Customer Care Analyst

Accountabilities:

• Provide quality customer service experience to consumers and customers
• Maintain effective customer service for all internal and external customers
• Communicate effectively with consumers via all channels including telephone, email, chat, and social media.

Requirements:

• 2 years’ experience in retail customer service
• 2 years’ experience in an office environment
• 1 year’s experience with Microsoft Office Suite.

Why Apply Through Jobgether?:

• We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
• Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
• The final decision and next steps (interviews, assessments) are managed by their internal team.