Serve as a technical partner for customers, managing Apple device environments and MDM solutions. - Troubleshoot complex issues involving APIs, scripting, and integrations. - Collaborate with internal teams to improve customer satisfaction and product evolution.
Provide hands-on technical support for enterprise IT environments, focusing on cloud-based systems and endpoint management.
Troubleshoot and resolve issues with Microsoft Intune, Jamf Pro, Microsoft Entra ID, and Microsoft 365 services.
Develop PowerShell scripts and automation solutions to improve operational efficiency and reduce repetitive tasks.
The partner company provides enterprise IT support and manages modern cloud-first technology environments. The team values collaboration, automation, and security best practices in a remote setting.
Provide first- and second-level remote IT support to resolve connectivity, device, and application issues.
Manage company devices through MDM with encryption, remote wipe, and security policy enforcement.
Run IT onboarding and offboarding including account setup, device provisioning, and access control.
Decimal is a franchise network of operator-owned accounting firms providing technology and infrastructure for independent accountants. They foster a flexible, inclusive remote culture with a passionate team.
Provide advanced Tier 2 technical support for escalated issues, including macOS, networking, Google Workspace, and Microsoft 365.
Manage user onboarding, device setup, MDM tools like Jamf or Intune, and coordinate laptop logistics.
Act as the main client-facing point of contact, communicating solutions clearly and owning the full ticket lifecycle.
Solvo Global is a company that provides tech solutions in modern, fast-paced environments. They are a growing organization with a focus on remote work and startup culture, emphasizing high-quality client experience.
Administer Microsoft Intune, Jamf Pro, and Microsoft 365 services.
Troubleshoot Windows, macOS, and access issues with automation.
Perform root-cause analysis and maintain technical documentation.
Our client is a leader in cloud-based Software-as-a-Service (SaaS) solutions for managing real estate and facilities lifecycles. They serve hundreds of customers across over 140 countries, focusing on end-to-end lifecycle management.
Provide L1 and L2 technical support across Windows and macOS for the EMEA region as part of a follow-the-sun global model.
Manage corporate endpoints, identity platforms, and cloud infrastructure using tools like Intune, Jamf, Okta, AWS, and Azure.
Build automation scripts, oversee device lifecycle, and collaborate with security teams on compliance and vulnerability management.
Zone is the ERP-native AI platform for financial operations for Oracle NetSuite, serving over 4,500 customers globally. It is a remote-first, globally distributed company focused on automation and real-time financial intelligence.
Own tier 1-2 support across hardware, software, SaaS apps, and remote connectivity with a customer-service-first mindset.
Execute employee lifecycle workflows (onboarding, offboarding, role changes) and improve through automation and process refinement.
Administer identity and access management, maintain device fleet health via MDM, and support SOC 2, ISO, and HIPAA compliance.
We help teams send automated communications using real-time behavioral data. Over 9,000 companies use our platform, and we operate as a fully remote, globally distributed team.
Provide technical support and troubleshooting for AppXite customers, investigating and resolving platform-related issues.
Work with Microsoft Cloud technologies, documenting technical work and collaborating with internal teams to ensure high service quality.
Empower customers to self-solve and gain more value from Microsoft products, maintaining a proactive approach to satisfaction.
AppXite is a product software development company based in Riga, Latvia, providing an Ecosystem Marketplace & Subscription Billing Platform for distributors, sellers, and vendors. With years of experience in SaaS and partnerships with global vendors like Microsoft and IBM, the company fosters a collaborative, multicultural remote team focused on technical excellence and mutual support.
Architect, secure, and optimize a globally distributed, remote-first endpoint ecosystem across Windows, macOS, iOS, and Android using tools like Intune and Jamf.
Drive zero-touch provisioning, automated software distribution, and enforcement of endpoint security baselines in partnership with SecOps.
Serve as an escalation point for complex issues, analyze root causes, and create documentation for compliance and SOPs.
Reltio provides a cloud-native Context Intelligence Platform that harmonizes data for enterprise AI. With over 200 clients and a distributed workforce, we foster a collaborative culture guided by values like Customer First and Better Together, having earned industry recognition for our technology and people.
Provide escalated technical support for laptops, SaaS apps, and identity issues across the environment.
Handle IT onboarding and offboarding, device provisioning, and access management.
Drive automation and scripting projects to improve efficiency and consistency.
Blackpoint Cyber is a cybersecurity threat hunting, detection, and remediation company founded by former NSA cyber operations experts. The company is in hyper-growth mode with around 230 employees and a remote-first, small-team culture.
Manage the complete corporate hardware lifecycle, including procurement, configuration, inventory, and shipping.
Support employee onboarding and offboarding by managing accounts, permissions, and equipment allocation.
Provide day-to-day helpdesk support, troubleshoot technical issues, and manage business application subscriptions and security initiatives.
The partner company is a fast-growing international technology organization with a diverse technology ecosystem. It has a fully remote team and emphasizes mentorship and professional growth.
Manage the full corporate hardware lifecycle, including procurement, device setup, inventory, and shipping.
Handle technical onboarding and offboarding, helpdesk support, and tool access management for 100+ services.
Support security basics, document work, and continuously improve IT processes and knowledge base.
Belkins Group is a vibrant ecosystem of services and products in the SalesTech and MarTech industries, evolving from an appointment-setting agency into a group with ambitious startups and innovative products. The company is an international remote team that values growth, curiosity, and commitment to excellence.
Deliver remote IT support to clients, resolving technical issues via phone and remote tools.
Perform proactive maintenance tasks such as patch management, disk space cleanup, and vulnerability remediation.
Handle a mix of reactive support and proactive work to ensure system stability and security.
We are a dynamic and growing managed IT service provider that delivers proactive and reactive IT support to clients. Our team-oriented culture emphasizes reliability, customer service, and continuous improvement.
Lead a globally distributed IT team managing SaaS environments, macOS endpoints, and security compliance.
Oversee core tools like Okta, Google Workspace, and Slack while driving strategic improvements autonomously.
Embed a security-first mindset and champion exceptional customer service for internal employees.
Lyra Health is the leading provider of mental health solutions for employers, supporting over 20 million people globally. The company has delivered 13 million sessions of care and employs a distributed team across multiple countries with a focus on technology and operational excellence.
Lead IT operations for a globally distributed team of ~280, managing endpoint systems, software procurement, and identity access across multiple continents.
Design and implement zero-touch provisioning, fleet automation, and proactive monitoring to shift IT from reactive support to automated operations.
Manage software budgets, vendor negotiations, and license optimization while building self-service workflows and employee onboarding/offboarding automation.
KoBold builds AI models for mineral exploration, deploying them alongside novel sensors to guide decisions on owned-and-operated programs. The company has become the largest independent mineral exploration firm and exploration technology developer, with a portfolio of over 60 projects and investors including major institutional asset managers and technology venture capitalists.
Diagnose, investigate, and resolve technical incidents as the primary point of escalation for Tier 2/3 support and procurement.
Architect systems, user flows, and automation solutions using Python or Go to support a rapidly growing internal user base.
Document support tasks and create repeatable processes to ensure team alignment and knowledge transfer.
Human Interest is a high-growth fintech company on a mission to make retirement benefits affordable and accessible for small and medium-sized businesses. Backed by investors like BlackRock and SoftBank, the company values autonomy, accountability, and inclusive collaboration in a highly collaborative startup environment.
Engage with customers to support adoption and use of automation solutions.
Troubleshoot technical issues and ensure customer satisfaction.
Represent the company at events and influence product roadmap.
The company provides advanced AI-driven security automation solutions. It fosters a collaborative, high-performance, and inclusive remote team environment.
Drive customer adoption and expansion of the Tines platform across technical teams.
Partner with Sales, Support, and Product to ensure customer success and renewals.
Identify automation opportunities and foster champions within customer organizations.
Tines is an intelligent workflow platform that applies AI and automation to drive real business results. Founded in 2018 with co-headquarters in Dublin and Boston, the company serves customers from startups to public companies and values Simplicity, Speed, and Soundness.
Own the end-to-end post-sales lifecycle for a portfolio of Enterprise or Commercial customers as the primary trusted advisor.
Drive customer onboarding, adoption, and health while proactively identifying risks and expansion opportunities.
Partner with internal teams and customers to optimize platform usage, resolve escalations, and influence product roadmap.
JumpCloud is the AI-powered unified IT management platform that secures the modern workforce by consolidating identity, device, and access management. The company has teams in over 15 countries and fosters a remote-first, fast-paced culture focused on innovation and human connection.
Configure DHS OCIO Enterprise Mobility Management solutions (VMware Workspace ONE, Intune, JAMF) and deploy mobile archive apps.
Develop test plans, support documentation, and on-boarding/off-boarding processes for mobile archiving.
Resolve escalated issues, perform analysis, and implement corrective solutions while coordinating with vendors and teams.
Peraton is a next-generation national security company that drives missions of consequence across land, sea, space, air, and cyberspace. As the world's leading mission capability integrator and transformative enterprise IT provider, the company supports every branch of the U.S. armed forces and essential government agencies.
Guide customers through implementation and API integrations as the primary technical advisor.
Troubleshoot complex API and integration issues, collaborating with Engineering.
Partner with Customer Success, Sales, and Product to optimize platform adoption and satisfaction.
We provide the world's easiest background check, simplifying trust for jobs, homes, and opportunities. We have raised over $127M and have been recognized by Deloitte Fast 50 for three years, with a culture of curiosity, collaboration, and high performance.