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US

  • Researches overdue account balances and follows up on delinquent payments.
  • Reviews unpaid and underpaid claims, resubmitting or appealing as necessary.
  • Responds to customer inquiries, resolves discrepancies, and prepares adjustments.

Word Excel Communication Problem Solving Analysis

18 jobs similar to Collections Representative

Jobs ranked by similarity.

$400–$550/mo
India

  • Following up with customers on open and overdue invoices.
  • Handle case escalations and complex invoices.
  • Coordinating with Universities, Student organizations, and companies on invoice payments.

Fresh Prints values the long-term contributions of its team. They are an equal employment opportunity employer and promotes diversity.

US 4w PTO

  • Analyzing invoices and monitoring customer accounts.
  • Fixing payment discrepancies and reconciling accounts.
  • Keeping extremely detailed financial records.

ButterflyMX empowers people to open and manage doors & gates from a smartphone, with products installed in over 20,000 properties worldwide. As a distributed, primarily remote workforce, they seek intelligent, passionate, and collaborative individuals driven by excellence and innovation.

  • Resolves delinquent payment issues of complex accounts.
  • Investigates patient account information, medical records and bills, billing and reimbursement regulations.
  • Analyzes each account to optimize reimbursement and remove barriers to processing claims.

Legacy Health is dedicated to good health for its people, patients, communities, and the world, emphasizing doing the right thing. They foster an inclusive environment where everyone can grow and succeed, committed to equal opportunity.

$1,500–$1,500/mo
US Unlimited PTO

  • Demonstrate strong self-motivation and passion for learning various new payment solutions, and utilize advanced probing negotiation and skills to understand customer situations and resolve delinquency.
  • Learn about new business concepts and new collection techniques or payment programs in a fast-paced environment to drive continuous business improvement.
  • Treat customers with respect and demonstrate sensitivity and compassion in difficult situations.

Kafene is revolutionizing the lease-to-own space, making flexible lease-to-own accessible to everyone with cutting-edge AI and machine learning. The 150-person team spans NYC, Wilmington, and remote talent nationwide, united by a culture of collaboration, innovation, and genuine support.

$85,342–$98,134/yr
US 18w maternity 16w paternity

  • Oversee and execute patient collection initiatives.
  • Monitor outbound patient outreach campaigns to resolve outstanding balances.
  • Collaborate across billing, AR, and customer support teams to resolve discrepancies.

Spring Health aims to revolutionize mental healthcare by removing barriers to access. They partner with over 450 companies and serve 10 million people, offering tailored care and generating positive ROI for employers.

16w maternity

  • Responsible for collections and appeals from various Federal, State, & Third Party (HMO, PPO, IPA, TPA Indemnity) payers.
  • Optimize payment reimbursements by reviewing accounts for billing accuracy and health plan coverage.
  • Process an appeal, resubmit/rebill, or forward claims for adjudication as necessary.

BillionToOne is a next-generation molecular diagnostics company on a mission to make powerful, accurate diagnostic tests accessible to everyone. Forbes recently named them one of America's Best Startup Employers for 2025, and they were awarded Great Place to Work certification in 2024.

$43,000–$56,200/yr

  • Manages client denials and concerns through analytic review of clinical documentation.
  • Delivers final determination based on skillsets and partnerships with Humana parties.
  • Investigates and resolves member and practitioner issues via phone or face to face to support quality goals.

Humana Inc. is committed to putting health first for teammates, customers, and the company. Through Humana insurance services and CenterWell healthcare services, they strive to make it easier for millions to achieve their best health, delivering needed care and service.

US

  • Processing account payments
  • Updating insurance and demographic information
  • Researching payments

CommonSpirit Health has 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services, making them accessible to nearly one out of every four U.S. residents. They are committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

$73,600–$110,400/yr
US 2w PTO

  • Oversee and manage the entire customer invoicing process.
  • Proactively contact customers with outstanding balances to facilitate timely payment.
  • Lead, mentor, and manage a team of AR specialists.

Optimal Blue is seeking an experienced Accountant to join their team as an Accounts Receivable (AR) Manager. Optimal Blue is part of Perseus Group, which acquires independently managed software companies, providing them with strategic guidance and financial security.

US

  • Investigate and resolve insurance claim denials with speed and accuracy.
  • Partner with payers to resolve issues and secure timely reimbursement.
  • Provide top-tier phone support to patients, insurance companies, and internal teams.

IVX Health is a national provider of infusion and injection therapy for individuals managing complex chronic conditions like rheumatoid arthritis, Crohn’s disease, and multiple sclerosis. They foster a culture of respect, empowerment, and shared purpose, living out their values every day.

  • Provide exceptional support to clients.
  • Manage collections and overdue payments; oversee account receivables.
  • Coordinate payments and transactions with partners and associates.

OranjeBor Energie BV is a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors. They are committed to delivering sustainable solutions in the energy industry, with a strong focus on crude oil drilling, oil exploration, and renewable energy sources.

$36,986–$60,492/yr
US 3w PTO

  • Manage multiple hearings, deadlines, and administrative tasks
  • Prepare witnesses or clients for the hearing process and register witnesses for hearings with state agencies
  • Ensure all employer documents are accurate and submitted on time for hearings

Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company listed on the London Stock Exchange, they have a team of 22,500 people across 32 countries.

US

  • Contact and communicate with providers to obtain required medical record documentation.
  • Respond to telephone inquiries promptly, professionally, and efficiently to provide resolution.
  • Analyze provider questions to determine the best use of resources to resolve the situation.

Empower AI provides federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. They leverage three decades of experience solving complex challenges in Health, Defense, and Civilian missions and are headquartered in Reston, VA.

US

  • Prepare and submit credentialing and enrollment packets.
  • Maintain accurate provider files and track expirations.
  • Provide assistance to the billing team during staff absences.

Modena Health and Modena Allergy & Asthma are leading medical practices specializing in allergy, asthma, and immunology care, with clinics across Southern California and Arizona and plans for national expansion. They are physician-led and technology-enabled, committed to transforming allergy care while advancing clinical research and expanding access to cutting-edge medicine.

Global

  • Handle incoming and outgoing customer inquiries via phone, email, and chat, ensuring prompt and professional resolution.
  • Manage collections and overdue payments, including negotiating payment plans and settlements.
  • Review and analyze account receivable reports to identify trends, risks, and areas for improvement.

OranjeBor Energie BV specializes in the oil, energy, gas, and petrochemical sectors, focusing on crude oil drilling, oil exploration, and renewable energy sources. They are committed to sustainable solutions, prioritize safety, environmental responsibility, and operational excellence, employing skilled professionals and advanced technologies.

$23–$25/hr
US

  • Responsible for submitting medical billing claims and appealing denied claims.
  • Obtain referrals and verify healthcare service eligibility.
  • Follow up on missed payments and resolve financial discrepancies.

CRMS by DocGo leads the proactive healthcare revolution with an innovative care delivery platform. They disrupt the traditional healthcare system by providing high quality, affordable care with a team of over 5,000 certified health professionals.

US Unlimited PTO

  • Prepare, validate, and submit client invoices accurately and on time.
  • Conduct consistent outreach to client contacts to confirm invoice receipt and resolve disputes.
  • Collaborate with Sales, Account Management, and Customer Support teams to align on client status.

RigUp is a source-to-pay solution built for energy, combining purpose-built software with expert teams. They empower energy companies and their suppliers to work better together and have raised over $750M in funding.

US Unlimited PTO 16w maternity

  • Lead cross-functional collections and accounts receivable initiatives as an individual contributor. Improving cash conversion, reducing delinquency, and scaling the order-to-cash function.
  • Design and implement improvements to collections workflows, dunning strategies, dispute resolution, and internal controls to support audit readiness and SOX compliance.
  • Partner with Finance, RevOps, Sales, Customer Experience, and Business Systems on system enhancements, including automation, integrations, and ERP optimizations.

Vanta helps businesses earn and prove trust by monitoring and verifying security continuously. They empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, where many have been successful without prior security experience.