Senior Manager, Information Technology

Customer.io

Remote regions

Americas

Salary range

$158,000–$180,000/yr

Benefits

Unlimited PTO 16w maternity 16w paternity

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About Customer.io:

  • Over 8,000 companies use our platform for automated communication.
  • We help teams send smarter messages using real-time behavioral data.

What You’ll Do:

  • Lead IT operations and ensure high-quality employee experience.
  • Manage a small IT team and provide hands-on support.
  • Partner with cross-functional teams to improve security and tooling.

What We’re Looking For:

  • 7+ years of IT experience with leadership in a team environment.
  • Strong player-coach mindset and experience in high-growth environments.
  • Solid understanding of modern IT systems and compliance frameworks.

Compensation & Benefits:

  • Salary range $158,000 - $180,000 USD.
  • 100% coverage of medical, dental, vision, mental health, and supplemental insurance.
  • 16 weeks paid parental leave, unlimited PTO, and stipends for remote work and wellness.

Customer.io

Customer.io helps over 8,000 companies send automated, personalized communications using real-time behavioral data. They are a growing tech company with a culture of empathy, transparency, responsibility, and a little awkwardness.

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