Troubleshoot, install, and maintain end-user hardware and IT infrastructure across sites.
Respond to incidents via ticketing system and monitor alerts from system monitoring platform.
Participate in on-call rotations and travel up to 40% to support manufacturing and retail locations.
Green Thumb is a cannabis company with manufacturing and retail operations across the US. We are a focused team that values learning, growth, and a hands-on approach to IT support.
Act as a customer advocate, triaging and resolving hardware, software, and administrative issues for internal end users.
Deliver white-glove support via phone, chat, and ticketing systems, and escalate complex issues to senior analysts.
Troubleshoot proprietary and third-party applications, as well as retail technology including desktops, tablets, and payment terminals.
Cellular Sales is a leading authorized wireless retailer, offering mobile devices and service plans through a large network of retail locations. The company provides technology support and services to its employees across the U.S., maintaining a customer-focused culture and a remote-friendly IT operations environment.
Document systems, support new locations, and provide end-user guidance on security and tools.
Whip provides technology support services for automotive and collision repair operations. It engages independent contractors for IT services and operates in a fast-paced, growing environment.
Manages and maintains IT infrastructure to ensure high availability, security, and performance.
Diagnoses complex hardware, software, and network issues and implements resolution.
Leads system upgrades, patches, and disaster recovery planning to protect data integrity.
US Anesthesia Partners is a large provider of anesthesia services across the United States. They focus on clinical excellence and operational efficiency, with a culture that prioritizes collaboration and patient care.
Provide comprehensive support for POS software and hardware issues at retail locations.
Repair and maintain equipment including terminals, scanners, printers, and computers.
Perform remote troubleshooting and assist with setup of new hardware and software.
CGS Nexus provides technical support and maintenance services for retail POS systems and equipment. The company offers remote roles and is currently seeking a temporary night shift representative with strong technical skills.
Handle IT support requests from internal end users, ensuring timely resolution.
Create accounts and configure hardware as part of the on-boarding process.
Manage and monitor internal IT assets to ensure accurate inventory records.
JumpCloud is the AI-powered unified IT management platform designed to secure the modern workforce. With teams in over 15 countries, we are a remote-first company that values human connection and out-of-the-box thinking.
Own day-to-day IT operations, endpoint security, and support across Cordance HQ and its business units.
Administer identity, access, endpoint, and cloud environments including Microsoft 365, Google Workspace, AWS, and security tooling.
Manage MSPs, drive business unit integrations onto HQ-managed platforms, and support SOC 2 compliance evidence.
Cordance accelerates the growth of B2B SaaS companies through acquisition and long-term tactical and financial guidance. It is an experienced team of operators with a passion for software, partnering with founders to scale businesses and build lasting value.