Interface directly with clients to manage questions and feedback.
Analyze trends in client activity and inquiries to improve the product.
Identify and develop operational efficiencies to scale the business processes.
River is building the world’s most trusted financial institution to empower people to take ownership of their financial lives through bitcoin. They are a fast-growing company that has raised more than $50 million from leading investors.
Assist in developing business strategies using data.
Promote labs to adopt the Dashlabs platform.
Manage client relationships effectively.
Dashlabs.ai provides a single, end-to-end platform for automating and optimizing healthcare and medical diagnostic lab operations, including integration with any lab machine. They believe access to quality diagnostics and healthcare is a human right, offering an easy-to-use, quick-to-deploy integrated system.
Document processes to ingest contact and company data from all sources.
Recommend simplification of processes and workflows for efficient scaling.
Translate complex challenges into practical solutions, breaking large projects into phases that deliver incremental value.
QIMA helps clients make products consumers can trust by developing compliance solutions for testing, inspection and certification (TIC) that enable supply chain agility, sustainability and product innovation. They have 6,000+ dedicated Qimates worldwide and are known for their culture of relentless client care and commitment to intuitive solutions.
Write SQL queries to extract and analyze product and user data
Track and report on product performance metrics such as usage, retention, and conversion
Build and maintain dashboards and reports using analytics tools
Aspora is building a borderless financial operating system that makes money as mobile and transparent as its users. They're a team of 75+ across India, the UK, the UAE, EU and the US, working with extreme ownership, radical candour, and an obsession with customer impact.
Support the team with marketing spend requests, raising POs in alignment with approved plans and budgets.
Assist the team with various campaign analyses, including ROI.
Commvault is the gold standard in cyber resilience, empowering customers to recover from cyberattacks, keeping data safe and businesses resilient. With over 25 years of experience, more than 100,000 organizations rely on Commvault to reduce risks and improve governance.
Provide quality customer service experience to consumers and customers
Maintain effective customer service for internal and external customers through in-depth knowledge of products and programs
Communicate effectively with consumers via all channels including telephone, email, and social media
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Provide quality customer service experience to consumers and customers.
Communicate effectively with consumers via all channels including telephone, email, chat, and social media.
Analyze trends in customer reviews and social sentiment for actionable insights.
Jobgether uses an AI-powered system to ensure applications are reviewed objectively and fairly. They identify the top-fitting candidates and share the shortlist with the hiring company, with final decisions managed by the internal team.
Manage day-to-day client success KPIs within assigned client base.
Participate in client onboarding, portal training, and general education.
Monitor performance metrics, identify trends, and provide actionable insights.
Jobgether helps candidates get their applications reviewed quickly, objectively, and fairly against the role's core requirements using an AI-powered matching process. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company, where the final decision and next steps (interviews, assessments) are managed by their internal team.
Support day-to-day relationships with a defined set of client accounts, partnering with Account Management and other CE colleagues.
Educate customers to ensure adoption and optimal usage of CE’s offerings.
Maintain accurate records of contacts, meetings, usage notes, and renewal dates in CRM and internal systems.
Consumer Edge (CE) is a leading data and insights-as-a-service (IaaS) company specializing in the global consumer, B2B, and healthcare economies. They deliver real-time, transaction-based intelligence enriched by deep industry expertise, equipping corporate and investment leaders with tools for strategic decision-making.
Transforms customer feedback and behavioral data into actionable insights.
Analyzes quantitative and qualitative signals to identify themes and measure impact.
Communicates findings through clear and compelling narratives that inspire action.
They are building the foundation for a safe, productive digital future, innovating the market-leading enterprise password manager, and pioneering Extended Access Management. As one of the most loved brands in cybersecurity, they take a human-centric approach with over 180,000 businesses trusting them.
Assist in analyzing business performance data to identify opportunities for growth and strategic improvement.
Support the development of business plans, forecasts, and strategic objectives aligned with company goals.
Conduct market analysis to evaluate trends, customer needs, and competitive positioning.
Vosyn is a Language Synthesis AI firm reshaping global communication by dissolving language barriers and empowering users. They foster a culture of flexibility, continuous improvement, and solution-focused strategies, and are at the forefront of a significant IPO endeavor.
You will be an ambassador for our data-driven culture, taking data and using it to answer business questions and drive strategy & decision making
You will access, clean and organize raw data in a way that makes sense for you, your team and your stakeholders
You’ll be taking our data and using it to answer business questions, drive strategy and decision making
Super.com's mission is to help people save more, earn more, and get more out of life, both customers and their team. They invest in learning, celebrate bold ideas, and create pathways for career growth and move fast, think big, and always put people first.
Leverage industry-leading research and data to craft clear, actionable insights for clients.
Develop customized client resources, including research briefs, tailored presentations, and strategic recommendations.
Maintain & update the client database ensuring accurate tracking of client engagement & activities.
Veris Insights aims to improve the world of work through candidate insights, employer benchmarking, and actionable strategies. The company works with numerous Fortune 1000 organizations, striving to be their primary partner in solving talent challenges, and they value diversity, equity, and inclusion.
Analyze performance data to develop strategic insights for business growth.
Perform continuous analysis of internal sales data and external market trends.
Build and maintain dashboards to monitor the sales funnel and recommend tactical interventions.
Personalis is transforming cancer management through personalized testing, aiming to guide care from biopsy through the patient's life. They are based in Fremont, California, and offer assays that combine tumor-and-normal profiling with algorithms for advanced insights.
Maintain customer relationships, network, and implement success programs.
Contribute to sales, onboard and train clients, and minimize churn.
Improve customer experience through product support and handling customer complaints.
Thoropass combines simple software with expert guidance to help SaaS companies manage security compliance, security audits, and enterprise procurement security diligence. They are a rapidly expanding team based in New York, that values collaboration and innovation.
Research and create sales target lists of potential clients.
Manage all incoming client inquiries and Support a dedicated team of sales representatives.
Maintain accurate client data throughout CRM and different systems.
KBRA Analytics, LLC is a premier product platform for high quality data and advanced analytics. They have seasoned teams of industry specialists across each product and provide unparalleled insight creating a foundation of deeper analysis and rapid discovery for users.
Design and implement comprehensive quality assurance frameworks and methodologies across multiple frontline channels
Mentor frontline employees and facilitate knowledge transfer through coaching and feedback programs
Generate actionable insights from complex performance data to drive strategic decision-making and process improvements
Twilio is shaping the future of communications. They deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide, with a strong culture of connection and global inclusion.
Drive collaboration and coordination with cross-functional teams.
Track team progress and deliver detailed status reports, including KPIs and performance data.
Audit call and email communications to assess quality and accuracy; compile QA feedback summaries for management and training teams.
Natera is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other.
Work closely with leaders to analyze and understand both internal and external needs.
Establish and execute product ownership strategies related to data products.
Act as a Subject Matter Expert (SME) for analytics methodology design and implementation.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Assist the SMCC team with tasks enhancing distribution efficiency and governance.
Work with data-driven tools and dashboards to track metrics and maintain data accuracy.
Manage, process, and track exposure/exception requests, supporting efficient resolution.
Sodexo aims to create a better everyday life for everyone. They provide food service, catering, facilities management, and other integrated solutions worldwide, partnering with clients to provide memorable experiences for customers and employees.