Helpdesk System Administrator

Responsibilities:

• Manage the complete corporate hardware lifecycle, including procurement, device configuration, inventory management, and international equipment shipping.
• Support employee onboarding and offboarding by managing accounts, permissions, access rights, and equipment allocation.
• Perform access reviews and support basic security initiatives such as access control improvements and phishing prevention.

Requirements:

• Hands-on experience in IT support, helpdesk, or system administration with strong familiarity in macOS.
• Understanding of networking fundamentals and ability to diagnose technical issues systematically.
• English proficiency at B1-B2 level with strong customer-oriented mindset.

Benefits:

• Fully remote work environment with flexible working hours and competitive salary in USD.
• 20 paid vacation days, parental leave, fully covered sick days, and alignment with U.S. holidays.
• Dedicated mentorship, professional development opportunities, and wellbeing initiatives including mental health resources.