B2Spin

As the VIP CRM Strategist, you’ll be the architect behind how we engage, retain, and delight our most important customers. This is a strategic, creative, and data-informed role—perfect for someone who loves turning insight into action and creating standout moments for VIPs. You’ll shape the full journey for our VIP audience, from reactivation to retention, across every touchpoint that matters.

As an Ops Specialist, you will be accountable for conducting account verification, detecting and preventing fraudulent activities, processing player redemptions and maintaining compliance with company policies and procedures. You will also proactively detect and prevent fraudulent accounts and suspicious transactions; review transaction reports; conduct KYC procedures; manage payments operations; and collaborate with internal teams.