.
Reach Security integrates with existing security tools to identify blind spots, prioritize fixes, and automate remediation. As a growing company, we offer a dynamic environment with comprehensive benefits and unlimited PTO.
Provide 3rd level support for client and internal computer infrastructure, including anti-spam, web-filtering, network perimeter defense, and remote access solutions.
Manage and support storage, virtualization platforms, Microsoft Active Directory, Exchange, and Office 365, handling all phases of migrations and upgrades.
Coordinate with network engineering, telephony, and provisioning teams, and work directly with clients to define service levels and assess delivery improvement solutions.
RFA provides IT infrastructure support and management services to clients. The company focuses on delivering complex technical projects and maintaining server, network, and security systems.
Provide first-line technical support to employees via phone, email, chat, and ticketing system.
Troubleshoot and resolve hardware, software, network, and Microsoft 365 issues.
Install, configure, and maintain desktops, laptops, mobile devices, and peripherals.
Parametrix is a 100% employee-owned consulting firm that helps clients deliver resilient infrastructure, vibrant communities, and sustainable solutions. It is a team of professionals including engineers, planners, and scientists, recognized as a top workplace with a culture that values work-life balance and professional growth.
Provide Tier 1-2 technical support across Windows and macOS, managing tickets via systems like HappyFox.
Own end-to-end user lifecycle management, including onboarding, offboarding, identity and access control.
Administer Microsoft Intune, Google Workspace, and assist with SOC 2 and HIPAA compliance.
Nadia Care is reimagining maternity care to improve pregnancy, birth, and postpartum experiences for underserved communities by providing trust-based engagement and wrap-around support. As a growing, remote-first team, we value empathy, collaboration, and resilience in our mission to deliver meaningful care.
Deliver white glove IT support by promptly responding to Service Requests and Incidents across multiple channels with a target of 80% first-contact closure rate.
Troubleshoot and resolve issues related to computer hardware, operating systems, and company-approved applications.
Implement software and hardware updates and assist in developing Support Center documentation using Confluence and ServiceNow.
Veolia is the top-ranked environmental company in the US, offering water, waste, and energy management services. It has more than 10,000 employees across North America.
Act as escalation point for complex technical issues, performing root-cause troubleshooting and systems administration.
Mentor Tier 1 staff, standardize diagnostic processes, and build knowledge base articles.
Administer identity and access systems, manage endpoints, and support IT projects.
OneImaging is a healthcare technology company that provides a concierge approach to radiology services, reducing imaging costs by 60-80% through a network of over 5,000 vetted providers across 48 states. The company has approximately 300 employees and a culture focused on improving patient access and affordability.
Lead technical service delivery and act as senior escalation point for Tier 1 and Tier 2 analysts, resolving complex incidents and maintaining SLA performance.
Coach, mentor, and provide real-time guidance to Service Desk Analysts, supporting team development and quality assurance.
Collaborate with Tier 3 engineers and specialist teams to drive timely resolution of incidents and service requests using Microsoft, infrastructure, and ITSM expertise.
Jobgether uses an AI-powered matching process to review applications and share top candidates with hiring companies. The partner company is a large-scale enterprise IT service delivery organization with a collaborative, technical environment.
Provide first-line technical support across phone, email, chat, and self-service portals.
Diagnose and resolve hardware, software, access, and network connectivity issues.
Document and track incidents using IT service management tools like ServiceNow.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. The company focuses on efficient, technology-driven recruitment processes.
Provide first-class technical support to users across the business, both in person and remotely.
Diagnose and resolve hardware, software, and connectivity issues across a range of devices and platforms.
Manage support tickets, install and configure software, and assist with technology upgrades and projects.
Sony Music Entertainment is a global music company that discovers and develops artists. They have a large, diverse workforce and emphasize a supportive team environment with opportunities for professional growth.
Provide remote technical support and manage IT infrastructure including cloud services, hardware, and networks for a globally distributed engineering team.
Administer Microsoft 365 services, user accounts, software licenses, and ensure compliance with internal IT policies and security measures.
Collaborate with departments to implement modern IT solutions, monitor network performance, and maintain documentation for systems and procedures.
Ehvert Mission Critical, a business unit within Salas O'Brien, specializes in the design and construction management of data centers. The firm is part of a 4,000-person engineering and professional services company with over 100 offices across North America, recognized for delivering innovative engineering solutions for mission-critical facilities.
Administer corporate Microsoft infrastructure including Active Directory, DNS, DHCP, PKI, and Group Policy.
Manage access platforms such as Atlassian (Jira, Confluence), 1C/ERP, Google Workspace, and Slack.
Support VDI and terminal server farms, resolve incidents, and participate in infrastructure projects.
Social Discovery Group (SDG) is a group of social discovery companies that solve problems of loneliness and disconnection by transforming virtual intimacy into the new normal. The company has an international team of digital nomads and has been recognized as a Great Place to Work and a top company for remote jobs.
Manage and optimize Windows, Linux, virtualization, storage, networking, backup, and hybrid infrastructure platforms.
Lead incident response through Root Cause Analysis and drive complex issues to resolution.
Implement infrastructure security controls, automation scripts, and support migration and transformation projects.
Jobgether uses an AI-powered matching process to review applications quickly and objectively. The platform connects candidates with remote job opportunities at various partner companies.
Provide first-line IT support for hardware, software, and access issues across Windows, macOS, and mobile platforms.
Manage user account provisioning, password resets, and access permissions within Microsoft 365 and macOS environments.
Contribute to IT projects, onboarding/offboarding, and maintain documentation and inventory.
Interra Health is a healthcare technology company transforming the prescription journey for providers and patients, formed through the merger of DoseSpot, Arrive Health, and pVerify. They are a fast-growing, mission-driven team working at the intersection of software and healthcare.
Administer Windows Server 2016, 2022, and 2025 environments, including Active Directory, DNS, DHCP, and Failover Clustering.
Manage Google Cloud Platform services such as Compute Engine, VPC, IAM, and Cloud Storage, and automate tasks with PowerShell.
Ensure high availability, security, and operational excellence through monitoring, incident resolution, and root cause analysis.
Tieto Tech Consulting is a Nordic technology consultancy that helps businesses transform through digital solutions. As one of the largest tech companies in the Nordics, it fosters an open culture with professional growth and work-life balance.
Own new-hire onboarding and offboarding, including account provisioning and device management.
Provide end-user support for macOS and Windows, administering Microsoft Entra ID and MDM platforms like Kandji and Intune.
Support security and compliance operations, including access reviews and SOC 2 evidence collection.
Eltropy is a fintech SaaS company that provides a communications platform for financial institutions. They operate with a globally distributed workforce in a SOC 2-audited, compliance-driven environment.
Design and implement complex Microsoft 365 and infrastructure solutions to improve security, reliability, scalability, and operational efficiency.
Take ownership of technical outcomes, delivering practical solutions with limited resources.
Contribute across identity, endpoint management, collaboration, security, cloud services, and infrastructure operations on a small but growing team.
E2 Consulting Engineers is a professional services firm specializing in engineering, infrastructure, and IT services. Established in 1988, we value safety, innovation, and collaboration.