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Responsibilities:
- Serve as a key point of contact for IT support requests and troubleshoot hardware, software, account, and connectivity issues.
- Manage device lifecycle including provisioning, configuration, and enrollment using MDM platforms.
- Support identity and access management, including onboarding/offboarding and access reviews.
Qualifications:
- 2–5 years of hands-on IT support experience with remote troubleshooting.
- Familiarity with MDM platforms like JAMF, Kandji, or Intune and identity platforms like Okta or Google Workspace.
- Understanding of networking fundamentals and endpoint security practices.
Why Quince:
- Join a mission-driven team reshaping retail with a unique manufacturer-to-consumer model.
- Work in a fast-paced, globally distributed environment with opportunities to drive impact.
Quince
Quince is a direct-to-consumer brand that partners with manufacturers to offer high-quality essentials at low prices. They have tens of millions of customers and a fast-paced, builder-focused culture.