Senior Associate Implementation Manager

What You'll Do:

• Own implementation engagements.
• Deliver onboarding using established frameworks.
• Lead customer milestones with clarity.

What Success Looks Like:

• Customers launch on time with confidence.
• Customers understand Common Room's value.
• Implementations feel consistent and repeatable.

What Skills & Experience You Bring:

• Experience in SaaS Implementation or Customer Success.
• Strong facilitation and training skills.
• Clear written and verbal communication skills.

Why This Role Matters:

• Helping customers build confidence.
• Changing habits and seeing value fast.
• Building repeatable impact.