Remote Customer Support Representative

Key Responsibilities:

• Handle incoming and outgoing customer inquiries.
• Manage collections and overdue payments.
• Review and analyze account receivable reports.

Requirements:

• Minimum 2 years of experience in Customer Service, Collections, Account Receivables, or Escrow Operations.
• High School Diploma or equivalent required; Bachelor’s degree in Business, Finance, or a related field preferred.
• Proven ability to manage financial documentation and client correspondence with accuracy.

Qualifications:

• Excellent customer service orientation and interpersonal communication.
• Financial acumen and familiarity with reconciliation, invoicing, and payment processing.
• Strong organizational and time management abilities.