Technical Implementation Specialist
Benefits
Unlimited PTO
12w maternity
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Customer Onboarding & Implementation:
- Lead the end-to-end implementation for new customers.
- Configure product settings, permissions, and workflows.
- Troubleshoot setup issues.
Project Management:
- Own onboarding timelines, milestones, and deliverables.
- Manage customer expectations and keep implementations on track.
- Communicate progress, risks, and next steps.
Customer Enablement:
- Train customers on product functionality and best practices.
- Ensure customers understand how to achieve their desired outcomes.
- Document configurations and onboarding decisions.
Northbeam
Northbeam is building a marketing intelligence platform, providing eCommerce brands a unified view of their business data. They are experiencing rapid growth with a team of driven, collaborative, and talented individuals who value personal growth and excellence.