Similar Jobs
See allCollections Agent
Kafene
US
Customer Service
Collections Representative
Accendra Health
US
Word
Excel
Communication
Remote Customer Support Representative
OranjeBor Energie BV
Global
Customer Service
Collections
Communication
Collection Specialist
Unifin Inc
Philippines
Collections
Account Management
Customer Service
Accounts Receivable Manager
Optimal Blue
US
Accounting
AR
Customer Service
About the role:
- Proactively contact customers with overdue accounts
- Understand customers' financial challenges
- Identify solutions to help customers maintain loan payments
Responsibilities:
- Manage high volume calls efficiently
- Negotiate and execute effective payment arrangements
- Record customer interactions accurately
Requirements:
- 1 year of experience in debt collections
- Proven proficiency in active listening and de-escalation techniques
- Ability to think quickly and logically to creatively problem solve
Enova International
Enova International is a leading financial technology company that provides online financial services through their AI and machine learning-powered Colossus™platform. They serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks to create accessible credit for millions.