Delegate, support and provide guidance to colleagues.
Pull data to deliver facts-based presentations to clients.
Facilitate resolution of escalated member/Client issues requests.
Navitus is an alternative to traditional pharmacy benefit manager (PBM) models and committed to removing cost from the drug supply chain. Their team members work in an environment that celebrates diversity, fosters creativity and encourages growth.
Build and maintain trusted client relationships, acting as a primary point of contact.
Onboard new customers, providing technical support, and resolving issues.
Collaborate with Product and engineering teams to address product reliability.
Fuze Health puts patients first and addresses the most pressing needs in healthcare. They empower millions to digitally connect with care providers, essential health resources and needed treatments.
Support/back up the CSE, Senior CSC and CSC responsibilities
Create and present data for Strategic Business Plans, VALUE Summaries, and Performance Standard reports
Investigate/follow-up if Performance Guarantees are not met and present those results to their assigned clients
Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. They are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them.
Prepare for and participate in the Readiness Assessment and potential sales initiatives.
Be the primary face to the Client, involving significant travel.
Prepare for and facilitate a new client Kick-off Meeting for the purposes of requirements gathering and discovery.
Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth.
Build and maintain trusting relationships with clients through service.
Accountable for accurate and timely transition of new clients into the platform.
Provide ongoing client support to troubleshooting inquiries.
Judi Health is an enterprise health technology company providing solutions for employers and health plans. They have a comprehensive suite of solutions and are rebuilding trust in healthcare in the U.S.
Managing a digital brand focused on websites along with website tactics.
Building and sustaining relationships with key clients grounded in an understanding of their business goals.
Demonstrating ability to provide confident counsel on client inquiries while establishing fluency in the capabilities and offerings of Avalere Health.
Avalere Health's purpose is to reach every patient possible by ensuring they are identified, treated, supported, and cared for equally. They bring Advisory, Medical, and Marketing teams together to build a future where healthcare is not a barrier, fostering an inclusive culture with Employee Network Groups.
Own individual revenue targets and contribute to pod revenue goals.
Develop strategies to retain and grow client partnerships, positioning Fetch as a strategic, long-term partner.
Build consultative relationships with mid-level or executive client contacts by communicating clearly, following through on tasks, and supporting complex account strategies.
Fetch is a platform where millions of people use Fetch earning rewards for buying brands they love. With investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation.
Manage a portfolio of accounts, leading recurring calls and business reviews.
Translate sponsor goals into cross-functional delivery plans.
Collaborate with Clinical Operations to improve sponsor experience.
Jobgether is a platform that uses AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
Lead client implementations to deliver success in new and existing customers use of procurement & payment.
Manage project execution and performance to ensure that key milestones and financial objectives are achieved.
Consult customers on process improvements and opportunities after providing baseline data and process analysis.
Casechek is innovating the implant supply chain, bringing transparency to patient care costs by automating workflows for vendor-supported surgical procedures. They offer a system of record for hospitals to manage surgical cases, expose hidden expenses, and surface revenue opportunities.
Lead day-to-day communication for assigned health plan clients
Manage requests and deliverables with tight tracking
Build client reports, dashboards, and status updates
Urrly uses AI to review every application against the same clear requirements for the role. This means every candidate is evaluated on job-related factors like skills, certifications, and experience—not on personal attributes such as gender, race, age, or background.
Manage a portfolio of sponsor and client accounts, leading recurring calls, business reviews, and ad-hoc engagements.
Drive responsiveness and service levels for sponsor requests, communicating with accuracy and awareness of business risks.
Translate sponsor goals into cross-functional delivery plans.
Jobgether is a company that uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Navigate and resolve challenges within accounts to ensure customer needs are met.
Build a strategic territory plan that drives product demand and supports better patient outcomes.
Partner with teammates to address customer needs and deliver access support.
Novartis focuses on innovative science and the needs of people to improve the lives of those living with disease. They value teamwork, learning, and thriving together, aiming to create a community committed to meeting patient needs and employ a large number of people.
Work directly with clients to learn their goals and establish how bswift can meet them.
Own a book of business of clients representing approximately $5,000,000 to $8,000,000+ in annualized recurring revenue (ARR).
Lead a team of bswifters to support their clients' needs and create/keep raving fans of bswift!
Bswift has been transforming benefits administration since 1996, making it simpler, smarter, and more human. From downtown Chicago, and remotely across the country, they serve thousands of companies and millions of people nationwide, reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces.
Manage day-to-day operations and ensure timely delivery of periodic processing events
Apply operational best practices to meet specific client needs
Enhance service delivery while managing risk and improving quality
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Manage customer relationships from onboarding to renewal.
Collaborate with teams to drive customer satisfaction and growth.
Advocate for client needs and develop strategic initiatives.
Jobgether is a platform that connects job seekers with potential employers. They leverage AI to streamline the hiring process, ensuring fair and efficient candidate reviews for partner companies.
Serve as a member of the account team managing our book of Small and Medium size Businesses (SMB) through a pooled support inbox.
Develop deep product and internal process knowledge to help identify common roadblocks and propose solutions for better team efficiency.
Own day-to-day cross-functional coordination of client activities, including but not limited to reporting requests, hosting client meetings upon request, delivering on client marketing requests, and business operation deliverables
Maven is the world's largest virtual clinic for women and families, with a mission to make healthcare work for all. They offer clinical, emotional, and financial support through a digital platform, trusted by over 2,000 employers and health plans.
Maintain oversight over a specified panel of members by performing ongoing assessments.
Create comprehensive care plans addressing members' needs and conducting regular follow-ups.
Ensure achievement of targeted goals related to patient outcomes and care plan realization.
Jobgether is a company that uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Build and maintain a quality pipeline of opportunities.
Secure qualified client meetings through various methods.
Maintain a deep understanding of Amplity Med Comm core capabilities.
Amplity is a full-service partner of biopharma companies, delivering flexible and specialized medical and commercial services to maximize resources and improve impact for clients through strategic partnerships and deep therapeutic expertise. Their people-driven, tech-enabled DNA fuels everything they do.
Manage and develop a team of Account Specialists, providing coaching and performance feedback.
Oversee end-to-end renewal processes to ensure timely execution of contracts and forecasting.
Drive incremental revenue through upsell and cross-sell opportunities.
Jobgether is a platform that connects job seekers with companies. The company uses an AI-powered matching process to ensure applications are reviewed quickly and fairly.
Serve as primary point of contact for servicing assigned accounts.
Provide exceptional account support to build and maintain a positive relationship.
Analyze existing accounts, qualify and validate customer-specific needs and develop solution criteria.
The American Heart Association's mission is to be a relentless force for a world of longer, healthier lives. Building on over 100 years of trusted leadership in cardiovascular and brain health, they drive breakthroughs and implement proven solutions in science, policy, and care.