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• Following up with customers on open and overdue invoices.
• Handle case escalations and complex invoices.
• Coordinating with Universities, Student organizations, and companies on invoice payments.

Fresh Prints values the long-term contributions of its team. They are an equal employment opportunity employer and promotes diversity.

• Lead cross-functional collections and accounts receivable initiatives as an individual contributor. Improving cash conversion, reducing delinquency, and scaling the order-to-cash function.
• Design and implement improvements to collections workflows, dunning strategies, dispute resolution, and internal controls to support audit readiness and SOX compliance.
• Partner with Finance, RevOps, Sales, Customer Experience, and Business Systems on system enhancements, including automation, integrations, and ERP optimizations.

Vanta helps businesses earn and prove trust by monitoring and verifying security continuously. They empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, where many have been successful without prior security experience.

In the Client Success Agent role, you will empower clients to take control of their financial future. Provide exceptional voice support in an unscripted environment for clients enrolled in the debt settlement program. Build positive rapport with the client base by discussing complex financial situations and maintaining accurate account documentation.

National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt.

• Manage the post-training nesting program, including onboarding support and skill development.
• Host calibration sessions to ensure consistency in call quality and coaching expectations.
• Provide direct coaching to bottom performers and work with management to close performance gaps.

GoodLeap is a technology company delivering financing and software products for sustainable solutions. Over 1 million homeowners have benefited from their technology. The company values a collaborative work culture and a rewarding career.

• Handle incoming and outgoing customer inquiries via phone, email, and chat.
• Manage collections and overdue payments, including negotiating payment plans.
• Serve as Escrow Representative, coordinating transactions to regional partners.

OranjeBor Energie BV specializes in the oil, energy, gas, and petrochemical sectors. They are committed to delivering sustainable solutions in the energy industry and actively invest in renewable energy projects. The company prioritizes safety, environmental responsibility, and operational excellence.

• Oversee and manage the entire customer invoicing process.
• Proactively contact customers with outstanding balances to facilitate timely payment.
• Lead, mentor, and manage a team of AR specialists.

Optimal Blue is seeking an experienced Accountant to join their team as an Accounts Receivable (AR) Manager. Optimal Blue is part of Perseus Group, which acquires independently managed software companies, providing them with strategic guidance and financial security.

• Empower future clients to regain financial confidence.
• Navigate stressful conversations with empathy.
• Perform at high levels, leveraging targeted marketing channels.

National Debt Relief helps consumers deal with overwhelming debt. They are a leading debt settlement organization that has helped over 450,000 people settle over $10 billion of debt.

• Analyzing invoices and monitoring customer accounts.
• Fixing payment discrepancies and reconciling accounts.
• Keeping extremely detailed financial records.

ButterflyMX empowers people to open and manage doors & gates from a smartphone, with products installed in over 20,000 properties worldwide. As a distributed, primarily remote workforce, they seek intelligent, passionate, and collaborative individuals driven by excellence and innovation.

• Process transactions on insurance accounts and interact with insurance companies.
• Communicate with staff and third-party customers to ensure accurate processing.
• Prioritize accounts to maximize aged AR resolution, and research documentation.

Oregon Health & Science University values a diverse and culturally competent workforce. They are proud of their commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status.

• Handle incoming and outgoing customer inquiries via phone, email, and chat, ensuring prompt and professional resolution.
• Manage collections and overdue payments, including negotiating payment plans and settlements.
• Review and analyze account receivable reports to identify trends, risks, and areas for improvement.

OranjeBor Energie BV specializes in the oil, energy, gas, and petrochemical sectors, focusing on crude oil drilling, oil exploration, and renewable energy sources. They are committed to sustainable solutions, prioritize safety, environmental responsibility, and operational excellence, employing skilled professionals and advanced technologies.

• Service a portfolio of small and medium sized business (SMB) customer accounts, working with them effectively to establish payment plans when their business revenues fluctuate.
• Use negotiation skills to establish a plan with our customers in default to bring them back into good standing.
• Use empathy and judgment to understand what the customer’s business is going through, how it has affected their revenues, and develop a payment plan to work through it.

Forward Financing is a financial technology company based in Boston, Massachusetts unlocking capital for small businesses across America. Recognized as a Best Place to Work, they invest in their employees, technology, and customer experience.

• Handle customer inquiries via phone, email, and chat with professionalism.
• Provide accurate information about products, services, and policies.
• Troubleshoot and resolve customer complaints and issues.

TBS Investment & Management Company is dedicated to supporting their members' success by ensuring warehouses run smoothly. They foster a collaborative environment where individuals thrive on handling diverse tasks and solving challenges to enhance customer experiences.

• Deals directly with internal and external customers via telephone and electronic channels to obtain missing information needed for processing of submitted test samples based on assigned region.
• Communicate test status per protocol to respective customers, resend and/or request the resending of issued test results and Schedule requests for mobile phlebotomy.
• Respond promptly to internal and external customer inquiries and complaints regarding missing and delayed test samples, results reports, and other relevant inquiries.

Natera is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other.