Provide seamless tech support and manage day-to-day access, security, and hardware requests for a distributed team.
Orchestrate exceptional onboarding and offboarding experiences, collaborating with People Operations and vendors.
Implement support models and security guidelines, working alongside Legal and Procurement to maintain operational efficiency.
Newsela is a leading education technology company dedicated to meaningful classroom learning for every student. They deliver integrated, AI-powered solutions for K–12 classrooms and support a distributed team of 500+ employees.
Deliver high-quality remote IT support as a senior escalation point for a fully distributed workforce.
Own end-to-end user lifecycle including onboarding, offboarding, and device management.
Operate and extend AI-powered IT automation tools to reduce toil and focus on high-leverage work.
Assured modernizes insurance claims processing with software solutions for large insurers. The company is a fast-growing technology firm with 200-300+ employees and a remote, collaborative culture.
Provision new-hire accounts, equipment, and access so joiners are productive on day one.
Execute timely access revocation and account deactivation, deploying macOS and Windows laptops.
Administer and troubleshoot endpoint management and deliver Tier 1 and Tier 2 support through Jira Service Management.
Dragos is the global leader in OT cybersecurity, combining technology, threat intelligence, and expert services to protect critical infrastructure systems. The company has a remote-first mission-driven team across North America, Europe, the Middle East, and APAC built on authenticity, transparency, and trust.
Handle help-desk tickets, device lifecycle, and onboarding/offboarding for a globally distributed company.
Administer Google Workspace, deploy security policies, and manage endpoint compliance.
Support office networking, AV equipment, and write documentation for IT processes.
Runway is building AI to simulate the world through merging art and science, aiming to create general-purpose world models for robotics, disease, and scientific discovery. The company is a fast-growing AI startup with a small, globally distributed team of creative and ambitious people.
Provide first-line IT support for hardware, software, and access issues across Windows, macOS, and mobile platforms.
Manage user account provisioning, password resets, and access permissions within Microsoft 365 and macOS environments.
Contribute to IT projects, onboarding/offboarding, and maintain documentation and inventory.
Interra Health is a healthcare technology company transforming the prescription journey for providers and patients, formed through the merger of DoseSpot, Arrive Health, and pVerify. They are a fast-growing, mission-driven team working at the intersection of software and healthcare.
Own identity and access engineering in Okta, managing group strategy, SSO, and lifecycle automation to keep access secure and user-friendly.
Run endpoint engineering across a macOS-first fleet with Workspace ONE, handling provisioning, patching, encryption, and compliance reporting.
Build automation to reduce IT load, including onboarding, deprovisioning, and access reporting, while serving as the technical escalation point.
LiveKit builds infrastructure for the voice-driven era, enabling developers to build, test, and deploy voice AI applications. Founded in 2021, the company powers voice AI for OpenAI, xAI, and thousands of others, collectively facilitating billions of calls yearly, with a culture of engineering excellence and remote collaboration.
Provide Tier 1-2 technical support across Windows and macOS, managing tickets via systems like HappyFox.
Own end-to-end user lifecycle management, including onboarding, offboarding, identity and access control.
Administer Microsoft Intune, Google Workspace, and assist with SOC 2 and HIPAA compliance.
Nadia Care is reimagining maternity care to improve pregnancy, birth, and postpartum experiences for underserved communities by providing trust-based engagement and wrap-around support. As a growing, remote-first team, we value empathy, collaboration, and resilience in our mission to deliver meaningful care.
Resolve employee IT requests through Slack, Jira, and other support channels.
Provision laptops, user accounts, access, and SaaS applications for onboarding, offboarding, and role changes.
Build and maintain automations, integrations, and custom connections between business systems.
Array is a financial innovation platform providing credit and identity monitoring, privacy protection, and financial ads marketplace products. It is a remote-first company focused on high-performing individuals and a culture of continuous improvement and experimentation.
You manage the Mac fleet and drive zero-touch provisioning and device trust frameworks.
You administer SSO, implement PAM, and ensure device health with enterprise tools.
You automate workflows with Okta and RPA initiatives to scale operations and optimize spend.
Virta Health is on a mission to reverse metabolic disease in one billion people through technology, personalized nutrition, and virtual care delivery. With over 1,000 employees and $350 million in funding, they partner with health plans, employers, and government organizations to restore health.
Own new-hire onboarding and offboarding, including account provisioning and device management.
Provide end-user support for macOS and Windows, administering Microsoft Entra ID and MDM platforms like Kandji and Intune.
Support security and compliance operations, including access reviews and SOC 2 evidence collection.
Eltropy is a fintech SaaS company that provides a communications platform for financial institutions. They operate with a globally distributed workforce in a SOC 2-audited, compliance-driven environment.
Manage and troubleshoot IT cloud services (Google, Atlassian, Microsoft) globally.
Provide IT support to remote employees and handle onboarding/offboarding.
Maintain IT documentation and manage patch management for remote devices.
Reach Security integrates with existing security tools to identify blind spots, prioritize fixes, and automate remediation. As a growing company, we offer a dynamic environment with comprehensive benefits and unlimited PTO.
You will own and scale IT operations for a 75-person fully remote company, combining modern IT administration with automation engineering and AI-powered tooling.
Core responsibilities include designing automations, running IT help desk, and administering platforms like Kandji, Okta, and Google Workspace.
Must have 3+ years in IT operations, expertise in LLM APIs, MDM, IdP, Python/JavaScript/Bash scripting, and support for compliance programs.
Frontier helps companies grow full-time, cross-functional teams abroad by hiring and placing smart talent. They are a fully-remote, 150-person subsidiary of Fresh Prints, focused on team building.
Provide end-user and workstation support for remote employees, focusing on macOS devices and Apple-centric environments.
Administer user licenses, accounts, and access across SaaS platforms like Google Workspace, Microsoft 365, and Slack, while maintaining IT asset inventories.
Troubleshoot and resolve technical issues, produce compliance reports using Bash/Python, and participate in an on-call rotation.
Jobgether is a platform that uses AI-powered matching to connect candidates with job opportunities. They partner with companies to manage hiring processes, focusing on efficient and fair candidate evaluation.
Provide advanced remote support for Apple and mixed-platform environments, including macOS, iOS, and iPadOS.
Administer Apple device management through Addigy MDM, including enrollment, policies, and software deployment.
Troubleshoot issues related to user access, networking, VPN, and operating system updates with clear documentation.
New Era Technology securely connects people, places, and information with end-to-end technology solutions at scale. With a global team of over 3,000 professionals, they foster a team-oriented culture that prioritizes personal and professional development.
Raise the bar on IT service by moving from reactive support to a proactive, AI-first operation for ~800 employees.
Architect identity, endpoints, and zero-trust access using Okta and Jamf, partnering with Security.
Govern the tooling portfolio as a strategic asset, bringing structure and ROI accountability to 200+ apps.
Zapier builds and uses automation to make work more efficient, creative, and human. The company has ~800 employees, is fully remote, and focuses on AI-first operations and zero-trust architecture.
Act as first point of contact for internal IT helpdesk, troubleshooting hardware, software, and access issues.
Assist with provisioning and de-provisioning of SaaS accounts for new and departing team members.
Help track and manage global inventory of hardware and software licenses, ensuring MDM systems are up to date.
Swapcard is an AI-powered event platform designed to drive revenue growth and foster connections at events. The fully remote-first company has 200+ employees across 28+ countries and 40+ nationalities, united by values of curiosity, ownership, and resilience.
Provide expert IT Operations support to employees across a globally distributed organization.
Mentor and coach other IT Operations team members and help them troubleshoot complex issues.
Lead root-cause analysis for recurring or high-impact operational issues and implement scalable improvements.
Tines provides an intelligent workflow platform that applies AI, automation, and integration to drive business results. Founded in 2018 with co-headquarters in Dublin and Boston, the company serves a diverse range of customers from startups to public companies and fosters a culture of simplicity, speed, and soundness.
Lead and scale IT operations strategically, including FinOps automation, security resilience, and vendor management.
Handle hands-on tasks like provisioning accounts, troubleshooting Google Workspace and Zoom, and onboarding new hires.
Mentor a team of 4 and drive workflow automation to reduce manual effort and support organizational growth.
Lemnis is a public charity dedicated to harnessing transformative change to expand learning for all. We are a growing, innovative organization with a collaborative and inclusive culture, committed to fostering an environment where every team member can thrive.
Handle L1 escalations, including triage, diagnosis, and resolution of complex technical tickets across time zones.
Manage onboarding/offboarding, access governance, and SaaS administration for corporate tools like Google Workspace and Slack.
Drive automation initiatives using scripts, APIs, and tools like Zapier to eliminate repetitive manual work.
Fundraise Up is a global fundraising platform that helps nonprofits increase donations through faster load times and higher conversion rates. With a 4.9/5 rating, they serve leading organizations like UNICEF and employ a distributed team of 160+ product professionals across Europe and Asia.