Manage the full corporate hardware lifecycle, including procurement, device setup, inventory, and shipping.
Handle technical onboarding and offboarding, helpdesk support, and tool access management for 100+ services.
Support security basics, document work, and continuously improve IT processes and knowledge base.
Belkins Group is a vibrant ecosystem of services and products in the SalesTech and MarTech industries, evolving from an appointment-setting agency into a group with ambitious startups and innovative products. The company is an international remote team that values growth, curiosity, and commitment to excellence.
Provide Level 1 and Level 2 technical support to employees across a global distributed organization, troubleshooting hardware, OS, application, and access issues.
Manage the complete lifecycle of corporate endpoint devices including macOS and Windows, using modern MDM platforms like Kandji, JumpCloud, or Intune.
Support identity and access management, employee onboarding and offboarding, and workplace productivity tools such as Google Workspace, Slack, and Zoom.
Learneo is a platform of builder-driven businesses including Course Hero, CliffsNotes, LitCharts, Quillbot, Symbolab, and Scribbr. They attract and scale high growth businesses built by visionary entrepreneurs, supported by centralized corporate operations functions.
Serve as a dedicated IT support technician managing high-volume tickets, meeting SLA targets, and handling intermediate-to-advanced troubleshooting across Mac OS and Windows.
Provision, configure, and maintain user laptops, workstations, and accounts; support client onboarding/offboarding and IT project deployments including MDM and network configurations.
Develop and maintain documentation, manage physical assets, and mentor junior team members while ensuring compliance with SOC2 and HIPAA.
We are on a mission to create a human-centric, innovative, next-generation world of IT. We disrupt the IT service industry by offering custom solutions to each individual client, and we are a growing company focused on bridging the gap between IT and people.
Manage the complete corporate hardware lifecycle, including procurement, configuration, inventory, and shipping.
Support employee onboarding and offboarding by managing accounts, permissions, and equipment allocation.
Provide day-to-day helpdesk support, troubleshoot technical issues, and manage business application subscriptions and security initiatives.
The partner company is a fast-growing international technology organization with a diverse technology ecosystem. It has a fully remote team and emphasizes mentorship and professional growth.
Serve as a technical partner for customers, managing Apple device environments and MDM solutions. - Troubleshoot complex issues involving APIs, scripting, and integrations. - Collaborate with internal teams to improve customer satisfaction and product evolution.
This company provides enterprise technology solutions, specializing in Apple device management and MDM. They are a remote-first organization with a collaborative culture focused on customer success and continuous improvement.
Provide L1 and L2 technical support across Windows and macOS for the EMEA region as part of a follow-the-sun global model.
Manage corporate endpoints, identity platforms, and cloud infrastructure using tools like Intune, Jamf, Okta, AWS, and Azure.
Build automation scripts, oversee device lifecycle, and collaborate with security teams on compliance and vulnerability management.
Zone is the ERP-native AI platform for financial operations for Oracle NetSuite, serving over 4,500 customers globally. It is a remote-first, globally distributed company focused on automation and real-time financial intelligence.
Manage endpoint devices, IT help desk, and SaaS tooling for a fully remote startup.
Own user provisioning, access management, and security policy enforcement across macOS and Windows.
Develop documentation and collaborate on infrastructure projects to support company scaling.
Aquia is a Veteran-founded digital services firm that helps the government modernize and secure its systems and processes. Recognized as the '#1 Best Remote Startup to Work For in 2025' and a certified 'Great Place to Work' for five years, the company prioritizes outcomes over outputs and supports work that benefits millions of Americans.
Diagnose, investigate, and resolve technical incidents as the primary point of escalation for Tier 2/3 support and procurement.
Architect systems, user flows, and automation solutions using Python or Go to support a rapidly growing internal user base.
Document support tasks and create repeatable processes to ensure team alignment and knowledge transfer.
Human Interest is a high-growth fintech company on a mission to make retirement benefits affordable and accessible for small and medium-sized businesses. Backed by investors like BlackRock and SoftBank, the company values autonomy, accountability, and inclusive collaboration in a highly collaborative startup environment.
Provide first- and second-level remote IT support to resolve connectivity, device, and application issues.
Manage company devices through MDM with encryption, remote wipe, and security policy enforcement.
Run IT onboarding and offboarding including account setup, device provisioning, and access control.
Decimal is a franchise network of operator-owned accounting firms providing technology and infrastructure for independent accountants. They foster a flexible, inclusive remote culture with a passionate team.
Deliver remote IT support to clients, resolving technical issues via phone and remote tools.
Perform proactive maintenance tasks such as patch management, disk space cleanup, and vulnerability remediation.
Handle a mix of reactive support and proactive work to ensure system stability and security.
We are a dynamic and growing managed IT service provider that delivers proactive and reactive IT support to clients. Our team-oriented culture emphasizes reliability, customer service, and continuous improvement.
Own tier 1-2 support across hardware, software, SaaS apps, and remote connectivity with a customer-service-first mindset.
Execute employee lifecycle workflows (onboarding, offboarding, role changes) and improve through automation and process refinement.
Administer identity and access management, maintain device fleet health via MDM, and support SOC 2, ISO, and HIPAA compliance.
We help teams send automated communications using real-time behavioral data. Over 9,000 companies use our platform, and we operate as a fully remote, globally distributed team.
Lead a globally distributed IT team managing SaaS environments, macOS endpoints, and security compliance.
Oversee core tools like Okta, Google Workspace, and Slack while driving strategic improvements autonomously.
Embed a security-first mindset and champion exceptional customer service for internal employees.
Lyra Health is the leading provider of mental health solutions for employers, supporting over 20 million people globally. The company has delivered 13 million sessions of care and employs a distributed team across multiple countries with a focus on technology and operational excellence.
Lead IT operations including system maintenance, upgrades, and new builds for business infrastructure.
Supervise and mentor direct reports while defining team metrics and managing vendor relationships.
Oversee office technology improvements and cybersecurity compliance across global teams.
Forward Financing is a financial technology company based in Boston, Massachusetts that unlocks capital for small businesses across America. Recognized as a Best Place to Work, the company has team members throughout the US, Dominican Republic, and Canada and is investing in employees, technology, and customer experience.
Provide escalated technical support for laptops, SaaS apps, and identity issues across the environment.
Handle IT onboarding and offboarding, device provisioning, and access management.
Drive automation and scripting projects to improve efficiency and consistency.
Blackpoint Cyber is a cybersecurity threat hunting, detection, and remediation company founded by former NSA cyber operations experts. The company is in hyper-growth mode with around 230 employees and a remote-first, small-team culture.
Be the go-to person for IT helpdesk requests, diagnosing and providing support to staff.
Manage onboarding/offboarding, deploy laptops and software, and maintain IT asset inventory.
Oversee MDM systems, secure endpoints, and provide training on IT-related topics.
Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, and more. We are a dynamic team of over 380 globally distributed members who thrive working remotely and are committed to opening financial services to everyone.
Deliver outstanding Tier 1 and Tier 2 technical support through the IT service desk, troubleshooting hardware, software, and SaaS application issues.
Manage user lifecycle and access, including onboarding, offboarding, identity management, and endpoint support.
Administer and support a broad portfolio of cloud-based applications, creating documentation and identifying process improvements.
Form Health is a virtual obesity medicine clinic delivering physician-led, evidence-based care for obesity and related conditions. Founded in 2019, it is a venture-backed, mission-driven company partnering with employers and health plans to expand access nationwide, committed to a culture where every employee is valued.
Administer Microsoft Intune, Jamf Pro, and Microsoft 365 services.
Troubleshoot Windows, macOS, and access issues with automation.
Perform root-cause analysis and maintain technical documentation.
Our client is a leader in cloud-based Software-as-a-Service (SaaS) solutions for managing real estate and facilities lifecycles. They serve hundreds of customers across over 140 countries, focusing on end-to-end lifecycle management.
Lead the design and improvement of IT operations strategies for a secure, scalable, and high-performing technology environment.
Manage enterprise SaaS platforms, identity management, and endpoint management systems to optimize performance and security.
Mentor junior engineers and partner with cross-functional teams to align IT solutions with business objectives.
The company specializes in building and maintaining secure, scalable technology environments for globally distributed teams. It operates as a remote-first organization with a global team and emphasizes autonomy, work-life balance, and continuous improvement.