Resolve Tier 1 and Tier 2 support requests efficiently, maintaining employee productivity through timely, customer-focused technical support.
Execute onboarding, offboarding, and access management in Okta, and administer the Mac fleet in Kandji.
Maintain IT asset inventory and lifecycle, and adhere to security and compliance processes for SOC 2, ISO 27001, and HIPAA.
Forma provides a global lifestyle benefits platform that enables companies to offer competitive benefits packages with more employee choice and flexibility. Forma serves hundreds of renowned companies and nearly 1 million employees worldwide, and has been recognized as a Great Place to Work.
Design, build, and own automation across core IT systems to reduce manual work and improve reliability.
Develop API-driven integrations and event-based workflows across platforms including Okta, Google Workspace, and Slack.
Build and scale identity lifecycle automation covering joiner, mover, and leaver workflows with a focus on security.
Cadence is a clinical AI company delivering continuous, proactive care for older adults with chronic conditions. As a full clinical care delivery organization, we operate with a team of clinicians alongside health system partners, and we are now applying AI agents across workflows to scale care.
Lead a globally distributed IT team managing SaaS environments, macOS endpoints, and security compliance.
Oversee core tools like Okta, Google Workspace, and Slack while driving strategic improvements autonomously.
Embed a security-first mindset and champion exceptional customer service for internal employees.
Lyra Health is the leading provider of mental health solutions for employers, supporting over 20 million people globally. The company has delivered 13 million sessions of care and employs a distributed team across multiple countries with a focus on technology and operational excellence.
Serve as the first point of contact for IT support, triaging tickets and resolving Tier 1/2 issues across macOS and Windows endpoints and SaaS tools.
Lead IT knowledge management by building structured documentation for human readers and AI assistants in Confluence and the helpdesk.
Grow into Tier 2 systems administration of Okta, Google Workspace, Slack, Atlassian, and other SaaS platforms.
Updater is a leading technology platform helping major brands acquire and retain customers at scale, transforming fragmented purchasing workflows into seamless automated experiences. The company has raised over $450 million from investors like SoftBank Capital and Vista Credit Partners, and fosters a culture of innovation and growth.
Design, implement, and maintain secure macOS workstation images and enterprise device management configurations for a federal agency client.
Deploy and manage Apple Business Manager and JAMF Pro for macOS device enrollment, configuration profiles, and compliance enforcement.
Produce and maintain engineering documentation, runbooks, and change records for all macOS endpoint configurations.
DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. Recognized as a Top Workplace, DMI supports public sector agencies and commercial enterprises globally with a focus on end-to-end managed IT services.
Serve as the primary IT service desk contact, managing support requests from global employees.
Administer user lifecycle management, deploy workstations, and troubleshoot remote access solutions.
Leverage AI tools to analyze applications and build automations to streamline IT workflows.
Strike is a Bitcoin company that enables users to buy and sell bitcoin, pay bills, and borrow against their holdings. It operates in over 100 countries and is building a better financial system powered by Bitcoin, with a focus on a fast-paced startup culture.
Work closely with customers to operationalize and maintain the Tanium Platform, solving complex technical issues.
Identify opportunities for customers to gain greater value from the platform and direct tier 3 support cases.
Contribute to daily health-checks, document best practices, and provide technical direction to customer IT staff.
Tanium is the Autonomous IT company, driven by AI and real-time endpoint intelligence to empower IT and security teams. They are a global organization recognized on the Forbes Cloud 100 list for ten consecutive years, emphasizing collaboration, respect, and diversity.
Provide specialized expertise in macOS workstation imaging, secure baseline configuration, device enrollment, patching, logging, and lifecycle management.
Build and maintain secure macOS workstation images for on-site and remote/virtual desktop infrastructure (VDI) access.
Support automated provisioning and lifecycle management for Apple devices using JAMF Pro and related tooling.
Spry Methods is a technology and cybersecurity solutions provider supporting government and commercial clients. The company culture emphasizes growth initiatives and proposal support with a remote-first approach.
Manage L1 escalations, access provisioning, and complex technical requests within set SLAs.
Take full ownership of identity and access governance, onboarding/offboarding, and incident response.
Drive automation of manual processes using scripts, APIs, and integration tools like Zapier or n8n.
Fundraise Up is a global fundraising platform that helps nonprofits increase donations through a fast, accessible checkout experience. The company has 160+ product team members distributed across Europe and is recognized for its 4.9/5 product rating and work with leading global NGOs.
Administer Okta, Iru MDM, and Slack to manage identity, endpoints, and SaaS operations day-to-day.
Automate joiner-mover-leaver workflows and endpoint compliance to close security gaps proactively.
Document processes, write runbooks, and collaborate with security engineering for SOC 2 and ISO 27001 audits.
Supabase is an open source Firebase alternative that provides developers with a Postgres database, authentication, APIs, edge functions, and real-time subscriptions. We are a globally distributed team of 280+ members across 55+ countries, born-remote and open-source-first.
Lead architecture and design of multi-tenant BeyondTrust PAM services for MSP customers.
Implement and maintain BeyondTrust Password Safe and Privilege Management for endpoints and servers.
Integrate PAM with identity platforms, SIEM, and ITSM tools while mentoring team members.
AHEAD builds platforms for digital business, weaving together cloud infrastructure, automation, analytics, and software delivery to help enterprises achieve digital transformation. The company prioritizes a culture of belonging where diverse perspectives are valued, and is an equal opportunity employer committed to inclusion and innovation.
Provide Tier 1 & 2 support for macOS and Windows laptops, including hardware and software troubleshooting.
Use Jamf Pro and Workspace One to manage, configure, and secure devices; assist with Google Workspace tools.
Collaborate with U.S.-based IT and Security teams; participate in onboarding, offboarding, and documentation tasks.
GoGuardian provides award-winning K-12 learning solutions to promote effective teaching and student safety. The company is a mission-driven remote team with diverse employees focused on outcomes and continuous improvement.
Lead the design, implementation, and optimization of complex IT infrastructure and cybersecurity solutions across diverse client environments.
Provide technical leadership, mentor team members, and act as a senior escalation point for Service Desk and support teams.
Drive automation and continuous improvement initiatives to enhance operational efficiency and service quality.
The company is an award-winning Australian IT services provider delivering end-to-end technology solutions, managed services, cybersecurity, and ongoing IT support to businesses across various industries. It is recognized for its customer-first approach, technical expertise, and a culture of continuous improvement and technical excellence.
Provide Tier 1 IT support by troubleshooting hardware, software, SaaS applications, account access issues, and collaboration tools.
Manage end-to-end onboarding and offboarding processes, including account provisioning, access control, and device setup.
Oversee IT hardware lifecycle management, including inventory tracking, deployment, recovery, and asset record accuracy.
Our partner is looking for an IT Support Specialist based in the United States. You will join a fast-paced, mission-driven technology environment where reliable IT operations are essential to enabling highly distributed teams working across complex, security-sensitive environments.
Administer Okta, implement SSO, manage onboarding/offboarding, and build automation workflows.
Optimize SaaS spend by monitoring license utilization and identifying rightsizing opportunities.
Provide IT support, manage user accounts, and enhance Mac experience for a remote team.
Zapier builds automation tools to make work more efficient and productive, helping millions of people build businesses. They are a remote-first company with a globally distributed team and a commitment to diversity and inclusion.
Manage corporate IT systems and provide tier 1 & 2 troubleshooting for hardware and software in a remote environment.
Use Jira ticketing system to support staff and ensure security of data including MFA and SSO.
Support audio/video issues using Zoom and maintain inventory stock.
N-Power Medicine aims to reinvent clinical trials by integrating them with clinical practice to bring therapies to patients faster. It is a well-funded, rapidly growing company with a multi-disciplinary team that values generosity, curiosity, and humility.
Design and implement identity lifecycle management across Active Directory and Microsoft Entra ID.
Manage hybrid identity operations including Entra Connect, Conditional Access, and Privileged Identity Management.
Automate IAM workflows using One Identity Manager, ServiceNow, and PowerShell scripting.
Milbank is an international law firm with offices in New York, Los Angeles, Washington DC, and other global cities. The firm is an equal opportunity employer committed to non-discrimination and a diverse workforce.
Design, build, and improve automated evidence collection and SOAR playbooks to increase incident investigation speed and consistency.
Integrate SIEM, EDR, IAM, and other platforms to enable unified response actions and stronger analyst context.
Develop scripts and tooling supporting triage, containment, forensic collection, and operational response workflows.
NBCUniversal is a leading media and entertainment company that creates and distributes world-class content across film, television, and streaming, and operates global theme parks. A subsidiary of Comcast Corporation, it champions an inclusive culture and strives to attract and develop a talented workforce.
Administer core IT systems including MDM, Google Workspace, and identity management with a focus on NIST and CMMC compliance.
Lead IT projects from scoping through execution, such as SaaS tool rollouts and endpoint compliance initiatives.
Provide Tier 2 and Tier 3 helpdesk support and manage endpoint lifecycle and user access workflows.
Defense Unicorns delivers secure software solutions for federal customers by streamlining software delivery. Their team consists of innovators, software engineers, and veterans with decades of experience in the federal market.