Technical Support Engineer

About the role:

• Serve as the primary technical point of contact for external partners and internal teams.
• Manage support requests through ticketing systems and communication channels.
• Investigate, diagnose, and resolve technical issues related to software behavior and platform integrations.

Requirements:

• Bachelor's degree in Computer Science, IT, or equivalent professional experience.
• Proven experience as a Technical Support Engineer or similar role.
• Strong analytical skills and understanding of networking fundamentals and web-based applications.

Benefits:

• Fully remote working environment.
• Opportunity to work in a dynamic technology environment with international partners.
• Supportive culture focused on continuous learning and professional development.