This position handles incoming correspondence within the Patient Financial Services Department from Commercial Insurance plans and Government Programs. The incumbent maintains the work standard set forth within the Patient Financial Services Departmental standards and upholds the Shared Values and Service Excellence of the hospital.
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Take full ownership of collections strategy, risk segmentation, outreach channels, and analytics in a fast-growing, high-impact environment. Shape the vision, design best-in-class collections strategies, and eventually grow a high-performing team. This individual should be excited about leading analyses and optimizing collections performance.