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About the Role:

  • Eltropy's IT & Security team keeps a globally distributed workforce productive and secure in a SOC 2-audited environment.
  • This role owns day-to-day IT operations for the India team and contributes to broader IT initiatives.

Who You Are:

  • Extremely detail-oriented and accountable, taking ownership of tasks end to end.
  • Proactive, anticipating problems and driving improvements without being told.

Role & Responsibilities:

  • Own new-hire onboarding and offboarding, including account provisioning and device management.
  • Provide end-user support for macOS and Windows, and administer Microsoft Entra ID, Kandji, and Google Workspace.
  • Support security and compliance operations, including access reviews and SOC 2 evidence collection.

Qualifications:

  • Bachelor's degree in IT or related field, with 3+ years of hands-on IT/systems administration experience.
  • Proficiency with Microsoft Entra ID, Kandji MDM, and macOS/Windows troubleshooting.
  • Strong written and verbal English communication and documentation habits.

Eltropy

Eltropy is a fintech SaaS company that provides a communications platform for financial institutions. They operate with a globally distributed workforce in a SOC 2-audited, compliance-driven environment.

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