You will help to ideate, pilot, test and roll-out new processes both internally and externally.
You will help make recommendations to the team to improve customer support.
You will spend the term helping us to drive operational excellence across all teams.
Super.com helps people save more, earn more, and get more out of life. It is a fast-moving workplace where employees can grow, make an impact, and unlock their full potential, with investment in learning and celebration of bold ideas.
Track, manage and reply to routine inbound communications from vendors
Initiate assigned portions of the weekly payment runs, ensuring complete and accurate processing through reconciliation
Assist with reporting on consolidated liquidity
Super.com helps people save more, earn more, and get more out of life. They move fast, think big, and always put people first by investing in learning, celebrating bold ideas, and creating pathways for career growth.
Perform analyses of data related to customer usage and buying patterns
Prepare and present presentations to relevant stakeholders
Analyze open ended customer feedback and identify key insights
Quantum Metric helps organizations put customers at the heart of everything they do by providing a platform to understand the digital customer journey. They capture insights from 40 percent of the world’s internet users and have been named to the Inc 5000 and the Deloitte 500 for the last five-consecutive years.
Monitor client volume trends and identify changes or anomalies affecting performance.
Resolve client issues, including inquiries and escalations.
Participate in scheduled client calls to support issue resolution, solution agreement, and relationship management.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. They have a team of 25,500 people across 32 countries and are listed on the London Stock Exchange (EXPN).
Complete a brief Customer Service training to learn tools, workflows, and service standards
Help create and update training materials, guides, and process documentation
Support Customer Service requests by researching issues, gathering information, and helping coordinate solutions
SupplyHouse.com is an e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004. They value their team members and cultivate a supportive community through their core values of Generosity, Respect, Innovation, Teamwork, and GRIT.
Assist the Renewals team with tracking, preparing, and processing customer renewal opportunities
Support customer communications and follow-ups to ensure a smooth renewal process
Help analyze data to identify trends, risks, and opportunities in the renewals pipeline
Commvault is the gold standard in cyber resilience. They empower customers to uncover, take action, and rapidly recover from cyberattacks, keeping data safe and businesses resilient. For over 25 years, more than 100,000 organizations have relied on Commvault.