Alt Legal

1 open remote positions

Alt Legal is a fast-growing SaaS-based legal technology company that provides software to help IP professionals manage trademarks and other IP assets. They are a diverse, virtual team of about 50 employees who value collaboration, growth, and customer-centricity.

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Flexible Vacation (1) Remote Work (1)

Open Positions

Senior Customer Support Specialist

$52,000–$57,200/yr
UK Unlimited PTO

  • Provide first-point-of-contact support via live chat, email, and phone, resolving issues and escalating as needed.
  • Train new and existing customers on Alt Legal and WebTMS software, including creating training materials and webinars.
  • Perform data audits and imports using advanced Google Sheets formulas, and collaborate with internal teams to improve customer experience and product adoption.

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