Lead end-to-end technical onboarding and implementation for new clients.
Partner with clients to understand business needs and develop tailored implementation plans.
Manage implementation project plans, timelines, and cross-functional coordination.
Lumivero develops data-intelligence software that empowers users to answer their most pressing questions. Their tools help academic and corporate professionals create impactful insights from their complex data.
Owns the execution and outcomes of the project and its deliverables.
Leads discovery sessions for deliverables included in projects.
Drives adoption of contracted functionality to ensure client is maximizing their usage of and value from Origami.
Origami Risk delivers single-platform SaaS solutions that help organizations best navigate the complexities of risk, insurance, compliance, and safety management. Founded by industry veterans, Origami continues to add to its innovative product offerings for managing both insurable and uninsurable risk.
Drive end-to-end activation projects for new strategic clients.
Define and standardize implementation methodologies and best practices.
Develop and execute comprehensive implementation plans aligned with client objectives.
Commure's mission is to simplify healthcare and aims to revolutionize care delivery. They power over 500,000 clinicians and is backed by investors including General Catalyst and Sequoia.
Become an expert in RainFocus platform and train client admins on the RainFocus tools.
Work with clients to identify business requirements and facilitate system configuration.
Document requirements, solution designs and testing plans and provide regular updates.
RainFocus delivers in-person, virtual, and hybrid events for Fortune 500 companies. Their industry-disrupting software platform provides business intelligence to elevate the attendee experience, streamline event operations, and accelerate marketing results.
Participate as a technical team member in the implementation of the Quickcharge cashless payment and point of sale solution.
Have significant responsibilities associated with initial installation, configuration, training and client support.
Deliver on-site or remote installation and go-live support for clients.
Transact and CBORD have merged to drive innovation and operational excellence across education, healthcare, and corporate markets. As industry leaders in integrated technology solutions, we are dedicated to improving the student experience.
Own end-to-end customer onboarding with a hands-on implementation mindset.
Lead customer implementations that may span weeks or months, depending on complexity.
Act as a trusted consultant, challenging assumptions and reframing requests when needed.
Infiterra simplifies subscription service delivery through its B2B SaaS platform, helping IT Distributors and Managed Service Providers (MSPs) automate and grow their subscription business. With 100+ customers in 75 countries, they are recongnized for innovation and global impact - they foster a collaborative and growth-oriented culture.
The primary technical resource responsible for the successful installation of a customer solution.
Review orders for technical accuracy and assist the Project Manager in verifying the customer site readiness.
Troubleshoot and resolve technical issues as they occur and maintain ownership of escalated issues.
NICE Ltd. software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. NICE is known as an innovation powerhouse that excels in AI, cloud and digital, with over 8,500 employees across 30+ countries.
Provide implementation services related to the installation, configuration, testing, training and support of our ERP software.
Meet with new and existing clients to analyze their business processes and consult on optimization of our software and their business needs.
Become an expert of our ERP software and contribute to knowledge base updates and methodology improvements.
Datacor is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. They are on a mission to better equip the industry with software solutions and move it forward by building thoughtful, intuitive products that solve our customers’ most difficult problems.
Lead the end-to-end implementation for new customers, acting as the primary technical guide.
Configure product settings, permissions, and workflows, ensuring smooth transitions.
Train customers on product functionality and best practices to achieve desired outcomes.
Northbeam is building a marketing intelligence platform, providing eCommerce brands a unified view of their business data. They are experiencing rapid growth with a team of driven, collaborative, and talented individuals who value personal growth and excellence.
Manage CRM and ERP software implementation projects for clients with 5-500 users.
Participate in functional and technical working groups and progress meetings.
Identify business needs, document requirements, and ensure a smooth delivery through our Best Practices Playbooks while supporting clients through the implementation process.
Momentus provides industry-leading event and venue management software to customers in over 50 countries around the world, serving thousands of customers that power millions of events. Our comprehensive platform offers event professionals leading-edge SaaS technology that provides a 360 view of their business, allowing them to cut costs, save time, and increase revenue.
Manage project tasks, ensuring compliance with scope and timelines.
Create custom configurations and reports using SQL for client systems.
Analyze system performance and troubleshoot software interfaces.
CareDx, Inc. is a precision medicine solutions company focused on healthcare solutions for transplant patients. CareDx offers products, testing services, and digital healthcare solutions, and is a leading provider of genomics-based information for transplant patients.
Operational support tasks in the Application Support team working with Microsoft Cloud technologies.
Scope a customer issue by collecting the relevant facts and investigating the problem, involving other teams as needed.
AppXite is a product software development company based in Riga, Latvia. They provide an Ecosystem Marketplace & Subscription Billing Platform for distributors, sellers, managed service providers, and vendors to automate sales and manage partner channels.
Proactively manage and respond to support tickets.
Understand, interpret, reproduce, and diagnose customer problems.
Firstup's mission is to improve the employee experience. With over 17 million employees served daily across 40 of the Fortune 100 companies, they are experts in workforce communications and technology, aiming to make work better for every worker.
Drive end-to-end implementations of Flow, managing timelines, migrations, and configurations.
Be the customer's go-to person throughout the implementation journey, delivering a white-glove experience.
Spend significant time on-site with customers, providing hands-on training, guidance, and support.
LiveFlow is building the next-generation accounting and finance platform to enable lean finance teams to run massive enterprises. The company has raised over $21M from top-tier investors and is helping thousands of companies streamline their financial workflows.
Shape strategic direction of Microsoft cloud solutions.
Enhance operational efficiency.
Advance architectural vision.
Jobgether is a platform that uses AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Serve as the primary technical resource for the sales team.
Conduct compelling product demonstrations and technical presentations.
Understand customer business requirements and technical environments.
AppViewX builds relationships with high-caliber sales professionals to support company growth. They foster a collaborative, performance-oriented culture with clear expectations and transparent performance metrics.
Technical architecture, leadership, and design in collaboration with your development colleagues
Clean, covered, secure, and scalable API and UI code for our products developed using C#/.NET and Angular
Well-architected Azure resources managed using Terraform
Granum is the leading software company devoted to serving landscapers and arborists across North America, providing intuitive, industry-specific solutions designed to help them improve and grow their businesses while impressing their customers. As a team, they’re on a mission to reshape an age-old industry, and they’re looking for people who thrive on challenging and meaningful work.
Monitor incidents to ensure Service Level Agreement are respected.
Document and report unresolved issues to Customers and follow up on them with professionalism.
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. It's a place where people are fearlessly committed, connected, high on integrity, and low on ego.
Educate others about the ServiceNow platform by creating white papers.
Be the technical expert on the ServiceNow platform, advising customers on configurations vs. Customizations.
Lead customer design workshops focused on ServiceNow Platform and CRM and Industry Workflow Solution technology.
ServiceNow began in San Diego, California in 2004, with the goal of transforming how we work. Today, they are a global market leader, bringing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®, connecting people, systems, and processes.
Drive merchant onboarding & implementation with clear communication.
Deliver strong presentations and handle merchant frustrations.
Train merchants on DoorDash’s Online Ordering product.
DoorDash's mission is to empower local economies. They are a technology and logistics company that aims to be the go-to for all goods, growing rapidly and changing constantly to allow team members to share perspectives and solve challenges.