Source Job

• You manage the Mac fleet and drive zero-touch provisioning and device trust frameworks.
• You administer SSO, implement PAM, and ensure device health with enterprise tools.
• You automate workflows with Okta and RPA initiatives to scale operations and optimize spend.

Virta Health is on a mission to reverse metabolic disease in one billion people through technology, personalized nutrition, and virtual care delivery. With over 1,000 employees and $350 million in funding, they partner with health plans, employers, and government organizations to restore health.

• Serve as the senior technical escalation point for complex IT and Operational Support issues, owning incidents from investigation through resolution.
• Coach and mentor IT Support team members on troubleshooting methodologies, technical fundamentals, and documentation.
• Help administer and continuously improve endpoint, identity, access collaboration, and core IT systems while supporting a remote-first workforce.

Sevaro Health is a physician-led, AI-powered virtual neurology and telestroke company partnering with hospitals across the country, with a significant presence in rural and underserved communities. As a growing healthtech company, we focus on providing reliable technology for clinicians and ensuring that where you live does not determine whether you survive a stroke.

• Lead and support day-to-day IT operations for a globally distributed team.
• Manage and develop a small IT team, providing guidance and hands-on support.
• Drive improvements in IT processes, identity management, and SaaS tooling.

Customer.io helps over 8,000 companies send automated, personalized communications using real-time behavioral data. They are a growing tech company with a culture of empathy, transparency, responsibility, and a little awkwardness.

• Lead and mentor junior support team members and Level 1 Team Leads to strengthen IT service delivery.
• Act as a primary escalation point for complex service issues, driving root-cause analysis and lasting improvements.
• Implement and improve IT Service Management processes to ensure SLAs, KPIs, and user expectations are consistently met.

The company provides technology and services designed to improve connectivity and support communities across the United States. It fosters an inclusive workplace with a commitment to equal opportunity and career development.

• Lead LINQ's internal IT operations, managing a team and owning the end-to-end employee technology experience across a fully remote workforce.
• Administer Microsoft 365, Azure, Intune, and identity management, ensuring security and scalability.
• Collaborate with Security, HR, and department leaders to maintain a productive and compliant employee experience.

LINQ is a high-growth software company that empowers K-12 district teams with cloud-based solutions for finance, HR, nutrition, and payments. Trusted by 30% of U.S. school districts, the company serves over 1 billion meals annually and processes payroll for 364,000 educators, with a talented, committed team that values transparency and excellence.

• Own management of access to corporate systems and perform regular access audits.
• Partner with IT managed service provider to ensure smooth helpdesk operations and hardware management.
• Collaborate with DevOps and Security Engineering to integrate technology solutions for secure and efficient work.

Wisetack builds transparent consumer lending products for service-based businesses such as HVAC companies, veterinarians, and auto repair shops. Backed by top VCs and with $84M raised, we are a well-funded startup recognized for growth and culture.

• Raise the bar on IT service by moving from reactive support to a proactive, AI-first operation for ~800 employees.
• Architect identity, endpoints, and zero-trust access using Okta and Jamf, partnering with Security.
• Govern the tooling portfolio as a strategic asset, bringing structure and ROI accountability to 200+ apps.

Zapier builds and uses automation to make work more efficient, creative, and human. The company has ~800 employees, is fully remote, and focuses on AI-first operations and zero-trust architecture.

• Provision and manage employee devices, identities, and access across Windows and Mac environments.
• Troubleshoot and resolve technical issues from account access to backend disruptions for clinical tools.
• Maintain VPN, remote access, and internal systems while documenting processes and coordinating with engineering.

Welby Health is a San Diego-based healthcare organization focused on transforming complex condition management through integrated care coordination and data-driven insights. It is a growing company that partners with physicians and health systems to deliver scalable solutions.

• Own first-tier IT support across Slack, Notion, Jira, and calls.
• Support macOS and iOS devices, MDM, and identity management via Okta.
• Improve hardware asset tracking and IT operations processes.

UFORCE is a combat-systems integrator developing deployable defence technology for allied nations. The company is growing rapidly and values combat-proven, real-world experience and speed.

• Own identity and access engineering in Okta, managing group strategy, SSO, and lifecycle automation to keep access secure and user-friendly.
• Run endpoint engineering across a macOS-first fleet with Workspace ONE, handling provisioning, patching, encryption, and compliance reporting.
• Build automation to reduce IT load, including onboarding, deprovisioning, and access reporting, while serving as the technical escalation point.

LiveKit builds infrastructure for the voice-driven era, enabling developers to build, test, and deploy voice AI applications. Founded in 2021, the company powers voice AI for OpenAI, xAI, and thousands of others, collectively facilitating billions of calls yearly, with a culture of engineering excellence and remote collaboration.

• Provide first-line IT support for hardware, software, and access issues across Windows, macOS, and mobile platforms.
• Manage user account provisioning, password resets, and access permissions within Microsoft 365 and macOS environments.
• Contribute to IT projects, onboarding/offboarding, and maintain documentation and inventory.

Interra Health is a healthcare technology company transforming the prescription journey for providers and patients, formed through the merger of DoseSpot, Arrive Health, and pVerify. They are a fast-growing, mission-driven team working at the intersection of software and healthcare.

• Serve as the primary IT support contact for all employees, troubleshooting hardware, software, and connectivity issues.
• Provision equipment, manage systems and cloud services, and support security initiatives.
• Administer cloud tools, coordinate rollouts, and manage hardware inventory and procurement.

Hometap provides a home equity investment product that allows homeowners to access equity without debt. The company is recognized as a great place to work by The Boston Globe and Forbes, with a collaborative, passionate culture and a focus on innovation in fintech.

• Manage operational excellence for technology delivery and timely generation of SLA reports.
• Drive issue resolution, root cause analysis, and day-to-day production support for a mid-size HealthPlan.
• Coordinate with offshore teams, vendors, and manage customer escalation resolution.

HealthEdge offers AI-powered operational infrastructure for health insurance companies, guaranteeing an enduring financial edge. UST HealthProof, a trusted partner for health plans, has a global workforce of over 4,000 people built on simplicity, integrity, and leadership.

• Manage and troubleshoot IT cloud services (Google, Atlassian, Microsoft) globally.
• Provide IT support to remote employees and handle onboarding/offboarding.
• Maintain IT documentation and manage patch management for remote devices.

Reach Security integrates with existing security tools to identify blind spots, prioritize fixes, and automate remediation. As a growing company, we offer a dynamic environment with comprehensive benefits and unlimited PTO.

• Provide seamless tech support and manage day-to-day access, security, and hardware requests for a distributed team.
• Orchestrate exceptional onboarding and offboarding experiences, collaborating with People Operations and vendors.
• Implement support models and security guidelines, working alongside Legal and Procurement to maintain operational efficiency.

Newsela is a leading education technology company dedicated to meaningful classroom learning for every student. They deliver integrated, AI-powered solutions for K–12 classrooms and support a distributed team of 500+ employees.

• Provide Tier 1-2 technical support across Windows and macOS, managing tickets via systems like HappyFox.
• Own end-to-end user lifecycle management, including onboarding, offboarding, identity and access control.
• Administer Microsoft Intune, Google Workspace, and assist with SOC 2 and HIPAA compliance.

Nadia Care is reimagining maternity care to improve pregnancy, birth, and postpartum experiences for underserved communities by providing trust-based engagement and wrap-around support. As a growing, remote-first team, we value empathy, collaboration, and resilience in our mission to deliver meaningful care.

• Lead and mentor a high-performing team of Systems Architecture leads and individual contributors.
• Own complex cross-system integrations and multi-tool data pipelines across Workday, Salesforce, and downstream platforms.
• Translate Clinical and Operations strategy into actionable technical roadmaps and resolve cross-departmental bottlenecks.

Lyra Health is a leading provider of evidence-based mental health care, serving over 20 million people globally. The company has delivered over 15 million sessions of care and published over 35 studies, with a culture focused on transforming access to mental health care.

• Lead, coach, and grow a team of systems engineers, owning joiner/mover/leaver automation and device assurance.
• Build and own the identity, access, and AI infrastructure behind Vanta's internal systems.
• Partner with Security, GRC, Finance, and Engineering to enable self-service and build guardrails.

Vanta is a trust management platform that helps businesses earn and prove trust through continuous security monitoring. The company has over 1,500 employees and fosters a kind, inclusive, and talented team culture.

• Lead and manage the IT Service Desk team to deliver high-quality, employee-focused support.
• Drive continual service improvement, including automation and standardization of incidents and requests.
• Oversee operational performance, KPIs, and escalation processes to meet business needs.

Turnitin is a global innovator in education integrity solutions, partnering with educators and institutions to promote authentic learning. With over 16,000 institutional customers in 185+ countries, the company fosters a remote-first culture emphasizing purpose and accountability.

• Resolve employee IT requests through Slack, Jira, and other support channels.
• Provision laptops, user accounts, access, and SaaS applications for onboarding, offboarding, and role changes.
• Build and maintain automations, integrations, and custom connections between business systems.

Array is a financial innovation platform providing credit and identity monitoring, privacy protection, and financial ads marketplace products. It is a remote-first company focused on high-performing individuals and a culture of continuous improvement and experimentation.