Client Success Agent

Responsibilities:

• Responding to customer calls and addressing customer concerns
• Resolve client inquiries and program concerns with empathy
• Document client discussions clearly and concisely

Qualifications:

• 2 years’ customer service experience required
• Strong working knowledge of client service processes
• Exceptional attention to detail and strong organizational skills

National Debt Relief Role Qualifications:

• Computer competency and ability to work with a computer
• Exceptional written and verbal communication skills
• Punctuality expected and ready to report to work on a consistent basis