Provide Level 1 and Level 2 technical support to employees across a global distributed organization, troubleshooting hardware, OS, application, and access issues.
Manage the complete lifecycle of corporate endpoint devices including macOS and Windows, using modern MDM platforms like Kandji, JumpCloud, or Intune.
Support identity and access management, employee onboarding and offboarding, and workplace productivity tools such as Google Workspace, Slack, and Zoom.
Learneo is a platform of builder-driven businesses including Course Hero, CliffsNotes, LitCharts, Quillbot, Symbolab, and Scribbr. They attract and scale high growth businesses built by visionary entrepreneurs, supported by centralized corporate operations functions.
Provision new-hire accounts, equipment, and access so joiners are productive on day one.
Execute timely access revocation and account deactivation, deploying macOS and Windows laptops.
Administer and troubleshoot endpoint management and deliver Tier 1 and Tier 2 support through Jira Service Management.
Dragos is the global leader in OT cybersecurity, combining technology, threat intelligence, and expert services to protect critical infrastructure systems. The company has a remote-first mission-driven team across North America, Europe, the Middle East, and APAC built on authenticity, transparency, and trust.
Manage endpoint devices, IT help desk, and SaaS tooling for a fully remote startup.
Own user provisioning, access management, and security policy enforcement across macOS and Windows.
Develop documentation and collaborate on infrastructure projects to support company scaling.
Aquia is a Veteran-founded digital services firm that helps the government modernize and secure its systems and processes. Recognized as the '#1 Best Remote Startup to Work For in 2025' and a certified 'Great Place to Work' for five years, the company prioritizes outcomes over outputs and supports work that benefits millions of Americans.
Provide L1 and L2 technical support across Windows and macOS for the EMEA region as part of a follow-the-sun global model.
Manage corporate endpoints, identity platforms, and cloud infrastructure using tools like Intune, Jamf, Okta, AWS, and Azure.
Build automation scripts, oversee device lifecycle, and collaborate with security teams on compliance and vulnerability management.
Zone is the ERP-native AI platform for financial operations for Oracle NetSuite, serving over 4,500 customers globally. It is a remote-first, globally distributed company focused on automation and real-time financial intelligence.
Provide hands-on technical support for enterprise IT environments, focusing on cloud-based systems and endpoint management.
Troubleshoot and resolve issues with Microsoft Intune, Jamf Pro, Microsoft Entra ID, and Microsoft 365 services.
Develop PowerShell scripts and automation solutions to improve operational efficiency and reduce repetitive tasks.
The partner company provides enterprise IT support and manages modern cloud-first technology environments. The team values collaboration, automation, and security best practices in a remote setting.
Resolve employee IT requests through Slack, Jira, and other support channels.
Provision laptops, user accounts, access, and SaaS applications for onboarding, offboarding, and role changes.
Build and maintain automations, integrations, and custom connections between business systems.
Array is a financial innovation platform providing credit and identity monitoring, privacy protection, and financial ads marketplace products. It is a remote-first company focused on high-performing individuals and a culture of continuous improvement and experimentation.
Own day-to-day administration of employee-facing IT systems including MDM and endpoint management.
Manage Microsoft 365 administration, identity and access management, and employee lifecycle.
Handle helpdesk escalation, software licensing, and hardware procurement.
Volexity is a cybersecurity firm specializing in threat intelligence and incident response. The company has a remote-first culture and is an equal opportunity employer with a collaborative team.
Own day-to-day IT operations, providing hands-on support for hardware, software, and SaaS applications across the business.
Manage identity and access, including onboarding, offboarding, and role-based permissions across all systems.
Oversee cybersecurity initiatives, vendor management, and IT policy creation to support a growing startup.
Javvy is reimagining café favorites with better-for-you beverages that are craveable, convenient, and without compromise. They have scaled from a cult-favorite DTC brand into an omnichannel business expanding into major retail, with a fast-paced startup culture and a focus on building a loyal community.
Be the go-to person for IT helpdesk requests, diagnosing and providing support to staff.
Manage onboarding/offboarding, deploy laptops and software, and maintain IT asset inventory.
Oversee MDM systems, secure endpoints, and provide training on IT-related topics.
Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, and more. We are a dynamic team of over 380 globally distributed members who thrive working remotely and are committed to opening financial services to everyone.
Deliver high-quality remote IT support as a senior escalation point for a fully distributed workforce.
Own end-to-end user lifecycle including onboarding, offboarding, and device management.
Operate and extend AI-powered IT automation tools to reduce toil and focus on high-leverage work.
Assured modernizes insurance claims processing with software solutions for large insurers. The company is a fast-growing technology firm with 200-300+ employees and a remote, collaborative culture.
Provide escalated technical support for laptops, SaaS apps, and identity issues across the environment.
Handle IT onboarding and offboarding, device provisioning, and access management.
Drive automation and scripting projects to improve efficiency and consistency.
Blackpoint Cyber is a cybersecurity threat hunting, detection, and remediation company founded by former NSA cyber operations experts. The company is in hyper-growth mode with around 230 employees and a remote-first, small-team culture.
Architect and own identity infrastructure including Okta, Google Workspace, and SaaS integrations.
Automate onboarding/offboarding, access controls, and license governance across the IT stack.
Manage macOS endpoint management end-to-end with zero-touch provisioning and MDM.
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. They recently raised a $100M Series C, valuing the company at $2B, and power enterprise features for many fast-growing AI companies.
Administer Microsoft Intune, Jamf Pro, and Microsoft 365 services.
Troubleshoot Windows, macOS, and access issues with automation.
Perform root-cause analysis and maintain technical documentation.
Our client is a leader in cloud-based Software-as-a-Service (SaaS) solutions for managing real estate and facilities lifecycles. They serve hundreds of customers across over 140 countries, focusing on end-to-end lifecycle management.
You manage the Mac fleet and drive zero-touch provisioning and device trust frameworks.
You administer SSO, implement PAM, and ensure device health with enterprise tools.
You automate workflows with Okta and RPA initiatives to scale operations and optimize spend.
Virta Health is on a mission to reverse metabolic disease in one billion people through technology, personalized nutrition, and virtual care delivery. With over 1,000 employees and $350 million in funding, they partner with health plans, employers, and government organizations to restore health.
Serve as a dedicated IT support technician managing high-volume tickets, meeting SLA targets, and handling intermediate-to-advanced troubleshooting across Mac OS and Windows.
Provision, configure, and maintain user laptops, workstations, and accounts; support client onboarding/offboarding and IT project deployments including MDM and network configurations.
Develop and maintain documentation, manage physical assets, and mentor junior team members while ensuring compliance with SOC2 and HIPAA.
We are on a mission to create a human-centric, innovative, next-generation world of IT. We disrupt the IT service industry by offering custom solutions to each individual client, and we are a growing company focused on bridging the gap between IT and people.
Own tier 1-2 support across hardware, software, SaaS apps, and remote connectivity with a customer-service-first mindset.
Execute employee lifecycle workflows (onboarding, offboarding, role changes) and improve through automation and process refinement.
Administer identity and access management, maintain device fleet health via MDM, and support SOC 2, ISO, and HIPAA compliance.
We help teams send automated communications using real-time behavioral data. Over 9,000 companies use our platform, and we operate as a fully remote, globally distributed team.
Lead IT operations for a globally distributed team of ~280, managing endpoint systems, software procurement, and identity access across multiple continents.
Design and implement zero-touch provisioning, fleet automation, and proactive monitoring to shift IT from reactive support to automated operations.
Manage software budgets, vendor negotiations, and license optimization while building self-service workflows and employee onboarding/offboarding automation.
KoBold builds AI models for mineral exploration, deploying them alongside novel sensors to guide decisions on owned-and-operated programs. The company has become the largest independent mineral exploration firm and exploration technology developer, with a portfolio of over 60 projects and investors including major institutional asset managers and technology venture capitalists.
Manage identity and access across Okta, Google Workspace, and SaaS applications.
Oversee employee lifecycle, endpoint management, and hardware procurement.
Design and build secure automations using n8n, APIs, and scripting.
n8n is an open workflow orchestration platform built for AI, giving technical teams the freedom of code with the speed of no-code. With a diverse team of over 260 across Europe and the US, they foster a builder spirit and are backed by top investors.
Manage the full corporate hardware lifecycle, including procurement, device setup, inventory, and shipping.
Handle technical onboarding and offboarding, helpdesk support, and tool access management for 100+ services.
Support security basics, document work, and continuously improve IT processes and knowledge base.
Belkins Group is a vibrant ecosystem of services and products in the SalesTech and MarTech industries, evolving from an appointment-setting agency into a group with ambitious startups and innovative products. The company is an international remote team that values growth, curiosity, and commitment to excellence.
Provide first-line IT support by managing helpdesk tickets and troubleshooting hardware, software, and network issues.
Configure, deploy, image, maintain, and securely decommission end-user equipment using Workspace ONE.
Manage IT onboarding and offboarding processes, including provisioning and deprovisioning user accounts and devices.
We are a world-leading, AI-powered workforce management platform for frontline industries. We operate in 10 countries and are backed by leading investors including Atomico, Goldman Sachs, and SoftBank.