Collections Agent
Benefits
Unlimited PTO
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Key Responsibilities:
- Demonstrate personal excellence including punctuality, integrity, and accountability.
- Navigate multiple call center platforms while staying engaged with our customers on the phone, and handle the cases accurately.
- Use strong attention to detail and a strong drive to follow up on unsolved cases.
Qualifications:
- High School diploma/GED required.
- Must be willing to work in an environment that requires 100% phone-based customer interaction.
- Minimum of one year of collection or customer service experience required, either by phone or in-person.
Kafene
Kafene is revolutionizing the lease-to-own space, making flexible lease-to-own accessible to everyone with cutting-edge AI and machine learning. The 150-person team spans NYC, Wilmington, and remote talent nationwide, united by a culture of collaboration, innovation, and genuine support.