Demonstrate strong self-motivation and passion for learning various new payment solutions, and utilize advanced probing negotiation and skills to understand customer situations and resolve delinquency.
Learn about new business concepts and new collection techniques or payment programs in a fast-paced environment to drive continuous business improvement.
Treat customers with respect and demonstrate sensitivity and compassion in difficult situations.
Kafene is revolutionizing the lease-to-own space, making flexible lease-to-own accessible to everyone with cutting-edge AI and machine learning. The 150-person team spans NYC, Wilmington, and remote talent nationwide, united by a culture of collaboration, innovation, and genuine support.
Researches overdue account balances and follows up on delinquent payments.
Reviews unpaid and underpaid claims, resubmitting or appealing as necessary.
Responds to customer inquiries, resolves discrepancies, and prepares adjustments.
Accendra Health helps deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. They have a presence in communities nationwide through their Apria and Byram Healthcare brands.
Build sustainable relationships and trust with customer accounts.
Ensure customer satisfaction in every interaction.
Jobgether is a platform that helps job seekers find employment opportunities. They use an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements.
Analyzing invoices and monitoring customer accounts.
Fixing payment discrepancies and reconciling accounts.
Keeping extremely detailed financial records.
ButterflyMX empowers people to open and manage doors & gates from a smartphone, with products installed in over 20,000 properties worldwide. As a distributed, primarily remote workforce, they seek intelligent, passionate, and collaborative individuals driven by excellence and innovation.
Responding to customer queries in a timely & effective manner via inbound calls, ZenDesk or other customer support tools
Documenting & logging issues (as well as customer compliments & complaints)
Working with customers to help them go through our application flow when required
They are reinventing consumer credit by using technology to easily tap into people’s assets, focusing on making credit cards cheaper. They are a well-capitalized team with over $250MM in equity funding, comprised of technology and finance executives.
Oversee and manage the entire customer invoicing process.
Proactively contact customers with outstanding balances to facilitate timely payment.
Lead, mentor, and manage a team of AR specialists.
Optimal Blue is seeking an experienced Accountant to join their team as an Accounts Receivable (AR) Manager. Optimal Blue is part of Perseus Group, which acquires independently managed software companies, providing them with strategic guidance and financial security.
Handle incoming and outgoing customer inquiries via phone, email, and chat.
Manage collections and overdue payments, including negotiating payment plans.
Serve as Escrow Representative, coordinating transactions to regional partners.
OranjeBor Energie BV specializes in the oil, energy, gas, and petrochemical sectors. They are committed to delivering sustainable solutions in the energy industry and actively invest in renewable energy projects. The company prioritizes safety, environmental responsibility, and operational excellence.
Prepare, validate, and submit client invoices accurately and on time.
Conduct consistent outreach to client contacts to confirm invoice receipt and resolve disputes.
Collaborate with Sales, Account Management, and Customer Support teams to align on client status.
RigUp is a source-to-pay solution built for energy, combining purpose-built software with expert teams. They empower energy companies and their suppliers to work better together and have raised over $750M in funding.
Perform accurate data entry into the client’s medical billing system.
Post all insurance payments, invoices, and billing adjustments for assigned accounts.
Conduct audits and coding reviews to ensure accuracy and compliance.
20four7VA connects offshore independent contractors with clients worldwide, focusing on developed markets. They aim to improve business efficiency by providing high-quality, task-specific services through qualified contractors.