Senior IT Support Engineer
Benefits
16w maternity
16w paternity
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See allAbout the Role:
- Build an IT foundation that keeps Pomelo secure, supported, and ready to grow.
- Take ownership of core systems and solve tough support challenges.
- Help shape IT at a rapidly scaling virtual medical practice.
What You'll Do:
- Create an intuitive technology environment for your team.
- Own IT support coverage and be the escalation point for hard problems.
- Design and implement security policies to keep patient data safe.
Who You Are:
- 5+ years of IT support/operations experience.
- Deep experience with Okta, Google Workspace, and Slack.
- Comfort scripting and automating repetitive work.
Pomelo Care
Pomelo Care is a virtual medical practice for women and children, from pregnancy to menopause. Our team of clinicians, technologists, and operators works to make care accessible nationwide.