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Responsibilities:
- Lead a first-class onboarding experience and ensure customer needs are met.
- Translate technical needs to internal teams and provide feedback to Product.
- Coordinate business reviews and identify expansion opportunities.
Qualifications:
- 3+ years in technical account management or customer success at a tech company.
- Experience with SaaS for cybersecurity or IT teams.
- Knowledge of APIs and ability to uncover customer problems.
Working at Tines:
- Remote position based in PST or MST.
- Target annual earnings of $125K OTE.
- Equal opportunity employer committed to diversity.
Tines
Tines is an intelligent workflow platform that applies AI and automation to drive real business results. Founded in 2018 with co-headquarters in Dublin and Boston, the company serves customers from startups to public companies and values Simplicity, Speed, and Soundness.