Customer Success Manager

Horizon3.ai

Remote regions

Europe

Salary range

$108,000–$151,200/yr

Benefits

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Responsibilities:

  • Manage a portfolio of EMEA customers as their primary post-sales technical advisor, developing deep understanding of the NodeZero platform.
  • Cultivate champions with security leaders and guide them through adoption, expansion, and advocacy.
  • Deliver technical onboarding and enablement, ensuring customers realize maximum value from advanced features.

What We’re Looking For:

  • 5+ years in Customer Success, Technical Account Management, or Client Services within a SaaS cybersecurity environment.
  • In-depth knowledge of cybersecurity practices; relevant certifications like CompTIA Security+ or CISSP highly preferred.
  • Experience managing a book of business with revenue targets and comfort with tools like Salesforce, Gainsight, and JIRA.

Perks:

  • Inclusive team culture that values diversity and promotes an environment where everyone can thrive.
  • 100% remote work with flexible vacation policy and generous parental leave.
  • Competitive compensation including salary, equity, and health, vision, and dental insurance for you and your family.

Horizon3.ai

Horizon3.ai is a fast-growing remote cybersecurity company that provides the NodeZero autonomous penetration testing platform to help organizations proactively find and fix exploitable attack vectors. The company is a small startup team of former U.S. Special Operations cyber operators and engineers, committed to a culture of respect, collaboration, and ownership.

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