Sr. IT Specialist

Customer.io

Remote regions

US

Salary range

$45–$50/hr

Benefits

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Overview:

  • We are looking for a part-time Sr. IT Specialist contractor to join our globally distributed IT team.
  • This role is focused on keeping our people productive and systems secure in a fully remote, SaaS-first environment.
  • It offers exposure to IT operations at a fast-growing SaaS company with a path to full-time conversion.

Some of the things you'll do:

  • Own tier 1-2 support across hardware, software, and remote connectivity.
  • Execute employee lifecycle workflows and improve through automation.
  • Administer IAM, MDM, and support compliance activities.

About You:

  • A self-starter with a customer-service-first mindset and automation focus.
  • Comfortable moving fast in a still-being-defined environment.
  • Clear communicator who documents well and escalates effectively.

Customer.io

We help teams send automated communications using real-time behavioral data. Over 9,000 companies use our platform, and we operate as a fully remote, globally distributed team.

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