Software Support Specialist

CIC

Remote regions

US

Salary range

$59,000–$70,500/yr

Benefits

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What You’ll Do:

  • Learn CIC’s products and serve as a key support resource through our Customer Help Desk system
  • Log, track, and manage support requests in our ticketing system with clear and accurate documentation
  • Install and update software applications and hardware peripherals

What You Bring:

  • A degree in Accounting, Business, or equivalent relevant experience
  • Knowledge of servers or PC networking
  • Previous experience in a customer-facing technical or software support role

Why You’ll Love Working at CIC:

  • Competitive Pay: Annual salary range of $59,000–$70,500 , based on experience, skills, and location
  • Fully Remote: Work from home and skip the commute
  • Health & Wellness Benefits: Medical, dental, and vision coverage

CIC

CIC supports mission-critical systems used by cities and counties across multiple states. They value employees who enjoy untangling puzzles and genuinely helping people looking to grow their support expertise.

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