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Operations Process:
- Produce clear diagrams, documentation, and implementation plans for our operational systems / processes.
- Follow company architectural guidelines and industry best practices when developing operations frameworks / systems.
Automation:
- Ability to automation that can build and deliver software artifacts.
- Ability to write Infrastructure as Code to support our environment.
- Ability to develop monitors, alerts, and on-call solutions to ensure we are responsive to customer issues.
Collaboration and Support:
- Work closely with cross-functional teams, including support and customer success.
- Providing consistent and meaningful progress and performance updates to senior management and the Executive Leadership Team.
GovWorx
GovWorx is a mission-driven technology company dedicated to supporting public safety agencies through responsible AI solutions. Their platforms enhance training, quality assurance, and performance evaluation, aiming to improve staffing, morale, and efficiency across public safety sectors.