Serve as the senior technical escalation point for complex IT and Operational Support issues, owning incidents from investigation through resolution.
Coach and mentor IT Support team members on troubleshooting methodologies, technical fundamentals, and documentation.
Help administer and continuously improve endpoint, identity, access collaboration, and core IT systems while supporting a remote-first workforce.
Sevaro Health is a physician-led, AI-powered virtual neurology and telestroke company partnering with hospitals across the country, with a significant presence in rural and underserved communities. As a growing healthtech company, we focus on providing reliable technology for clinicians and ensuring that where you live does not determine whether you survive a stroke.
Lead the design and improvement of IT operations strategies for a secure, scalable, and high-performing technology environment.
Manage enterprise SaaS platforms, identity management, and endpoint management systems to optimize performance and security.
Mentor junior engineers and partner with cross-functional teams to align IT solutions with business objectives.
The company specializes in building and maintaining secure, scalable technology environments for globally distributed teams. It operates as a remote-first organization with a global team and emphasizes autonomy, work-life balance, and continuous improvement.
Own IT operations and security across cloud, identity, and access management.
Implement practical security protocols and evaluate risks for a distributed research team.
Provide technical support and manage employee onboarding/offboarding.
They are a fully distributed research organization focused on AI and machine learning, with a collaborative culture across U.S. and European time zones. The company values autonomy, practical security, and technical excellence.
Lead LINQ's internal IT operations, managing a team and owning the end-to-end employee technology experience across a fully remote workforce.
Administer Microsoft 365, Azure, Intune, and identity management, ensuring security and scalability.
Collaborate with Security, HR, and department leaders to maintain a productive and compliant employee experience.
LINQ is a high-growth software company that empowers K-12 district teams with cloud-based solutions for finance, HR, nutrition, and payments. Trusted by 30% of U.S. school districts, the company serves over 1 billion meals annually and processes payroll for 364,000 educators, with a talented, committed team that values transparency and excellence.
Lead and mentor junior support team members and Level 1 Team Leads to strengthen IT service delivery.
Act as a primary escalation point for complex service issues, driving root-cause analysis and lasting improvements.
Implement and improve IT Service Management processes to ensure SLAs, KPIs, and user expectations are consistently met.
The company provides technology and services designed to improve connectivity and support communities across the United States. It fosters an inclusive workplace with a commitment to equal opportunity and career development.
Lead and grow a team of IT professionals, managing operations across identity, endpoints, SaaS, ITSM, and automation.
Mature IT governance, vendor relationships, and push ticket deflection through AI-powered automation.
Partner with InfoSec and business leaders to scale security and compliance programs like ISO 27001 and HITRUST.
Drips helps organizations build stronger customer relationships through personalized, two-way conversations at scale using AI-powered engagement, strategy, and managed execution. The Corporate IT team keeps the technology, identity, and security foundation running for a fast-growing business, scaling safely alongside the company.
Lead the IT organization and manage a distributed team of engineers and support analysts.
Attack tech debt, modernize the IT stack, and own identity and automation with Okta.
Set IT strategy, define SLAs, and harden security posture in partnership with Security.
Engine transforms business travel into a personalized, rewarding, and simple experience with a platform combining corporate travel, charge card, and spend management. With over 30,000 companies and 1 million travelers, Engine is a fast-growing, cash-flow-positive fintech backed by major investors and recognized as a top workplace.
Manage and troubleshoot IT cloud services (Google, Atlassian, Microsoft) globally.
Provide IT support to remote employees and handle onboarding/offboarding.
Maintain IT documentation and manage patch management for remote devices.
Reach Security integrates with existing security tools to identify blind spots, prioritize fixes, and automate remediation. As a growing company, we offer a dynamic environment with comprehensive benefits and unlimited PTO.
Lead the Business Applications team, owning administration, integration development, and AI agent enablement across the company.
Architect and build integrations using Workato and AWS, and deploy AI agents on platforms like Glean and Claude to automate business processes.
Partner with cross-functional teams (GTM, Finance, Legal, Engineering) to drive scalability, operational efficiency, and self-service capabilities.
Horizon3 is a remote cybersecurity company that provides autonomous pentesting and assessment solutions via its NodeZero platform. It is a fast-growing startup with a culture of respect, collaboration, and ownership.
Lead enterprise cybersecurity strategy and operations across cloud and business systems.
Oversee IT operations, IAM, endpoint management, and ensure HIPAA compliance.
Manage vendor risk assessments and communicate technology strategy to executive leadership.
Luna delivers physical therapy in-home and virtually, combining healthcare with technology to improve patient outcomes. It is a high-growth company with a hands-on, collaborative culture focused on innovation and compliance.
Directly contribute to operational success by owning evaluation, deployment, and operationalization of tools and technologies that enable all teams.
Manage digital and physical assets, assist with procurement of new tools and technologies, and help with cloud infrastructure, security, and compliance.
Serve as the go-to person for access, configuration, and support of tools used across the company, including SaaS and deployed systems.
Bitwarden is the trusted identity security leader for millions of users worldwide, empowering secure management and sharing of sensitive information. The company is headquartered in Santa Barbara, California with team members located across the globe, fostering a diverse and talented remote team.
Lead IT governance and risk management, including executive reporting and risk register maintenance.
Develop KPI and KRI dashboards to translate complex data into actionable insights for senior leadership.
Oversee ITSM governance, ServiceNow optimization, and vendor risk management.
Our partner is a global organization operating in a sophisticated Governance, Risk & Compliance environment, connecting technology, cybersecurity, privacy, and operational risk. It fosters a collaborative culture with a focus on work-life balance and professional development.
Lead and manage the IT Service Desk team to deliver high-quality, employee-focused support.
Drive continual service improvement, including automation and standardization of incidents and requests.
Oversee operational performance, KPIs, and escalation processes to meet business needs.
Turnitin is a global innovator in education integrity solutions, partnering with educators and institutions to promote authentic learning. With over 16,000 institutional customers in 185+ countries, the company fosters a remote-first culture emphasizing purpose and accountability.
Own HoldCo's core technology environment across Google Workspace, device management, identity management, and security tooling.
Build practical security controls that enable teams to deploy new SaaS and AI tools quickly while managing risk.
Run the user and device lifecycle, including onboarding, offboarding, and endpoint management.
ASG acquires and operates a portfolio of 65+ software companies across 15 verticals, backed by Alpine Investors. They are a PeopleFirst culture focused on AI-native transformation.
Own the technical operations domain covering IT, security, DevOps, and infrastructure for an AWS-native platform.
Build and lead a lean team, leveraging AI agents and tooling to automate DevOps, security, and compliance tasks.
Partner with engineering leadership to ensure reliability, scalability, and HIPAA/CMS compliance in a regulated environment.
Spark Advisors builds healthcare technology for Medicare advisors, helping seniors navigate complex coverage. They are a fast-growing platform backed by Primary Ventures and Viewpoint Ventures, recognized as one of Inc. Magazine's Best Workplaces of 2025.
Develop and execute a comprehensive IT internal audit strategy covering technology, security, privacy, and compliance risks.
Lead end-to-end audit engagements, including planning, risk assessment, fieldwork, reporting, and remediation follow-up.
Manage and enhance IT ICFR/SOX compliance programs, ensuring effective control design and regulatory readiness.
The company is a fast-growing technology organization in the SaaS and fintech sectors. It fosters a culture of innovation, collaboration, and continuous improvement, with a focus on diversity and inclusion.
Lead and grow the Customer Engineering team while staying hands-on with complex technical work.
Manage team capacity, performance, and develop clear growth plans.
Serve as the final technical escalation point and drive process improvements.
Cortex is an Engineering Operations Platform that helps engineering organizations improve operational maturity and reduce developer friction. The company has about 80 employees and recently raised $60M in Series C funding, fostering a culture of engineering excellence and remote collaboration.
Define and execute the global support strategy, overseeing dual-shore US and offshore teams to ensure world-class customer experience and SLA performance.
Drive digital transformation through AI automation, self-service capabilities, and modernized systems to scale support operations.
Foster a culture of technical excellence, talent development, and cross-functional alignment with Product, Engineering, and Revenue teams.
Prove provides phone-centric identity tokenization and passive cryptographic authentication solutions for mobile-first businesses. With over 1,000 enterprise customers and 20 billion annual requests, we foster a fast-paced, collaborative culture of self-starters who thrive on challenging work and teamwork.
Provide strategic leadership and operational oversight across IT domains, ensuring alignment with organizational objectives.
Manage budgets, forecasts, and vendor relationships while maintaining compliance with SOX, HIPAA, and FERPA.
Drive continuous improvement, automation, and innovation to enable scalable growth and digital transformation.
Universal Technical Institute is a leading provider of technical education and training for automotive and transportation industries. The company has a large workforce and fosters a collaborative culture focused on innovation and employee development.
Provide first-line and second-line technical support for hardware, software, and cloud applications across a remote organization.
Manage user accounts, device deployment, and ticket documentation following security and compliance standards.
Collaborate with Systems Administrators and vendors to resolve escalated issues and maintain endpoint compliance.
PRO-spectus, is a company focused on improving patient lives through supportive and dedicated teamwork. They foster a culture of collaboration and professional growth with a compassionate team.