Analyze and resolve customer technical issues, managing escalations with security and engineering teams.
Develop and maintain internal and external knowledge bases to educate customers on platform success.
Advocate for customers by collaborating with product teams to implement feature improvements.
UpGuard builds a Cyber Risk Posture Management platform that replaces manual security bottlenecks with AI-driven precision, processing over 100 billion risk signals daily. With a US$75M Series C and 99% team member approval as a Great Place to Work, they offer a fully remote, collaborative culture.
Lead security initiatives across infrastructure, applications, cloud, and enterprise deployments to ensure a strong security posture.
Conduct penetration testing, vulnerability assessments, and security reviews to proactively identify and mitigate risks.
Collaborate with engineering, DevOps, and machine learning teams to embed security best practices into products and processes.
The company develops innovative AI-driven products for highly regulated environments. They operate with a startup culture, emphasizing collaboration, autonomy, and continuous improvement.
Provide technical support for AI applications, APIs, and cloud deployments, troubleshooting complex issues and ensuring timely resolution.
Collaborate with engineering teams to escalate and resolve bugs, contribute to documentation and internal tooling.
Participate in global follow-the-sun support operations to assist customers across multiple time zones.
Tavily provides AI-powered solutions for developers and enterprise customers. They are a growing international team with a focus on innovation and customer success.
Serve as a strategic advisor to a portfolio of EMEA customers, driving adoption and value realization of the NodeZero platform.
Deliver technical onboarding and enablement, proactively identify customer needs, and collaborate with Sales and Support to drive retention and growth.
Conduct regular check-ins and quarterly business reviews, maintaining detailed records of customer health using Salesforce, Gainsight, and JIRA.
Horizon3.ai is a fast-growing remote cybersecurity company that provides the NodeZero autonomous penetration testing platform to help organizations proactively find and fix exploitable attack vectors. The company is a small startup team of former U.S. Special Operations cyber operators and engineers, committed to a culture of respect, collaboration, and ownership.
Design and implement SOAR playbooks and security automation workflows to streamline SOC operations.
Build integrations between SOAR platforms and security technologies using APIs, scripting, and custom connectors.
Administer SOAR platforms and collaborate with SOC teams to optimize incident response and automation initiatives.
Jobgether uses AI-powered matching to connect candidates with hiring companies. They operate as a platform focused on efficient recruitment, with a remote-first and inclusive culture.
Design, implement, and optimize security monitoring, incident response, and detection capabilities across modern cloud and infrastructure ecosystems.
Build and maintain SIEM and log management capabilities, ensuring centralized log collection, normalization, and retention policies.
Automate operational security processes such as alert enrichment, incident notifications, and response orchestration.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. They operate as a partner company managing applications and next steps, fostering a collaborative, transparent, and innovation-driven culture with a focus on professional growth and well-being.
Solve real-world technical challenges by offering exceptional support for cutting-edge vulnerability assessment and compliance auditing software.
Troubleshoot and analyze customer technical inquiries, recreate issues in a lab environment, and provide clear, actionable solutions.
Maintain in-depth knowledge of Tenable products and information security best-practices while contributing to knowledge base articles.
Tenable is an exposure management company that helps organizations understand and reduce cyber risk. They support 44,000 organizations globally, including 65% of the Fortune 500, and employ a global team that values belonging, respect, and excellence.
Serve as the primary contact for support requests, triaging cases by severity and resolving common issues.
Use AI tools to work cases faster while verifying output and maintaining ownership.
Document cases thoroughly and contribute to the knowledge base using KCS practices.
Dragos provides cybersecurity solutions for industrial organizations, protecting critical infrastructure like power grids and water systems. They are a remote-first company with a mission-driven culture focused on authenticity, transparency, and trust.
Triage, validate, and remediate security vulnerabilities across products, infrastructure, and internal systems.
Develop, maintain, and contribute to internal and open-source security tooling, writing production-grade code.
Improve secure development practices through code reviews, threat modeling, and security design reviews.
Tiger Data provides the fastest PostgreSQL platform for transactional, analytical, and agentic workloads. With over 2,000 customers and 3 million active databases, it is a remote-first team backed by $180 million in funding.
Own end-to-end technical support for enterprise and strategic customers in APAC, debugging and resolving advanced issues with APIs, model behavior, and infrastructure.
Serve as the primary technical contact for APAC, managing high-volume requests during business hours and advocating for regional needs with product and engineering teams.
Create and maintain technical documentation, train future hires, and automate repetitive tasks to improve support efficiency and scalability.
Mistral provides full-stack AI solutions including frontier models, developer tools, and compute for enterprises across high-stakes industries. The global team of diverse, low-ego professionals is distributed across Europe, North America, Asia, and the Middle East, fostering a collaborative and innovative culture.
Act as a strategic cybersecurity advisor, guiding clients through security strategy and technology adoption.
Design scalable security solutions across network, SASE, and operational technology domains.
Lead client discussions, workshops, and presentations with technical teams and senior leadership.
Our partner provides cybersecurity advisory services, helping organizations strengthen their security posture through innovative solutions. They foster a collaborative and inclusive culture with employee resource groups and volunteer programs.
Drive customer adoption and expansion of the Tines platform across technical teams.
Partner with Sales, Support, and Product to ensure customer success and renewals.
Identify automation opportunities and foster champions within customer organizations.
Tines is an intelligent workflow platform that applies AI and automation to drive real business results. Founded in 2018 with co-headquarters in Dublin and Boston, the company serves customers from startups to public companies and values Simplicity, Speed, and Soundness.
Serve as the primary technical advisor for SMB sales opportunities, driving revenue growth and accelerating deal velocity.
Partner with Account Executives to position 1Password's multi-product solution and lead proof-of-concept engagements.
Support fast-paced sales cycles, respond to compliance needs, and collaborate across teams to create enablement resources.
1Password builds enterprise password manager and Unified Access Management solutions to ensure digital safety. With over 180,000 business customers and recognized on the Forbes Cloud 100 for four years, the company fosters a curious, driven, and human-centric culture.
Lead the security research function by defining methodologies and best practices for identifying cloud and application security threats.
Conduct advanced vulnerability research and collaborate with engineering teams to translate findings into product features.
Publish high-quality technical content and establish thought leadership in the cybersecurity community.
The company is a cybersecurity vendor that develops AI-powered security solutions. It is a fast-growing, remote-first organization with a collaborative culture emphasizing technical excellence and continuous learning.
Owns product, cloud, engineering, vendor, AI-tooling, and compliance security functions.
Builds practical guardrails for AI tools, agents, MCPs, data leakage, and automation.
Understands OWASP, IAM, secrets, cloud security, vulnerability management, CI/CD, incident response, and frameworks like SOC 2, ISO 27001, GDPR, or HIPAA.
PlayPower Labs is a company focused on building practical security functions without slowing down teams. The organization values security sharpness, usefulness, and a product-minded approach, with a culture that balances protection and agility.
Support the day-to-day security posture of systems across cloud and on-prem environments, including vulnerability management and remediation tracking.
Partner with infrastructure, platform, and engineering teams on secure configuration, access control, logging, and incident readiness.
Support compliance activities related to GovRAMP, FedRAMP, PCI DSS, and internal reviews using AWS security tooling.
Grant Street Group is a growing company that provides SaaS products for electronic payments, auctions, and tax collection. The company fosters a culture of teamwork, professional excellence, and individual responsibility in a technology-rich remote environment.
Act as the primary technical point of contact for external partners and internal teams, managing support requests through ticketing systems.
Investigate, diagnose, and resolve technical issues related to software behavior, platform integrations, and configurations.
Collaborate with engineering, QA, and product teams to resolve complex challenges and improve platform performance.
Our partner is a technology company that provides digital experiences for partners and end users. They have a collaborative support team focused on continuous learning and improvement.
Lead all pre-sales technical activities for enterprise accounts across Europe, acting as the primary technical advisor and driving revenue growth.
Design and deliver custom demos, proof-of-concepts, and solution architectures using AI-driven tooling and rapid prototyping.
Bridge customer feedback to internal product teams, influencing roadmap direction through structured insights and executive-level presentations.
Jobgether uses AI-powered matching to connect candidates with job opportunities. The company is a growing platform focused on efficient hiring, with a high-performance culture emphasizing autonomy and ownership.
Serve as an escalation point for complex Azure and hybrid cloud incidents.
Monitor and resolve issues across Azure, VMware, and networking environments.
Mentor junior technicians and contribute to knowledge-sharing initiatives.
Our partner provides cloud managed services specializing in Microsoft Azure and hybrid infrastructure. They operate in a fast-paced, client-facing environment with a focus on technical support and continuous improvement.
Design and implement security solutions across AWS, Azure, Google Cloud Platform, and Oracle Cloud Infrastructure.
Manage cloud security automation, IAM, compliance frameworks, and vulnerability remediation.
Collaborate with DevOps and engineering teams to integrate security into CI/CD pipelines.
This partner company manages applications and next steps for hiring clients. It is a mission-driven technology organization offering collaborative opportunities with AI-powered learning tools and internal development resources.