IT Support Engineer L2
Remote regions
SpainBenefits
5w PTO
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Role:
- Intake, triage, and resolve L1 escalations, access provisioning, and technical requests.
- Own onboarding/offboarding, incident response for phishing and account compromise.
- Drive automation of repetitive work using scripts, APIs, and integration platforms.
Requirements:
- 5 years in IT support with at least 3–5 at L2/Sysadmin level.
- Strong macOS, Google Workspace admin, and incident handling skills.
- Experience with identity and access work, documentation, and automation.
Benefits:
- Private medical insurance for employee and family.
- 23 paid vacation days, 11 public holidays, and 5 company-paid sick days.
- Home office setup assistance, gym allowance, and remote working culture.
Fundraise Up
Fundraise Up is a global fundraising platform that helps nonprofits increase donations through a fast, accessible checkout experience. The company has 160+ product team members distributed across Europe and is recognized for its 4.9/5 product rating and work with leading global NGOs.