Serve as the first-line technical support for internal teams, resolving issues directly wherever possible and escalating as necessary
Own technical onboarding for new hires, including account creation, permissions and access setup, and tool provisioning
Help ensure broad reliability, access control, and basic security hygiene across the business
Silna Health is a health technology company that handles insurance verification and prior authorizations for specialty healthcare providers. They are based in New York City and work with customers across the country, with a team of 30+ members.
Support a culture of safety, security, and compliance in all aspects of IT Operations activities.
Support enterprise applications across the Pacvue brands (Okta, Slack Enterprise, M365, Atlassian Suite, GitHub, etc)
Tier 1 triage and resolution of IT application and hardware issues; act as an escalation point to higher tier support as needed, in 24/7 environment
Pacvue is the leading software suite for eCommerce advertising, sales, and intelligence. They help the world’s largest brands grow their business on Amazon, Walmart, Instacart, and other marketplaces and work with sellers and agencies of all sizes.
Streamline IT Systems: Evaluate and implement centralized identity and access management tools to simplify logins and strengthen security.
Password & Access Management: Lead the rollout of a password manager and define policies for account access, permissions, and credentials.
Device Lifecycle Management: Oversee company hardware- ordering, setup, shipping, retrieval, and inventory tracking for new hires and departing employees.
Deepgram is the leading platform for Voice AI, providing real-time APIs for speech-to-text (STT) and text-to-speech (TTS). They have more than 200,000 developers and 1,300+ organizations building voice offerings, backed by a recent Series C and having processed over 50,000 years of audio.
Design, deploy, and maintain end-user environments, identity and access management, and networking.
Enable scaling by automating IT tasks through scripting and system integration via APIs.
Implement and enforce endpoint security, identity security, and secure onboarding/offboarding processes.
XBOW is redefining the future of cybersecurity by building the world's first autonomous pentester, powered by AI. Backed by Sequoia Capital and a team that includes the creators of GitHub Copilot and GitHub Advanced Security, XBOW is shaping the future of cybersecurity.
Lead the administration of Okta and Google Workspace and architect automated provisioning/deprovisioning workflows.
Own the Jamf Pro/Intune environment to maintain a Zero-Touch hardware lifecycle.
Provide dedicated IT support and oversight during Pacific Time business hours.
Subsplash is an award-winning team committed to humility, innovation, and excellence, building The Ultimate Engagement Platform™ for churches, Christian ministries, non-profits, and businesses. With over 280 employees, they've won awards for their mobile experience and impact.
Implement, maintain, and improve core IT infrastructure systems.
Collaborate with Security and Compliance teams to help ensure systems meet requirements.
Partner with Legal, Procurement, and Finance on vendor onboarding and renewals.
Omada Health inspires and engages people in lifelong health, one step at a time. They have a multi-condition platform that treats diabetes, hypertension, prediabetes, musculoskeletal, and GLP-1 management and are certified as a Great Place to Work.
Take ownership of Scribe's internal technology operations for a +200-person globally distributed team.
Ensure every team member has a seamless, secure, and efficient setup from day one.
Build IT infrastructure that scales, builds redundancy, thrives in hands-on and cross-functional work.
Scribe's Workflow AI platform automatically captures and optimizes workflows so teams work smarter, faster, and more consistently. Since its founding in 2019, the company has grown to over 5 million users across 600,000 businesses and has been named a LinkedIn Top Startup.
Help design, operate, and continuously improve our end-user technology environment at scale.
Stabilise and evolve platforms such as Google Workspace, Slack, ITSM tooling, Zoom, and much more.
Identify opportunities to reduce manual work through Workflow automation API integrations.
Sand Technologies is a fast-growing enterprise AI company that solves real-world problems for large blue-chip companies and governments worldwide. They are pioneers of meaningful AI, using data and AI to solve big issues in telecommunications, water management, healthcare, and more, underpinned by over 300 engineers and scientists.
Maintain and troubleshoot networks, endpoints, and cloud-based systems.
Assist with HIPAA, SOC 2, and security audits.
SimpliFed is a Maternal Care at Home model powered by our Maternal Health Operating System, centered on exceptional patient experience while driving strong clinical outcomes and reducing cost. They specialize in lactation and baby feeding support as well as high risk condition monitoring.
Serve as the primary point of contact for tier-1 and tier-2 IT support, resolving issues while maintaining a high standard of customer service.
Support endpoint deployment and device management across macOS and Windows environments using Kandji and Microsoft Intune.
Administer onboarding and offboarding workflows, ensuring proper access setup, device provisioning, and secure deprovisioning.
Kunai builds full-stack technology solutions for banks, credit and payment networks, infrastructure providers, and their customers. They foster a culture of collaboration, creativity, and continuous learning.
Administer and maintain core IT systems, including Microsoft Entra, Intune, Jamf, and Microsoft Office 365 suite.
Provide 2nd and 3rd-level support for IT systems and infrastructure issues, resolving escalated incidents efficiently.
Configure IT systems to align with organizational policies and operational needs, and lead IT projects.
Enpal rents solar systems, energy storage, and wall boxes for an all-inclusive rate, complemented by an affordable green energy plan, all intelligently integrated into a complete solution. They are Germany’s first green unicorn and Europe’s fastest-growing energy company with over 65 nationalities.
Manage Deel’s global IT infrastructure, focusing on high availability, scalability, and security of internal services.
Administer and optimize core cloud platforms and identity providers (e.g., Google Workspace, Okta), ensuring secure and seamless access management.
Implement and maintain Zero Trust architecture and advanced SAML/SSO integrations across all corporate applications.
Deel is the all-in-one payroll and HR platform for global teams with a vision to unlock global opportunity for every person, team, and business. Our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture.
Configure, maintain, and optimize the company’s SaaS application portfolio.
Support and manage the company’s AI tools and provide escalated IT support.
Wasabi Technologies is a fast-growing company taking the Cloud Storage industry by storm and recognized as one of the best places to work in Boston. They provide hot cloud storage that is 1/5th the cost of AWS S3, faster than the competition, with no fees for egress or API requests. The company has 500+ employees.
Build and develop a high-performing IT team, fostering trust and ownership.
Create the strategy and execution of internal automations to reduce manual tasks.
Design and enforce a standardized Role-Based Access Control (RBAC) framework.
Virta Health aims to reverse metabolic disease in one billion people through technology, personalized nutrition, and virtual care. They have raised over $350 million and partner with health plans, employers, and government organizations, fostering a mission-driven, remote-first culture.
Providing technical support and troubleshooting across company systems.
Diagnosing and resolving technical issues for end-users.
Managing user accounts, permissions, and access controls.
KOHO aims to improve financial services for Canadians by offering transparent products without hidden fees. They foster a remote-first, autonomous culture focused on impact and trust, encouraging work-life integration and valuing clarity and bold thinking.
Deliver front‑line support through our IT Helpdesk Jira project.
Support key employee and device lifecycle workflows.
Exposed to IT engineering work by pairing with IAM and Client Platform engineers.
SandboxAQ delivers AI solutions that address some of the world's greatest challenges. They are a global team that is tech-focused and includes experts in AI, chemistry, cybersecurity, physics, mathematics, medicine, engineering, and other specialties.
Execution and monitoring of SOC 2, HIPAA, and HITRUST compliance (using Vanta)
9amHealth is a specialized cardiometabolic care company that provides custom care plans, prescription medications, and expert guidance to help members live healthier. Backed by 7Wire Ventures, Human Capital, Founders Fund, and others, with a total funding of 25 million dollars, they are on a growth trajectory to achieve a more connected care approach for cardiometabolic health.
Own IT operations end-to-end, including service delivery and employee support in a remote-first environment.
Administer and continuously improve identity and access management across core systems.
Maintain and strengthen IT security and SOC 2-aligned operational controls, including vendor/software security reviews.
Pulley's mission is to make it easier for anyone to start a company by providing cap table management tools that help companies better understand and optimize their equity for the long term. They are a fast-growing company with over 4,500 customers including startups like Linear, Runway, Fathom, and Roam, and are backed by top investors like Founders' Fund, Stripe, and General Catalyst.
Provide first and second-level technical support for enterprise applications to remote employees.
Manage incident tickets through Zendesk, ensuring proper documentation and timely resolution.
Support employee onboarding and offboarding processes, including account creation/deactivation.
Voltus is a remote energy startup focused on providing intelligent solutions for the grid. They are committed to maintaining a secure, reliable, and compliant platform for their customers and partners, operating with a fully remote, global workforce of around 250 employees.
Implement access governance processes to support compliance and security.
Manage complete identity lifecycles, including provisioning and de-provisioning.
Partner with cybersecurity teams to respond to incidents and support corrective actions.
HealthEquity's mission is to save and improve lives by empowering healthcare consumers. They are passionate about providing solutions that allow American families to connect health and wealth, creating a valued work experience.