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• Process transactions on insurance accounts and interact with insurance companies.
• Communicate with staff and third-party customers to ensure accurate processing.
• Prioritize accounts to maximize aged AR resolution, and research documentation.

Oregon Health & Science University values a diverse and culturally competent workforce. They are proud of their commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status.

• Address the needs of patients with a focus on customer support, coordination of logistics, and problem solving.
• Schedule and coordinate the flow of work within or between departments to expedite project efficiencies and resolution to escalations.
• Address and resolve assigned inquiries with a sense of urgency; Ensure timely closure of escalation cases using email, phone, or salesforce.com

Natera is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other.

Perform pre-call analysis and check the status by calling the payer or using IVR or web portal services. Maintain adequate documentation on the client software to send the necessary documentation to insurance companies. Comply with all reimbursement and billing procedures for regulatory, third party, and insurance compliance norms.

You’ll help connect providers, patients and communities with innovative solutions that create real value by supporting both the financial and clinical sides.

The Insurance Reimbursement Specialist maximizes reimbursement by collecting outstanding balances from insurance companies. The Specialist follows up on unresolved claims and escalates claims for reconsiderations. The Specialist works with CareDx Payer Dispute Resolution/Market Access teams ensuring proper reimbursement from payers.

CareDx, Inc. is focused on the discovery, development, and commercialization of clinically differentiated, high-value healthcare solutions for transplant patients.

• Prepare, review, and submit clean medical claims to commercial payers.
• Manage denial resolution: research root cause, correct and resubmit, or prepare appeals.
• Conduct proactive follow-up on outstanding A/R and aging claims.

Tava Health aims to make mental healthcare accessible and stigma-free. They are a fast-growing team using technology to provide accessible, high-quality mental health care.

• Responsible for collections and appeals from various Federal, State, & Third Party (HMO, PPO, IPA, TPA Indemnity) payers.
• Optimize payment reimbursements by reviewing accounts for billing accuracy and health plan coverage.
• Process an appeal, resubmit/rebill, or forward claims for adjudication as necessary.

BillionToOne is a next-generation molecular diagnostics company on a mission to make powerful, accurate diagnostic tests accessible to everyone. Forbes recently named them one of America's Best Startup Employers for 2025, and they were awarded Great Place to Work certification in 2024.

• Provide support across our full customer base via various channels, addressing complex product and technical inquiries with accuracy and efficiency.
• Guide customers on best practices for revenue cycle management, claims submission, payment processing, collections, and denial management within our platform.
• Meet or exceed established performance metrics, including customer satisfaction, resolution time, and quality benchmarks; handle a high volume of inbound calls daily, ensuring timely and accurate responses to customer inquiries.

Tebra is the digital backbone for practice well-being, formed by the merging of Kareo and PatientPop. They aim to unlock better healthcare by helping independent practices bring modernized care to patients everywhere, serving over 100,000 providers.

• Following up with customers on open and overdue invoices.
• Handle case escalations and complex invoices.
• Coordinating with Universities, Student organizations, and companies on invoice payments.

Fresh Prints values the long-term contributions of its team. They are an equal employment opportunity employer and promotes diversity.

• Analyzing invoices and monitoring customer accounts.
• Fixing payment discrepancies and reconciling accounts.
• Keeping extremely detailed financial records.

ButterflyMX empowers people to open and manage doors & gates from a smartphone, with products installed in over 20,000 properties worldwide. As a distributed, primarily remote workforce, they seek intelligent, passionate, and collaborative individuals driven by excellence and innovation.

Responsible for daily accounts receivable collections and billing. Assist with increasing collections, reducing accounts receivable days, and reducing bad debt. Partners with the field to ensure appropriate and timely revenue and collections.

• Accountable for making decisions supported by policy based on confidential financial information both from the facility and from patients to determine qualification for CICP, Charity programs, or payment arrangements.
• Verify coverage and authorization for all scheduled procedures through scheduling and registration information.
• Act as a liaison between the patients, physicians, patient clinics, case management, centralized billing office, third party Medicaid eligibility vendor and community agencies.

CommonSpirit is accessible to nearly one out of every four U.S. residents. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

• Evaluate AI models' handling of tasks related to bill and account collection.
• Assess content produced by AI models in the field of bill and account collection.
• Provide structured feedback to improve AI models' understanding of workplace tasks and language.

Handshake is recruiting Bill and Account Collector Professionals to contribute to an hourly, temporary AI research project—but there’s no AI experience needed.

• Ensure correct insurance information for claim submission.
• Communicate with patients about balance, billing concerns, and insurance.
• Work in computer systems to obtain and organize billing information.

CardioOne partners with independent cardiologists to provide innovative solutions that improve patient outcomes and reduce costs. In February 2024, they partnered with WindRose Health Investors as well as top physician services and payor executives to grow their team and invest in their next phase of growth.