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Overview:
- Handle inbound calls from citizens needing appointment bookings.
- Assist with booking, rescheduling, and cancelling appointments.
- Comfortable in a fast-paced, high-efficiency environment.
What you'll do:
- Assist citizens in booking or rearranging appointments in a friendly way.
- Liaise with healthcare professionals to confirm appointments.
- Offer service excellence and preserve data confidentiality.
Perks:
- 28 days holiday, increasing to 30 after 1 year.
- Lifestyle Benefits programme with discounts and wellness classes.
- Employee Assistance programme and Health and Wellbeing Hub.
Teleperformance
Teleperformance is a global company that provides customer experience management. They are looking for good communicators to join their team.