Underdog

Approach user inquiries with an open-minded approach and ensure concerns are heard. Gather information to efficiently reach solutions through cross-collaboration. Create a lasting impression through transparent communication. Assist with Tier 1 inquiries, from account creation to gameplay, and deliver exceptional support via live chat for account management and financial transactions. Offer technical assistance to Web and Mobile app users.

The People Operations Coordinator will play a crucial role in supporting HR functions, ensuring smooth day-to-day operations, and enhancing the employee experience. The ideal candidate is highly organized, detail-oriented, and capable of handling multiple HR administrative tasks efficiently. This role requires experience using Workday to manage HRIS processes, employee data, and system workflows.